Abstract: Described herein are systems and methods for enabling access to messages on a message service system via user interfaces of receiving client devices. The message service system comprises a message storage system and a message access system. The message storage system receives messages from sending client devices and stores message data. The message access system comprises a message server and UI server. A receiving client device is connected with the UI server through a first HTTP connection for receiving UI data for building webpages of the user interface and is connected with the message server through a second non-HTTP connection for receiving message data for populating the webpages. The UI data does not comprise any message data. A client protocol engine on the receiving client device and a server protocol engine on the message server define and provide the non-HTTP protocol for receiving and transmitting message data.

Abstract: Methods and systems for processing inbound fax messages in an efficient and scalable manner are provided. According to one embodiment, an inbound fax call is received by an Internet fax system. The fax call has a source address, a destination address and a fax signal. The Internet fax system is coupled to a circuit-switched network and a packet-switched network and includes multiple fax processing resources having different configurations, features, capabilities or capacities. One or more desired fax protocol technical call processing capabilities are determined for processing the fax signal based on one or more of the source address, the destination address, the type of network through which the fax call was received and a service provider through which the fax call was received. Then, a fax processing resource that has the desired fax protocol technical processing capabilities is dynamically selected to translate the fax signal into a digital representation.

Abstract: A workload balancing technique enhances balancing of workloads processed by components of a telephone communication system configured to render telephony services over a computer network. The telephony services illustratively include private branch exchange (PBX) services suitable for customers with geographically dispersed telephone service demands. The workload balancing technique is invoked by the communication system to reduce contention among the components of the system, such as telephone access servers (TASes) coupled to a proxy router, when servicing telephony requests issued by the customers, thus enabling rendering of the telephony services in an efficient and cost-effective manner. As described herein, an available TAS is randomly selected to service a telephony request received by the proxy router from a network coupled to the communication system.

Abstract: An email-to-facsimile (fax) processing system efficiently services requests issued by customers of the system in a fair and impartial manner. The system illustratively includes a plurality of components configured to provide email-to-fax processing services over a network. The components of the email-to-fax system include computer nodes executing software processes and/or services embodied as one or more FaxEmail routers, FaxEmail pollers, Rendering servers and Fax assemblers. The email-to-fax processing services provided by the components illustratively include email storage and retrieval services, email-to-fax conversion services and fax organizational transmission services. One or more of these services may be performed by the components in a randomized fashion to ensure that the customer requests, such as email-to-fax requests, may be fairly and impartially processed by the system.

Abstract: An email-to-facsimile (fax) processing system efficiently services requests issued by customers of the system in a fair and impartial manner. The system illustratively includes a plurality of components configured to provide email-to-fax processing services over a network. The components of the email-to-fax system include computer nodes executing software processes and/or services embodied as one or more FaxEmail routers, FaxEmail pollers, Rendering servers and Fax assemblers. The email-to-fax processing services provided by the components illustratively include email storage and retrieval services, email-to-fax conversion services and fax organizational transmission services. One or more of these services may be performed by the components in a randomized fashion to ensure that the customer requests, such as email-to-fax requests, may be fairly and impartially processed by the system.

Abstract: An email-to-facsimile (fax) processing system efficiently services requests issued by customers of the system in a fair and impartial manner. The system illustratively includes a plurality of components configured to provide email-to-fax processing services over a network. The components of the email-to-fax system include computer nodes executing software processes and/or services embodied as one or more FaxEmail routers, FaxEmail pollers, Rendering servers and Fax assemblers. The email-to-fax processing services provided by the components illustratively include email storage and retrieval services, email-to-fax conversion services and fax organizational transmission services. One or more of these services may be performed by the components in a randomized fashion to ensure that the customer requests, such as email-to-fax requests, may be fairly and impartially processed by the system.

Abstract: An email-to-facsimile (fax) processing system efficiently services requests issued by customers of the system in a fair and impartial manner. The system illustratively includes a plurality of components configured to provide email-to-fax processing services over a network. The components of the email-to-fax system include computer nodes executing software processes and/or services embodied as one or more FaxEmail routers, FaxEmail pollers, Rendering servers and Fax assemblers. The email-to-fax processing services provided by the components illustratively include email storage and retrieval services, email-to-fax conversion services and fax organizational transmission services. One or more of these services may be performed by the components in a randomized fashion to ensure that the customer requests, such as email-to-fax requests, may be fairly and impartially processed by the system.

Abstract: This invention relates to a system for combining an electronic mail (email) address or addresses and/or facsimile telephone numbers into a fax message, so that when received by a server the fax document is processed and transmitted as an email attachment to the email addresses or a fax message to the telephone numbers of the intended fax recipients. This allows the user to be able to send faxes and emails from a conventional fax machine or personal computer without having an Internet connection.

Abstract: Described herein are systems and methods for enabling access to messages on a message service system via user interfaces of receiving client devices. The message service system comprises a message storage system and a message access system. The message storage system receives messages from sending client devices and stores message data. The message access system comprises a message server and UI server. A receiving client device is connected with the UI server through a first HTTP connection for receiving UI data for building webpages of the user interface and is connected with the message server through a second non-HTTP connection for receiving message data for populating the webpages. The UI data does not comprise any message data. A client protocol engine on the receiving client device and a server protocol engine on the message server define and provide the non-HTTP protocol for receiving and transmitting message data.

Abstract: Described herein are systems and methods for enabling access to messages on a message service system via user interfaces of receiving client devices. The message service system comprises a message storage system and a message access system. The message storage system receives messages from sending client devices and stores message data. The message access system comprises a message server and UI server. A receiving client device is connected with the UI server through a first HTTP connection for receiving UI data for building webpages of the user interface and is connected with the message server through a second non-HTTP connection for receiving message data for populating the webpages. The UI data does not comprise any message data. A client protocol engine on the receiving client device and a server protocol engine on the message server define and provide the non-HTTP protocol for receiving and transmitting message data.

Abstract: Systems and methods are provided for storing a mark-up language file and delivering the file from a network server to a user's computer via a packet switched data network using a hyper-text transfer protocol (HTTP). The mark-up language file is stored in a storage area accessible by the network server, wherein the file contains information personal to the user. A notification is transmitted to the user's computer, wherein the notification serves to notify the user of the availability of the file. In response to a user request made in response to the notification, the mark-up language file is transmitted from the network server to the user's computer, via the packet switched data network, using the HTTP.

Abstract: Systems and methods are provided for receiving and storing a message addressed to an intended recipient and for delivering the message to a client computer that has a graphical user interface. The received message is stored in a restricted-access message storage area associated with the intended recipient. A hyper-text transfer protocol daemon receives requests to access the storage area and the message, and transmits at least part of the message to the client computer.

Abstract: A Message Storage and Deliver System (MSDS) is connected to the public switched telephone network (PSTN) and receives incoming calls with these calls being facsimile, voice, or data transmissions. The MSDS detects the type of call and stores the message signal in a database. The MSDS is also connected to the Internet and has a hyper-text transfer protocol deamon (HTTPD) for receiving requests from users. The HTTPD forwards requests for certain files or messages to a network server which transmits at least part of the message to the HTTPD and then to the user. In addition to requests for certain documents, the HTTPD may also receive a request in the form of a search query. The search query is forwarded from the HTTPD to an application program for conducting the search of the database. The results of the search are forwarded through the HTTPD to the user. The user may then select one or more files or messages from the search results and may save the search for later reference.

Abstract: Systems and methods of storing a message directed to a user and delivering the message from a network server to a user's client device provide for receiving the message and storing the message to an access-restricted user-specific message storage area. When an access request from an application program executing on the user's client device is received via a packet switched network in accordance with an Internet protocol, a determination is made whether to grant or deny the access request. If the request is granted, a link is provided to the user, wherein selection of the link causes the message to be transmitted to the application program via the packet switched network in accordance with the Internet protocol.

Abstract: The present invention relates to electronic communication systems, and more specifically, to a method of and system for management of electronic mail or e-mail. E-mail use has become pervasive in western industry, and it is necessary to provide an efficient system and method for archiving the vast number of e-mail messages that are received in business environments. The invention intercepts messages before they arrive in the corporate e-mail system, using an e-mail gateway. E-mail is stored as a flat-file in a central storage device and tools are provided to allow searching, previewing, replaying or re-delivering, replying, forwarding and re-delivery of those stored messages. The replaying, replying, forwarding and re-delivery tools all employ the User's existing message delivery system.