Abstract: A data processing system defines products that a service provider may offer to customers. A completed product definition may include product definitions, price definitions, discount definitions, and commitment definitions. Each of the definitions may be employed as a re-useable component building block for establishing completed product definitions.

Abstract: A system, method, and computer program product are provided for quantifying real-time business and service impact of underperforming, overloaded, or failed cells and sectors, and for implementing remedial actions prioritization. In operation, a system monitors a plurality of cells or sectors associated with one or more mobile networks. The system identifies failed, underperforming, or overloaded cells or sectors in at least one impacted area from the plurality of cells or sectors associated with the one or more mobile networks. The system continuously identifies and updates a subset of the plurality of cells or sectors in the at least one impacted area. The system continuously identifies impacted customers in the at least one impacted area. The system continuously estimates a number of impacted customers in the at least one impacted area. The system continuously identifies customers who will likely be impacted in a defined upcoming amount of hours in the at least one impacted area.

Abstract: A system, method, and computer program product are provided for end-to-end test management of a software testing project. In operation, a plurality of test architectures associated with at least one software testing project are configured. Further, a plurality of test environments are generated from the plurality of test architectures. Additionally, the plurality of test environments are published to a Web Server associated with a test management system. Moreover, information associated with the plurality of test environments is displayed.

Abstract: A system, method, and computer program product are provided for reducing common work of components in a Network Function Virtualization based (NFV-based) communication network. In use, at least one virtual network function (VNF) capable of being used in a chain of virtual network functions in a network function virtualization based network is identified. Additionally, the at least one virtual network function is configured to utilize a control component, the control component being capable of being enabled or disabled and being operable to perform one or more functions associated with the at least one virtual network function.

Abstract: A system, method, and computer program product are provided for detecting regular and irregular events associated with various entities. In operation, an event detection system detects at least one event associated with at least one entity. The event detection system identifies the at least one entity. Additionally, the event detection system identifies one or more historical patterns associated with the at least one event. Further, the event detection system determines whether the at least one event is anomalous based on the one or more historical patterns and details associated with the at least one event. Moreover, the event detection system performs at least one action based on whether the at least one event is determined to be anomalous.

Abstract: A system, method, and computer program product are provided for generating a maturity assessment of a document management system. In use, a plurality of questionnaires are stored, in a database, where the questionnaires include questions relating to document management system. Further, one or more answers to one or more of the questions are received, via at least one input device. Utilizing at least one processor, the one or more of answers to the one or more of the questions are processed, for generating a maturity assessment of the document management system. To this send, information relating to the maturity assessment of the document management system is output via at least one output device.

Abstract: A system and method are provided for delegating entitlements to features of media services. The method includes storing, at an intermediary system operable between at least one service provider and a plurality of user devices, authorization data for a media service associated with a first user, the authorization data enabling the intermediary system to access one or more features of the media service from the service provider on behalf of the first user. The method also includes, after detecting a request to access the media service by a second user, using a set of stored associations to determine whether or not the second user has been delegated an entitlement to the features of the media service, by the first user.

Abstract: A system, method, and computer program product are provided for implementing rating, charging and policy control of multipath communication services. In operation, a system receives a first communication from at least one first network element associated with at least one communication network. The system receives a second communication from at least one second network element associated with the at least one communication network. The system identifies information in the at least one first communication and/or the at least one second communication associated with a plurality of sub-flows being utilized in association with the communication. The system correlates the information in the at least one first communication and the at least one second communication associated with the plurality of sub-flows. Moreover, the system implements rating, charging, and policy control for a single connection instead of treating each sub-flow as an independent connection.

Abstract: An apparatus, computer program, and method are provided for communicating an update to a subset of devices. In operation, information is received in association with a plurality of devices that have at least one application installed thereon. Further, an update for the at least one application is identified. Still yet, a subset of the plurality of devices is determined, based on the information. Such update for the at least one application is communicated to the subset of the plurality of devices.

Abstract: A system, method, and computer program product are provided for RPM versioning. In operation, a system identifies a RPM package for installation. The system generates versioning files and dictionary files corresponding to the RPM package separately during a build of DA units. Moreover, the system uploads the versioning files and the dictionary files to a Nexus repository.

Abstract: A system, method, and computer program product are provided for initiating actions automatically on smart devices that are in a home. In use, one or more smart devices connected to a common network are identified. Additionally, an alert trigger signal is sent to put the one or more smart devices on alert to be ready to perform one or more specific actions in response to an action trigger signal. Further, an event defined as an event for initiating the one or more smart devices to perform the one or more specific actions is detected. In addition, an action trigger signal is sent to the one or more smart devices to initiate the one or more specific actions associated with the one or more smart devices, the one or more specific actions including at least one of video recording or a transmission of measurements. Data resulting from the one or more specific actions is stored automatically on one or more cloud-based servers. Furthermore, a time of the detected event is logged.

Abstract: A system, method, and computer program product are provided for creating a customer specific business offer template. In use, a customer inquiry corresponding to at least one product or service associated with a business is received, the customer inquiry including information associated with requirements of the customer. Additionally, a currently available product or service associated with the business is selected based on the customer inquiry, the currently available product or service including a standard offering associated with the business. Further, the currently available product or service is modified to correlate with the information associated with the requirements of the customer in order to create a customer specific business offer. Moreover, the customer specific business offer is saved as a template to use for the customer.

Abstract: An apparatus, computer program, and method are provided for utilizing a data structure to access fully qualified domain name information. A data structure is stored including a plurality of pairs. Each pair has a first element including information associated with a fully qualified domain name, and a second element including a result of a hash function performed on the information associated with the fully qualified domain name. In use, the data structure is utilized to access the information associated with the fully qualified domain name of at least one of the pairs, based on the result of the hash function performed on the information associated with the fully qualified domain name.

Abstract: An event processing system, method, and computer program product are provided. A plurality of records are stored, including a plurality of events of different event types for a plurality of customers. In use, an indication is received in connection with one or more aspects associated with one or more of the events for one or more of the customers. Based on such indication, one or more subsets of the events of one or more of the records are identified. In some optional embodiments, such one or more event subsets are then processed to reduce noise therein, resulting in fewer events in the one or more event subsets. To this end, a result of the processing may be displayed in a variety of ways for a variety of purposes.

Abstract: A system, method, and computer program product are provided for preserving service continuity in a Network Function Virtualization based (NFV-based) communication network. In use, a first virtual network function (VNF) instance associated with a first VNF in a first hardware unit in a Network Function Virtualization based (NFV-based) communication network is identified. Additionally, a second VNF instance on a second hardware unit is instantiated, the second VNF instance being compatible with the first VNF instance. Further, communication directed to the first VNF instance is diverted to the second VNF instance on the second hardware unit, in response to initiating the second VNF instance on a second hardware unit.

Abstract: A system, method, and computer program product are provided for comparing RPM versions. In operation, a system identifies a first version of a RPM data package to compare with a second version of a RPM data package. The system compares the first version of the RPM data package with the second version of the RPM data package. The system generates difference information based on comparing the first version of the RPM data package with the second version of the RPM data package.

Abstract: A system, method, and computer program product are provided for improving carrier Wi-Fi authentication response time. In use, at least one message is received at a network policy server indicating user equipment is present in at least one cell associated with a cellular network, the at least one message including information associated with the user equipment and at least one cell identifier associated with the at least one cell. Additionally, one or more Wi-Fi hot-spots that reside in a coverage area associated with the at least one cell are identified.

Abstract: A system, method, and computer program product are provided for upgrading software associated with an operational distributed, state-full system. In operation, an upgrade system identifies a software upgrade to perform to software associated with a distributed, state-full system. The upgrade system identifies a storage to allocate for performing the software upgrade. The upgrade system identifies one or more customer groups to utilize the software upgrade. The upgrade system identifies a temporary process failure group to utilize for real-time testing of the software upgrade, based on the identified one or more customer groups. The upgrade system removes responsibilities of event servers currently serving the one or more customer groups and moves the one or more customer groups to utilize the software upgrade operating on the temporary process failure group.

Abstract: A system, method, and computer program product are provided for control of a software project that supports business needs. In operation, a multi-layer architecture for the software project is defined based on software elements associated with the software project. Additionally, associations between each business requirement of a plurality of business requirements and the software elements that cover each of the business requirements are stored. Deletion of one or more of the software elements is prevented based on the inter-dependencies of the one or more of the software elements and based on one or more of the business requirements associated with the one or more of the software elements.

Abstract: A system, method, and computer program product are provided for aggregating fallouts in an ordering system. In use, a repository of fallout errors associated with an ordering system is maintained. Further, one or more fallout events associated with the ordering system are automatically detected. Additionally, it is determined that the one or more detected fallout events are associated with at least one fallout error associated with processing an order in the ordering system. Furthermore, it may be determined whether the at least one fallout error corresponds to one of a plurality of stored fallout errors stored in the repository of fallout errors, in response to determining that the one or more detected fallout events are associated with the at least one fallout error from processing an order in the ordering system.