Patents Assigned to ADEPTRA LIMITED
  • Account communication management
    Publication number: 20090276343
    Abstract: The present invention relates to a method and system of managing communication with a set of accounts. The method includes the step of: allocating each account to a portfolio using a filter; selecting a communication strategy for each account using a set of rules for the portfolio; and managing communication with the account using the communication strategy. Historical information about the strategies used may be used in selecting a communication strategy for the account.
    Type: Application
    Filed: April 30, 2008
    Publication date: November 5, 2009
    Applicant: ADEPTRA LIMITED
    Inventors: Tony McGivern, Lou Venezia, Jonathan Russell, Percy Williams, Daniel MacFarlane, Noel Evans, Anthony Brichieri-Colombi