Abstract: A wireless maitre d' system and method for providing interactive two-way communication between patrons and restaurant service personnel who have direct interaction with the patrons during restaurant encounters. The wireless maitre d' system includes a first wireless device and a second wireless device. The first wireless device establishes an interactive two-way electronic communication between at least one patron and at least one restaurant service personnel by a wireless communication link, and the at least one restaurant service personnel directly interacts with the at least one patron during a restaurant encounter. The second wireless device engages in the interactive two-way communication between the at least one service personnel and the at least one patron by the wireless communication link. The interactive two-way electronic communication includes an order for a retail item from the at least one patron to the at least one restaurant service personnel.
Type:
Grant
Filed:
April 4, 2001
Date of Patent:
October 21, 2003
Assignee:
3DE Innovations
Inventors:
Deloris Ragsdale-Elliott, Demeatres Kindell, Deborah A. Robinson