Abstract: This invention discloses a cable apparatus for use in conjunction with a computer system having a first socket disposed in the rear thereof in order to accommodate at least one cable without occupying a workspace of a user of the computer system, and a frequently disconnected peripheral unit which includes a second socket via which a peripheral unit is frequently connected to the computer system and frequently disconnected therefrom, the cable apparatus including a cable, at a first end of the cable, a third socket mating with the first socket, and at a second end of the cable, the cable includes a fourth socket mating with the second socket and a cable end adherent operative to attach the second end of the cable to a user-selected surface within the workspace.

Abstract: Broad-based, systematic, individualized, interactive customer software support is provided through a two-way, voluntary automated exchange of information between a software agent installed on a customer's machine and a server machine via a wide area computer network, e.g., the Internet. Communication between the agent and the server is optimized to be unobtrusive or transparent, e.g. using spare bandwidth of intermittent Internet connections. The agent is software non-specific and may be instructed to operate with respect to any arbitrary software program, and may further be instructed at various different times to operate with respect to various different software programs, including multiple different software programs on a single machine.

Abstract: A printed circuit board includes electrical circuit components electrically connected to a plurality of male connectors mounted on the board and extending outwardly of one edge for connecting the board into an electrical system. The printed circuit board is formed with a cutout adjacent a second edge to define a first board section bordering one side of the cutout and including the first edge mounting the male electrical connectors outwardly thereof, and a second board section bordering another side of the cutout and including the second edge facing outwardly of the board and another edge facing inwardly of the board. The inwardly-facing edge of the second board section includes a plurality of female connectors connected to the circuit components to permit mounting an electrical device to extend inwardly of the second board section into the cutout.