Patents Assigned to 800 RESPONSE INFORMATION SERVICES LLC
  • Patent number: 9596346
    Abstract: Call routing system and method for routing calls based upon an initiator's current location in a wireless communications network. The call routing system includes an interface to receive incoming communications directed to an identifier identifying different geographic locations of destination party. Interactive unit interacts with off-network providers. Call routing process is created to determine, based on the current location of the initiator, which geographic location to direct the communication and gateway mediation process is created to inquire from off-network service the current location of the initiator, to receive location data related to the initiator's current location, and to return the received location data to the call routing process. Interactive unit is configured to terminate communication to geographic location of the destination party based on the initiator's current location. Incoming communication and terminating communication are bridged at interactive unit.
    Type: Grant
    Filed: May 27, 2016
    Date of Patent: March 14, 2017
    Assignee: 800 RESPONSE INFORMATION SERVICES LLC
    Inventors: Matthew Racine, Douglas Smith
  • Publication number: 20160269968
    Abstract: Call routing system and method for routing calls based upon a calling party's location. The call routing system includes a communication interface structured and arranged to receive an incoming call, a routing network interface structured and arranged to route the incoming call to a termination point based upon a current location of the calling party, a location based service interface through which a query is transmitted to a location based service to request location data associated with the current location and through which a response including the location data is received from the location based service, and a processor structured and arranged to execute instructions to route the incoming call to a termination point that best pertains to the current location based on the location data. The calling party's call does not originate over a land line device.
    Type: Application
    Filed: May 19, 2016
    Publication date: September 15, 2016
    Applicant: 800 RESPONSE INFORMATION SERVICES LLC
    Inventor: Matthew RACINE
  • Patent number: 9414294
    Abstract: Call routing system and method for routing calls based upon a calling party's location. The call routing system includes a communication interface structured and arranged to receive an incoming call, a routing network interface structured and arranged to route the incoming call to a termination point based upon a current location of the calling party, a location based service interface through which a query is transmitted to a location based service to request location data associated with the current location and through which a response including the location data is received from the location based service, and a processor structured and arranged to execute instructions to route the incoming call to a closest termination point to the current location based on the location data. The calling party's call does not originate over a land line device.
    Type: Grant
    Filed: June 27, 2014
    Date of Patent: August 9, 2016
    Assignee: 800 RESPONSE INFORMATION SERVICES LLC
    Inventor: Matthew Racine