Patents Assigned to Accenture Global Services Limited
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Patent number: 10534861Abstract: A device may obtain a document. The device may identify a skip value for the document. The skip value may relate to a quantity of words or a quantity of characters that are to be skipped in an n-gram. The device may determine one or more skip n-grams using the skip value for the document. A skip n-gram, of the one or more skip n-grams, may include a sequence of one or more words or one or more characters with a set of occurrences in the document. The sequence of one or more words or one or more characters may include a skip value quantity of words or characters within the sequence. The device may extract one or more terms from the document based on the one or more skip n-grams. The device may provide information identifying the one or more terms.Type: GrantFiled: December 7, 2018Date of Patent: January 14, 2020Assignee: Accenture Global Services LimitedInventors: Anurag Dwarakanath, Aditya Priyadarshi, Bhanu Anand, Bindu Madhav Tummalapalli, Bargav Jayaraman, Nisha Ramachandra, Anitha Chandran, Parvathy Vijay Raghavan, Shalini Chaudhari, Neville Dubash, Sanjay Podder
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Patent number: 10515417Abstract: A multi-media communication device may communicate with one or more sensors to obtain sensor data. The device may detect an incident based on communicating with the one or more sensors. The incident may be detected based on the sensor data associated with the one or more sensors. The device may process the sensor data and other information to confirm the incident based on detecting the incident. The device may transmit information, to one or more other devices, to initiate an incident response based on confirming the incident. The device may provide, for display via a user interface of the multi-media communication device, information associated with indicating that the incident response is initiated. The information may identify the incident response.Type: GrantFiled: February 8, 2016Date of Patent: December 24, 2019Assignee: Accenture Global Services LimitedInventors: Christopher J. Pierce, Matthew A. Lehman, Diegane Dione
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Publication number: 20190363994Abstract: A method, computer-readable medium, and system for provisioning computing resources across multiple cloud providers and/or data centers are disclosed. A graphical user interface is used to select a plurality of computing resources and at least one cloud provider and/or at least one data center for providing the plurality of computing resources. Scripts associated with the at least one cloud provider and/or at least one data center are accessed, where each script is capable of automatically setting up a computing resource on an associated cloud provider or associated data center. The scripts are then used to automatically allocate and/or configure the computing resources on the at least one cloud provider and/or at least one data center. As such, computing resources can be automatically provisioned using a generic graphical user interface and without a user having skills or credentials specific to each cloud provider and/or data center.Type: ApplicationFiled: August 8, 2019Publication date: November 28, 2019Applicant: Accenture Global Services LimitedInventors: Teresa Sheausan Tung, Owen E. Richter, Vipul SAVJANI
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Publication number: 20190327585Abstract: A digital voucher system facilitates the convenient application of vouchers against products and services purchased from a merchant by a consumer. A voucher enabled device carried by the consumer stores digital vouchers in memory. The merchant queries and obtains applicable vouchers for the consumer from the voucher enabled device carried by the consumer, applies the vouchers to a transaction, and communicates the resulting transaction data back to the voucher enabled device.Type: ApplicationFiled: July 3, 2019Publication date: October 24, 2019Applicant: Accenture Global Services LimitedInventors: Giovanni D'Angelo, Piergiorgio Rettaroli, Salvatore Gifuni, Fabio Mungo
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Patent number: 10453278Abstract: Virtual access control may include detecting entry of a person into a virtual controlled zone, and counting and/or identifying people including the person entering into the virtual controlled zone. Virtual access control may further include determining an authorization of the person to continue through the virtual controlled zone based on a facial identification of the person, and alerting the person to stop, exit from, or continue through the virtual controlled zone based on the determined authorization. An alarm may be generated if the person violates directions provided by the alert.Type: GrantFiled: August 27, 2013Date of Patent: October 22, 2019Assignee: ACCENTURE GLOBAL SERVICES LIMITEDInventors: Cyrille Bataller, Alastair Partington, Anders Aström, Alessio Cavallini, David Mark Irish
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Patent number: 10447733Abstract: Methods, systems, and apparatus, including computer programs encoded on computer storage media, for implementing deception networks. One of the systems includes a threat information server configured to monitor and control security threats, a management process orchestration server configured to receive one or more identified security threats from the threat information server and develop a response process applicable to each identified security threat, a network switching controller in communication with one or more network switching devices, a target computing device connected to one of the network switching devices, and an indicator analytics processor configured to generate threat intelligence based on activity observed on the target device and provide the observed threat intelligence to the threat information server. The threat information server can receive threat intelligence information, identify key indicators, and generate identified security threats.Type: GrantFiled: August 29, 2014Date of Patent: October 15, 2019Assignee: Accenture Global Services LimitedInventors: Louis William DiValentin, Matthew Carver, Michael L. Lefebvre, David William Rozmiarek, Eric Ellett
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Patent number: 10445671Abstract: A system may receive task information identifying tasks to be performed by workers of one or more crowds. The system may obtain worker information describing the workers. The system may determine task completion probabilities based on the task information and the worker information. A task completion probability may identify a likelihood that a particular crowd will complete a particular task. The system may determine crowd recommendation information based on the task completion probabilities, the task information, and/or the worker information. The crowd recommendation information may identify recommended crowds to which a task is recommended to be provided. The system may output the crowd recommendation information and/or the worker information to permit selection of the crowds to perform the task.Type: GrantFiled: October 21, 2015Date of Patent: October 15, 2019Assignee: Accenture Global Services LimitedInventors: Alpana Dubey, Gurdeep Virdi, Anurag Dwarakanath, Alex Kass, Sakshi Taneja, Suma Mani Kuriakose
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Patent number: 10437709Abstract: A device may receive configuration information for an experiment associated with optimizing an application. The configuration information may identify a group of experimental treatments and information identifying a target event. The device may identify an experimental treatment to be implemented in the application, and may implement the experimental treatment in the application. The device may collect response information based on implementing the experimental treatment. The device may detect the target event associated with the experiment, indicating that the response information is to be provided to an experiment server. The device may determine that the experiment server is unreachable and may store the response information. The response information may be stored to allow the response information to be provided to the experiment server at a later time. The response information may be provided to the experiment server to permit the experiment server to determine a result of the experiment.Type: GrantFiled: September 26, 2016Date of Patent: October 8, 2019Assignee: Accenture Global Services LimitedInventor: Murray Williams
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Patent number: 10440005Abstract: A certification management system helps an organization develop and maintain a repository of current certification status of employees. The system may integrate multiple learning management systems and other enterprise level systems across the organization. The system facilitates identifying and enrolling targeted employees for any number and type of certification programs. The system may also implement and support reconfiguring certification programs, for example, during training, and enforcing recertification requirements according to maturing business needs. The system provides automated workflows that facilitate a formal, structured approach to the development and recognition of specific specialized skills at scale by infusing more consistency, rigor, and objectivity.Type: GrantFiled: June 26, 2015Date of Patent: October 8, 2019Assignee: Accenture Global Services LimitedInventors: John Kessler, Monica A Larosa, Ashok P Vira, Abdulquader A Kinariwala, Siddhartha S. Dhamankar, Gordon Trujillo
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Patent number: 10439955Abstract: A method, computer-readable medium, and system for monitoring usage of computing resources provisioned across multiple cloud providers and/or data centers are disclosed. Events associated with usage of a plurality of computing resources may be accessed, where the plurality of computing resources may implement a virtual machine, a plurality of virtual machines of a cloud computing environment, etc. The events may be associated with a start, a stop, a status change, etc., of the plurality of computing resources. The events may be used to generate usage data for the plurality of computing resources. The usage data may include historical data associated with previous usage of the plurality of computing resources. Additionally, the usage data may be displayed using a graphical user interface, thereby enabling monitoring and/or tracking of usage of computing resources provisioned across at least one cloud provider and/or at least one data center.Type: GrantFiled: February 23, 2016Date of Patent: October 8, 2019Assignee: Accenture Global Services LimitedInventors: Teresa Sheausan Tung, Owen E. Richter, Vipul Savjani
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Patent number: 10430801Abstract: A device may obtain a user identifier associated with a user. The device may identify a self-service task to be performed by the user using a user device. The self-service task may be a task that does not require the user to interact with another person. The device may obtain account information, specific to the user, based on the user identifier and the self-service task. The device may generate a self-service demonstration that includes instructions for performing the self-service task, media content for communicating the instructions, and the account information specific to the user. The device may provide the self-service demonstration for presentation to the user. The device may receive an indication of an interaction, by the user, with the self-service demonstration. The interaction may include user input, and the device may modify the account information based on the user input.Type: GrantFiled: April 22, 2015Date of Patent: October 1, 2019Assignee: Accenture Global Services LimitedInventors: Edward R. Engles, David Klimek
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Patent number: 10430710Abstract: Methods, systems, and apparatus for providing an enhanced hotel guest experience. Disclosed methods include the actions of receiving data indicating the presence of a hotel guest from one or more sensors; generating a likelihood score that the hotel guest is going to their hotel room; determining that the generated likelihood score exceeds a likelihood threshold score; and based on determining that the generated likelihood score exceeds the likelihood threshold score, sending one or more instructions to one or more devices located within the hotel room.Type: GrantFiled: October 21, 2016Date of Patent: October 1, 2019Assignee: Accenture Global Services LimitedInventor: Renato Mintz
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Patent number: 10423927Abstract: A process-enabled collaboration system integrates the collaboration tools and applications needed for a remote project into a single portal. The collaboration system identifies the type of project to be performed, and generates a custom collaboration site tailored to the specific project. The custom collaboration site provides a convenient and direct relationship between remote members of a project team and the collaborative tools and information they will use.Type: GrantFiled: August 7, 2009Date of Patent: September 24, 2019Assignee: Accenture Global Services LimitedInventors: Mary Elizabeth Hamilton, Michael A. Holzman, Louis Charles Nebolsky, Atul K. Kapur
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Patent number: 10417718Abstract: A digital manufacturing system collects data from manufacturing plants, users, applications and business processes associated with a manufacturing enterprise. Anomalies in the collected data are detected and automated actions based on rules such as affecting the operation of the machines or sending messages to responsible parties are executed. The events that occur in response to the automatic actions are logged to a data warehouse for subsequent study and analysis.Type: GrantFiled: March 11, 2016Date of Patent: September 17, 2019Assignee: ACCENTURE GLOBAL SERVICES LIMITEDInventors: Prangya Mishra, Sudhakar Reddy, Manish Krishna Pingale, Subash Chandra Rout
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Patent number: 10417318Abstract: A content modification system includes a treatment controller which may be hosted at a web server. The treatment controller receives a request for content from a user. One example of a request is an HTTP request for a web page. The treatment controller determines a representation of the requested content and receives a modification instruction for modifying the requested content. The treatment controller is operable to modify the representation according to the instructions and render the representation to a predetermined format for delivery to the user.Type: GrantFiled: November 22, 2016Date of Patent: September 17, 2019Assignee: ACCENTURE GLOBAL SERVICES LIMITEDInventors: Stephen Denis Kirkby, Claudio Natoli, Peter Kellett, Ronald Van Ryswyk, Stephanus Mark Van Schalkwyk
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Patent number: 10419546Abstract: Various embodiments provide an assessment tool that enables an automated functional assessment of applications for migration to target cloud computing platforms, such as a Platform as a Service (PaaS). The technical capabilities of various types of applications in a traditional non-platform deployment are studied and support for these technical capabilities is evaluated relative to the target platform.Type: GrantFiled: February 9, 2017Date of Patent: September 17, 2019Assignee: ACCENTURE GLOBAL SERVICES LIMITEDInventors: Vibhu Saujanya Sharma, Shubhashis Sengupta, Satish Nagasamudram, Venkatesh Subramanian, Chethana Dinakar, Aravindan Thoppe Santharam
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Patent number: 10410157Abstract: A device may provide a user interface to a user device for inputting contract information. The device may receive the contract information from the user device via the user interface. The contract information may include information about a contract between a first party and a second party, and information about a relationship between the first party and the second party. The device may determine values for risk variables based on the contract information. The device may determine a risk score based on the values for the risk variables. The risk score may indicate a likelihood that the second party will renew the contract. The device may provide risk information to the user device to be displayed via the user interface. The risk information may indicate the risk score.Type: GrantFiled: November 21, 2014Date of Patent: September 10, 2019Assignee: Accenture Global Services LimitedInventors: Kannan Sundaresan, Rajeev Chadha, Chacko Lakshminarasimhan, Shobhit Shrotriya, Rajiv Banarji
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Patent number: 10410151Abstract: A device may provide a user interface for receiving a set of project variables for a replacement project. The device may receive the set of project variables for the replacement project via the user interface. The replacement project may include a decision regarding replacing a product. The device may determine a set of deployment strategies associated with the replacement project based on the set of project variables. Each deployment strategy, in the set of deployment strategies, may be associated with a type of replacement, a timeframe for deployment of the type of replacement, and a geographical scope for deployment of the type of replacement. The device may determine a set of end-to-end cost scores for the set of deployment strategies. The device may provide information identifying a deployment strategy of the set of deployment strategies based on the set of end-to-end cost scores for the set of deployment strategies.Type: GrantFiled: May 18, 2015Date of Patent: September 10, 2019Assignee: Accenture Global Services LimitedInventors: Ankur Nawal, Anil J. Tanwani, Anurag Gulati
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Publication number: 20190266907Abstract: An on-demand learning system provides an enhanced leaning environment capable of delivering relevant content on virtually any topic to specific learners. The learning system implements technical features that facilitate curation and subject matter validation of many different types of content. The technical architecture of the learning system also supports intelligent matching of learners to subject matter areas, creation of specific subject matter boards, and resilient maintenance of the boards.Type: ApplicationFiled: May 9, 2019Publication date: August 29, 2019Applicant: Accenture Global Services LimitedInventors: Gordon A. Trujillo, Samir Desai, Bhaskar Ghosh, Sanjeev Vohra, Jayant Swamy, Rahul Varma, Vijay Srinivas, Ellyn Shook, Manoharan Ramasamy
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Patent number: RE47652Abstract: The Next Best Action (NBA) management system and method is a real time decision solution usable in multiple industries, including Telco industry. The NBA system identify offers for call agents to pitch to customers, calculate and allow call center organizations and agents to view performance analytics, including an Inbound Campaign Agent Performance Index (ICAPI) for each agent. The NBA system uses usage oriented key performance indicators (KPIs) and sales oriented KPIs to add a weighted portion of the usage oriented KPIs and the sales oriented KPIs to calculate the ICAPI for each agent.Type: GrantFiled: January 31, 2017Date of Patent: October 15, 2019Assignee: Accenture Global Services LimitedInventors: Davide Guglielmo Bellini, Matteo Maga, Danilo Rizzo