Patents Assigned to 7.ai, Inc.
  • Method and apparatus for an intuitive customer experience
    Patent number: 11080721
    Abstract: Improvement of customer experiences during online commerce is accomplished by providing unique experiences to customers as a result of anticipating customer needs, simplifying customer engagement based on predicted customer intent, and updating system knowledge about customers with information gathered from new customer interactions. In this way, the customer experience is improved.
    Type: Grant
    Filed: April 12, 2013
    Date of Patent: August 3, 2021
    Assignee: 7.ai, Inc.
    Inventors: Pallipuram V. Kannan, Ravi Vijayaraghavan