Abstract: An access management and reporting system includes a keysafe that is located outside of a building and a communication system that is located within the building. The communication system is configured to perform, over a short-range wireless communication protocol, two-way communication with a communication module of the keysafe. The system also includes a server that is located remote from the building and the keysafe. The server is configured to perform, over a long-range communication protocol, two-way communication with the communication system located within the building, is configured to manage access to the keysafe, and is configured to handle reporting related to access of the keysafe.

Abstract: Methods, systems, and apparatus, including computer programs encoded on a storage device, for using a robotic device to manipulate a manual control of a device. In one aspect, the system includes a robotic device, a first device that is located at a property and that has a manual control, and a monitoring unit. The monitoring unit may include a network interface, a processor, and a storage device that includes instructions to cause the processor to perform operations. The operations may include determining an operating state of the first device, determining the state of the monitoring system, determining whether one or more of the manual controls associated with the first device should be manipulated to alter the operating state of the first device, and transmitting one or more instruction to the robotic device that instruct the robotic device to manipulate one or more manual controls that are associated the first device.

Abstract: Methods, systems, and apparatus, including computer programs encoded on computer storage media, for performing actions based on predicted precipitation accumulation. One of the methods includes receiving, from a camera, image data that depicts at least a portion of a property; determining, using the image data, a predicted current amount of precipitation that has accumulated at the property; receiving additional data that identifies characteristics of the property; determining one or more actions to remove at least some of the precipitation from the property using the predicted current amount of precipitation that has accumulated at the property, and the characteristics of the property; and performing the one or more actions to remove at least some of the precipitation from the property.

Abstract: An electronic monitoring system is described that receives data from a particular monitoring system, receives data from multiple other monitoring systems, analyzes data received from the particular monitoring system irrespective of data received from the multiple other monitoring systems, based on the analysis, determines whether one or more events occur at the particular environment, and in response to determining that a particular event occurs at the particular environment, evaluates the particular event against a set of rules, selects, based on the evaluation results, a particular subset of the multiple other monitoring systems to serve as a cooperative monitoring network, assesses data received from the particular subset of the multiple other monitoring systems, based on the assessment, tracks, in connection with the particular event, events detected by the particular subset of the multiple other monitoring systems, and handles the particular event based on the tracked events.

Abstract: Methods, systems, and apparatus, including computer programs encoded on computer storage media, for automatically cleaning a portion of an environment. One of the methods includes detecting movement of a person within a physical environment; determining that one or more threshold criteria for cleaning at least a portion of the physical environment are satisfied; detecting one or more areas of the physical environment with cleanliness levels that satisfy a threshold cleanliness level; determining that the portion of the physical environment for which the threshold criteria are satisfied likely was insufficiently cleaned; and in response to determining that the portion of the physical environment for which the threshold criteria are satisfied likely was insufficiently cleaned, sending an instruction to a device in the physical environment to cause the device to present a notification that identifies the portion of the physical environment that likely was insufficiently cleaned.

Abstract: Techniques are described for replacing a keypad of an existing security system within a property with a communication-enabled keypad device with dual functioning capabilities as a communicator device and a keypad device. In some implementations, data is received from a security panel of a property. A keypad bus protocol of the security panel is determined based on the data received from the security panel. Sensor data is received from one or more sensors located within the property. A monitoring system command that is not specified within a keypad bus of the security panel is determined based on based on the obtained sensor data. The monitoring system command is converted to a panel command using the keypad bus protocol. The panel command is transmitted on the keypad bus of the security panel.

Abstract: A monitoring system that is configured to monitor a property is disclosed. The monitoring system includes a passive infrared (PIR) sensor configured to generate reference PIR data that represents motion within an area of the property; an auxiliary sensor configured to generate auxiliary sensor data that represents an attribute of the area of the property; and a motion sensor device. The motion sensor device is configured to: obtain the reference PIR data; determine that a first set of motion detection criteria is satisfied by the reference PIR data; in response to determining that the first set of motion detection criteria is satisfied by the reference PIR data, obtain the auxiliary sensor data; obtain a second set of motion detection criteria based on the reference PIR data and the auxiliary sensor data; and determine whether the second set of motion detection criteria is satisfied by additional PIR data.

Abstract: A monitoring system that is configured to monitor a property is disclosed. The monitoring system includes a sensor that is configured to generate sensor data that reflects an attribute of the property; a solar panel that is configured to generate and output power; and a monitor control unit. The monitor control unit is configured to: monitor the power outputted by the solar panel; determine that the power outputted by the solar panel has deviated from an expected power range; based on determining that the power outputted by the solar panel has deviated from the expected power range, access the sensor data; based on the power outputted by the solar panel and the sensor data, determine a likely cause of the deviation from the expected power range; and determine an action to perform to remediate the likely cause of the deviation from the expected power range.

Abstract: In general, techniques are described for remotely monitoring, controlling, and/or adjusting configuration settings related to network access points located within a rental property. In some implementations, rental data that indicates a property that has been rented for a specified rental period is received. Sensor data collected by one or more sensors of the property during the specified rental period is obtained. A current occupancy of the property during the specified rental period is determined from the sensor data. Network data indicating network activity over a network access point of the property is obtained during the specified rental period. The network access point is configured during the specified rental period based at least on the network activity indicated by the network data and the current occupancy determined for the property from the sensor data.

Abstract: Methods, systems, and apparatus, including computer programs encoded on a storage device, for using a drone to test a sensor. In one aspect, the method includes actions of detecting a message (i) broadcast by the drone and (ii) indicating that the drone is going to administer a test of a sensor, determining, by the monitoring system and based on the message and (i) sensor data generated by the sensor in response to the administration of the test, by the drone, within a predetermined period of time of the message or (ii) a lack of sensor data generated by the sensor in response to the administration of the test, by the drone, within a predetermined period of time of the message, whether the sensor is functioning properly, and in response to a determination that the sensor is not functioning properly, storing data indicating that the sensor is not functioning properly.

Abstract: Methods, systems, and apparatus, including computer programs encoded on a storage device, for detecting water leaks and mitigating the damage caused by the detected leaks. The system may include a processor and a storage device storing instructions that, when executed by the processor, cause the processor to perform operations. The operations may include obtaining sensor data that is generated by one or more flow rate sensors located at a property, obtaining status data that is generated by one or more connected water shutoff valves located at the property, determining, based on (i) the obtained sensor data and (ii) the obtained status data whether a water leak has been detected at the property, and in response to determining, based on (i) the obtained sensor data and (ii) the obtained status data, that a water leak has been detected at the property, initiating performance of one or more water damage mitigation operations.

Abstract: Methods, systems, and apparatus for smart speakerphone emergency monitoring are disclosed. A method includes detecting a sound at one or more of multiple locations of a property; determining that the sound indicates an emergency at the property; sending, to a monitoring station, an indication of the emergency; receiving, from the monitoring station, a two-way voice call; and broadcasting the two-way voice call to the multiple locations of the property. Detecting the sound at one or more of multiple locations of a property includes receiving audio data generated by one or more of a plurality of speakerphones, each speakerphone being located at one of the multiple locations of the property. Each speakerphone includes an audio microphone and an audio speaker, the speakerphone being configured to communicate with a speakerphone hub device using digital enhanced cordless telecommunications (DECT) signals.

Abstract: Methods, systems, apparatus, and computer programs, for tracking objects are disclosed. In one aspect, a method is disclosed that includes actions of obtaining an image, determining that a user of a first monitoring system has opted-in for object tracking by a second monitoring system that is remote from the first monitoring system, and based on a determination that the user of the first monitoring system has opted-in for object tracking: determining whether the obtained image satisfies a predetermined level of similarity to a stored tracking object image model stored on a first device of the first monitoring system, and based on a determination that the obtained image satisfies a predetermined level of similarity to the stored tracking object image model, generating a tracking update notification, and transmitting the tracking update notification to the second monitoring system that is remote from the first monitoring system.

Abstract: Methods and systems including computer programs encoded on a computer storage medium, for receiving, for a multi-tenant dwelling unit (MDU), a map of the MDU, where the map includes locations corresponding to multiple sensors at the MDU and defines multiple sub-areas of the MDU, receiving sensor data from one or more sensors of the plurality of sensors, where the sensor data is indicative of a fire event at the MDU, determining, from the sensor data, one or more sub-areas of the multiple sub-areas included in the fire event, generating, based on the sensor data, a targeted fire event response for the one or more sub-areas of the multiple sub-areas of the MDU, and providing, to the one or more sub-areas of the multiple sub-areas, the targeted fire event response.

Abstract: Techniques and systems are described for generating and using a sound localization model. A described technique includes obtaining for a building a sound sensor map indicating locations of first and second sound sensor devices in respective first and second rooms of the building; causing an autonomous device to navigate to the first room and to emit, during a time window, sound patterns at one or more frequencies within the first room; receiving sound data including first and second sound data respectively from the first and second sound sensor devices that are observed during the time window; and generating and storing a sound localization model based on the sound sensor map, autonomous device location information, and the received sound data, the model being configured to compensate for how sounds travels among rooms in at least a portion of the building such that an origin room of a sound source is identifiable.

Abstract: Stations for a drone are described as well as a monitoring system that is configured to monitor a property using one or more drones. The drone is launched from a docking station and configured to navigate the property to perform operations to monitor the property. The docking station is located at an area of the property. The docking station includes a landing surface that is parallel to a particular area of the property that supports the docking station. A positioning surface of the docking station slopes toward the landing surface. The positioning surface, including its slope, is configured to receive the drone and guide the drone toward the landing surface.

Abstract: Method and system for wild animal deterrence, the method includes obtaining video data by a monitor camera of a home wildlife deterrence system; classifying, based on the obtained video data, an object in the video data as a particular type of a wild animal; selecting an action to perform based on the particular type of the wild animal that the object is classified as; and triggering the action to be performed. The method also includes determining that the particular type of the wild animal matches a label of a candidate action in a set of candidate actions, wherein each candidate action in the set of candidate actions indicates at least one type of wild animal; and in response to determining that the particular type of the wild animal matches a label of the candidate action in the set of candidate actions, selecting the candidate action as the action to perform.

Abstract: In some implementations, a system performs proactive performance tests for an appliance before a time for an operational change in usage of the appliance. Usage data for an appliance associated with a property may be obtained. The obtained usage data indicates past activity of the appliance and present operational status of the appliance. Weather forecast data associated with a location of the property can be obtained. A time for an operational change in usage of the appliance can be predicted based at least on the obtained usage data for the appliance and the obtained weather forecast data. An operation directed to conducting one or more performance tests on the appliance can be performed before the predicted time for the operational change in usage of the appliance. One or more communications related to the one or more performance tests of the appliance can be provided to a client device.

Abstract: Techniques are described for determining that a property is vacant based on monitoring data collected by connected sensors and appliances near or within the property. In response to determining that a property is vacant, the condition of the vacant property can be monitored for various risks such as fire safety and security breaches. Monitoring techniques may also be used to determine when a new customer (e.g., a new tenant or property owner) has moved into the property. In response to detecting a move-in, one or more notifications may be transmitted to assist the new customer to customize a security system associated with the property. In this regard, techniques described herein may be used by service providers to improve the transition associated with move-in and move-out processes, which may also improve retention of monitoring services.

Abstract: Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for finding lost objects. In some implementations, a request for a location of an item is obtained. Current video data from one or more cameras is obtained. It is determined that the item is not shown in the current video data. Sensor data corresponding to historical video data is obtained. Events that likely occurred with the item and corresponding likelihoods for each of the events are determined. A likely location for the item is determined based on the likelihoods determined for the events. An indication of the likely location of the item is provided.