Abstract: A monitoring system that is configured to monitor a property includes a camera that is configured to capture video data of the property. The monitoring system further includes a microphone that is configured to capture audio data of the property. The monitoring system further includes a monitor control unit that is configured to access and analyze the video data. The monitor control unit is further configured to determine that an alarm condition does not exist at the property. The monitor control unit is further configured to access and analyze the audio data. The monitor control unit is further configured to override the determination that an alarm condition does not exist at the property. The monitor control unit is further configured to, based on overriding the determination that an alarm condition does not exist at the property, perform a monitoring system action.

Abstract: Methods, systems, and apparatus, including computer programs encoded on computer storage media, for integrating a monitoring system with one or more air quality sensors. The method includes receiving data indicating a level of volatile organic compounds within an area, determining an increase in the level of volatile organic compounds within the area, receiving video data that shows the area, detecting, from the video data, a new item of furniture within the area, sending a notification that indicates an increase in the level of volatile organic compounds is likely caused by the new item of furniture.

Abstract: Methods, systems, and apparatus, including computer programs encoded on computer storage media, for integrating a monitoring system with accessibility features. The method includes: receiving data from a sensor of a monitoring system that is configured to monitor a property; determining, based on the data received from the sensor, that a user located at the property exhibits symptoms of an impairment; determining that an event likely occurred at the property; determining a monitoring system action to perform in response to the event; modifying, based on determining that the user located at the property exhibits symptoms of the impairment, the monitoring system action; and performing the modified monitoring system action.

Abstract: Systems and related methods utilizing one or more mote-related content indexes.

Abstract: Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for advanced monitoring of an HVAC system. In some implementations, a voltage measurement across at least two interface terminals of a thermostat that controls an HVAC system of a property is obtained. The voltage measurements are analyzed. A likely power cycling activity of a component of the HVAC system is determined based on analyzing the voltage measurements. Whether the HVAC system is operating properly is determined based on the likely power cycling activity of the component of the HVAC system. Data indicating whether the HVAC system is operating properly is generated and outputted based on determining whether the HVAC system is operating properly.

Abstract: Systems and techniques are described for providing control of a monitoring system. In some implementations, a monitoring device is located in a building and is configured to monitor at least a portion of the building based on output from one or more sensors. A monitoring server is located remote from the building and is configured to communicate with the monitoring device. The monitoring server may be configured to translate one or more parameters received from a client device into an interpreted monitoring script and a trigger that causes performance of the interpreted monitoring script. The monitoring device may include an interpreter configured to determine that the trigger has been met and initiate performance of the interpreted monitoring script to evaluate a monitoring rule in accordance with one or more configurable parameters.

Abstract: Methods, systems, and apparatus, including computer programs encoded on a storage device, for using a drone to identify a wireless network problem and initiate performance of one or more operations or actions that address the wireless network problem, the drone comprising a processor and a storage device, the storage device storing instructions that, when executed by the processor, cause the processor to perform operations comprising receiving, by the drone, an instruction to analyze a wireless network of a property, responsive to the instruction to analyze the wireless network, traveling, by the drone, to one or more zones of the property, determining, by the drone and based on an analysis of one or more characteristics of the wireless network, that a wireless network problem exists, and based on the determination that the wireless network problem exists, performing, by the drone, one or more operations directed to addressing the wireless network problem.

Abstract: Methods, systems, and apparatus, including computer programs encoded on a storage device, for securing a network associated with a property in response to the detection of a hacking drone within a vicinity of the property. In one aspect, a method includes obtaining sensor data from one or more sensors located at a property, detecting, based on the obtained sensor data, the presence of a drone, determining, based on the obtained sensor data, that the detected drone is an unauthorized drone, determining, by the monitoring system, that the unauthorized drone (i) is communicating or (ii) attempting to communicate with a network associated with the property, selecting one or more network adjustment policies, and transmitting one or more instructions to (i) one or more monitoring system components or (ii) one or more network components that are configured to adjust network parameters based on the one or more selected network adjustment policies.

Abstract: Methods, systems, and apparatus, including computer programs encoded on a storage device, for using a drone to pre-surveil a portion of a property. In one aspect, a system may include a monitoring unit. The monitoring unit may include a network interface, a processor, and a storage device that includes instructions to cause the processor to perform operations. The operations may include obtaining data that is indicative of one or more acts of an occupant of the property, applying the obtained data that is indicative of one or more acts of the occupant of the property to a pre-surveillance rule, determining that the pre-surveillance rule is satisfied, determining a drone navigation path that is associated with the pre-surveillance rule, transmitting, to a drone, an instruction to perform pre-surveillance of the portion of the one or more properties using the drone navigation path.

Abstract: Techniques are described for configuring a monitoring system to assist users during a detected emergency condition at a property. In some implementations, sensor data from one or more sensors that are located at the property are obtained by a monitoring system that is configured to monitor the property. A determination that there is an emergency condition at the property is made by the monitoring system based on the sensor data, determining. A location of a person inside the property is determined by the monitoring system based on the sensor data. A first path to the person and a second path to guide the person away from the emergency condition are determined by the monitoring system. The first path to the person and the second path to guide the person away from the emergency condition are navigated by a computing device of the monitoring system.

Abstract: Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for identifying, at a monitoring system, a location of a device panel, the device panel being configured to communicate with a position module of the monitoring system; obtaining, by the position module, location information for a plurality of anchor devices, each anchor device of the plurality of anchor devices being located within a predefined area of a property; determining, by the position module, a respective location of each anchor device within the predefined area based on analysis of the location information for the plurality of anchor devices; and determining, by the position module, a location for a sensor in the predefined area based on the respective location of at least one anchor device.

Abstract: Techniques are described to improve the robustness of communication of critical life safety data when broadband networks are used as uphaul networks. Monitoring systems are examples of critical monitoring appliances, but the techniques described throughout this disclosure may be applied to any type of critical monitoring appliances, such as life-support devices, fire detectors, smoke detectors, and the like.

Abstract: A monitoring system is disclosed. The monitoring system includes a monitoring server that is configured to receive a personally identifying code from a visitor to a property monitored by the monitoring system. The monitoring system includes one or more sensors that transmit sensor data to the monitoring server and that are configured to capture a biometric identifier from the visitor to the property monitored by the monitoring system. The monitoring system is configured to compare the received personally identifying code to a stored personally identifying code. The monitoring system is configured to compare the received biometric identifier to a stored biometric identifier. The monitoring system is configured to determine a likelihood that the visitor is the known person. The monitoring system is configured to determine that the likelihood that the visitor is the known person does not satisfy a threshold. The monitoring system is configured to generate an alarm condition.

Abstract: Methods, systems, and apparatus, including computer programs encoded on computer storage media, for selecting a video quality. One of the methods includes: determining, for a repeating time range of a video with a first video quality, a frequency with which one or more portions of the video were accessed, each portion for a corresponding one of one or more past instances of the repeating time range; selecting, for the repeating time range and using the frequency with which the portion of the video for the repeating time range was accessed, a second video quality from two or more video qualities that includes the first video quality; and storing, in memory, one or more additional portions of the video i) captured by a camera during future instances of the repeating time range ii) at the second video quality.

Abstract: Various embodiments described herein provide for analysis of a video using a scanning technique. According to some embodiments, a video is analyzed by scanning a region of interest in a series of frames of the video, and generating a composite image based on the pixels captured by the scanning operation.

Abstract: Landing pads for a drone. One of the landing pads can include a landing area with a first surface configured to receive a second surface of a landing gear of a drone; a docking area i) with a first end adjacent to the landing area and a second opposite end and ii) a docking surface configured to contact the second surface of the landing gear of the drone; a fixed member i) with a third surface adjacent to the second end of the docking area and ii) configured to contact an end of the landing gear of the drone; a moveable member configured to i) move the landing gear across the first surface of the landing area onto the docking surface and ii) secure the landing gear of the drone in place between the docking surface of the docking area and the third surface of the fixed member.

Abstract: Health and wellness management technology, in which events that relate to activity within the monitored property are sensed based on output from sensors located at a monitored property. Behaviors are detected based on the sensed events that relate to activity within the monitored property and, in accordance with the detected behaviors, one or more models are created based on a likelihood of similarly expressed events happening at similar times with similar characteristics. Additional behaviors detected after creation of the one or more models are evaluated against the one or more models to determine whether the additional behaviors are consistent with the one or more models. At least one action is performed based on the determination of whether the additional behaviors are consistent with the one or more models.

Abstract: Systems and techniques are described for using a robotic device to autonomously monitor activity within a property to predict a high likelihood of germ or disease transmission, and in response, perform one or more sterilization operations to regions of a property to reduce the likelihood of germ or disease transmission. In some implementations, sensor data collected by one or more sensors located within a property is processed. One or more activity patterns of a user located within the property based on processing the sensor data is identified. A determination to perform a sterilization operation based on the one or more activity patterns of the user is made. An instruction is provided to a robotic device located in the property to perform the sterilization operation.

Abstract: Methods, systems, and apparatus, including computer programs encoded on computer storage media, for drone-assisted thermal monitoring. One of the methods includes determining a first temperature measurement at a first location of a property, navigating from the first location to a second location of the property, determining a second temperature measurement at the second location, generating a thermal model for the property based on the first temperature measurement and the second temperature measurement, and providing the thermal model for output.

Abstract: Methods, systems, and apparatus, including computer programs encoded on a storage device, are disclosed. A system performs operations including receiving sensor data from a sensor of a property monitored by a monitoring system, and based on the sensor data, determining a first event and a second event that have occurred at the property. The operations include determining that the monitoring system is not able to communicate with an outside network, and classifying the first event as a high priority event and the second event as a low priority event. The operations include determining that a mobile device is able to receive data from the monitoring system; and providing, to the mobile device, data indicating the first event and an instruction to transmit the data indicating the first event to a server upon the mobile device being able to communicate with the outside network.