Abstract: A system and method for managing a response to an alarm event for an alarm system monitoring a premises are provided. The premises is associated with at least one user device. The system includes a monitoring device including a processor programmed to: determine whether an alarm event has triggered at the premises, determine whether a user response message associated with the at least one user device has been received, and in response to receiving the user response message, cause an indicator at a remote monitoring center to indicate whether the user wants at least one response action.