Abstract: A computer system includes a client-side presentation layer processor; a server-side service layer component including at least one application programming interface (API) controller, at least one repository pattern processor, and a data layer processor; and a back-end layer component comprising at least one structured query language (SQL) server and a cache, wherein the client-side presentation layer processor interprets conversational modes directed to dialogues programmed in the computer system.

Abstract: An exemplary aspect includes a computer system that has a client-side presentation layer processor; a server-side service layer component comprising one or more API controllers, at least one repository pattern processor, and a data layer processor; and a back-end layer component comprising at least one SQL server and a cache. In various exemplary embodiments: (a) the presentation layer processor comprises one or more controllers; (b) the one or more API controllers provide application security and authentication; and (c) the data layer processor comprises at least one data access component.