Abstract: As described herein, a system, method, and computer program are provided for using full and partial dynamic customer criteria sets for targeting promotions. In use, a promotion criteria set is configured for each of a plurality of promotions associated with salable entities. Additionally, a customer criteria set is dynamically generated for a customer. Further, full and partial matching of the customer criteria set to the promotion criteria sets is performed to determine one or more target promotions from the plurality of promotions. Still yet, the one or more target promotions are output for presentation to the customer.

Abstract: As described herein, a system, method, and computer program are provided for using in-video annotations to select relevant advertisements for distribution to users. In use, one or more in-video annotations are automatically created for a video content, using video analysis of the video content. Also, the one or more in-video annotations included within the video content is identified. Additionally, real-time bidding is used to select an advertisement relevant to the video content, wherein the real-time bidding is performed based on the one or more in-video annotations. Further, the advertisement is presented in association with the video content.

Abstract: A system, method, and computer program product are provided for automatically determining customer issues and resolving issues using graphical user interface (GUI) based interactions with a chatbot. In operation, a system implements a self-learning algorithm that keeps track of all activities and usages associated with a subscriber account. Further, the system prepares storylines based on the activities and usages. The storylines are used to automatically create hypothetical issues that a subscriber associated with the subscriber account may be facing. The system also provides a GUI based chat option to the subscriber to communicate with a chatbot. The GUI based chat option includes a graphical representation of created hypothetical issues, and also suggests solutions to the hypothetical issues.

Abstract: A system, method, and computer program product are provided for managing a plurality of heterogeneous services and/or a plurality of heterogeneous devices linked to at least one customer. In operation, a system links a customer identifier associated with at least one customer with one or more of a plurality of heterogeneous services and/or a plurality of heterogeneous devices. Moreover, the system manages the plurality of heterogeneous services and/or the plurality of heterogeneous devices linked to the customer(s).

Abstract: A method and system for analyzing real world information of users to derive physical (real world) user attributes used for selecting online content for presentation by client devices correlated with the users, comprising, detecting a presence of one or more users in a physical registration location by analyzing sensory data captured by one or more sensors deployed to monitor the physical registration location, correlating between the user(s) and an identifier of client device(s) associated with the user(s), identifying one or more user attributes of the user(s) by analyzing the sensory data and transmitting the user attribute(s) coupled with the identifier to one or more remote servers adapted to use the user attribute(s) for selecting one or more online content items served to the client device(s) via a network for presentation to the user(s). The sensor(s) is physically and communicatively disconnected from the client device(s).

Abstract: As described herein, a system, method, and computer program are provided for edge management of geographically dispersed sensors. An edge device within a network accesses observations of a plurality of geographically dispersed sensors. Additionally, the edge device processes the observations to determine overlapping portions of the observations. Further, the edge device optimizes the observations to form optimized observations for transmission to a cloud processing system, wherein the optimizing is based on the determined overlapping portions of the observations.

Abstract: A system, method, and computer program product are provided for aggregating channel agnostic data. In use, channel agnostic data is received, at a messaging bus, from a plurality of telecommunication system sources, wherein the plurality of telecommunication system sources is channel agnostic. Next, using a micro service, the channel agnostic data is aggregated from the plurality of telecommunication system sources and the aggregated channel agnostic data is presented, on demand, based on at least one of authority, needs, and preferences. Further, at least one action is associated with the aggregated channel agnostic data.

Abstract: As described herein, a system, method, and computer program are provided for closed loop management of a network. In use, a goal state is stored for a resource in a network. Additionally, an actual state of the resource is monitored. Further, divergence of the actual state of the resource from the goal state stored for the resource is detected, based on the monitoring. Still yet, a solution to return the actual state of the resource to the goal state is determined, where the solution includes a computed activity path that returns the actual state of the resource to the goal state. The solution is then executed to return the actual state of the resource to the goal state.

Abstract: A system, method, and computer program product are provided for automatically mapping business models to technical models. In use, business entity information and corresponding business entity fields are received for defining a business model. The business entity information is associated with one or more business entities selected by a user in accordance with a business request. Additionally, each business entity of the one or more business entities and the corresponding business entity fields are mapped to one or more technical entities and corresponding technical entity fields of a technical model. Further, an online translation of the business model to the technical model is performed such that changes or updates to the business model will cause changes or updates to the technical model, based on the mapping.

Abstract: As described herein, a system, method, and computer program are provided for a digital transformation framework. In use, a controller accesses a plurality of business models representing requirements for a digital transformation project. Responsive to a user request for a particular content, the controller selects one or more business models of the plurality of business models. Further, the controller renders information associated with the selected one or more business models for viewing by the user, based on a select digital style guide of a plurality of digital style guides determined to correspond to a platform used by the user.

Abstract: A system, method, and computer program product are provided for generating intelligent automated adaptive decisions. In operation, a system receives a request to generate a prediction associated with a business problem for a customer. The system identifies a customer segment from a plurality of customer segments to which the new customer is most closely associated. Additionally, the system identifies a statistical model associated with the customer segment. Moreover, the system selects a best prediction from a competing set of machine learning models and the statistical model, utilizing a multi arm bandit arbitrator applying a multi arm bandit technique to solve the business problem.

Abstract: A system, method, and computer program product are provided for preparing a multi-stage framework for artificial intelligence (AI) analysis. In use, a first set of monitoring rules used by at least one network entity of a communication network is defined. First event log data of first network activity is collected based on the first monitoring rules, and at least one first network situation is defined. Additionally, at least one first AI model is computed based on the first event log data and the at least one first network situation. A second set of monitoring rules used by the at least one network entity is defined. Second event log data of the first network activity is collected based on the second monitoring rules. Further, at least one second AI model is computed based on the second event log data and the at least one first network situation.

Abstract: As described herein, a system, method, and computer program are provided for network experience optimization using a residential network router. In use, an electronic calendar is accessed by a residential network router. Additionally, the residential network router determines a plurality of events saved to the electronic calendar, wherein the plurality of events require, at least in part, simultaneous network resource (e.g. bandwidth) usage. Further, the plurality of events are prioritized, using the residential network router. Still yet, available network resources are assigned among the plurality of events, using the residential network router, based on the prioritization.

Abstract: A system, method, and non-transitory computer readable medium are provided for a smart coupon code. The smart coupon code is generated by receiving input that includes: a coupon discount for a purchasable item, a date range during which the coupon discount is valid, and one or more customer segments for which the coupon discount is valid, and further generated the smart coupon code, based on the input, to include an indication of: the coupon discount for the purchasable item, the date range during which the coupon discount is valid, and the one or more customer segments for which the coupon discount is valid. The smart coupon code can additionally validated against a requested purchase transaction based on the information indicated therein.

Abstract: A system, method, and computer program product are provided for mitigating an attack on a communication network, the attack causing repetitive reconfiguration of at least a part of the communication network. In use, using a communication management system, one or more configuration changes to a communication network are recorded. Each of the one or more configuration changes are associated with at least one rule, and each of the one or more configuration changes based on the at least one rule is determined. The at least one rule is associated with at least one event, and the at least one event is processed, resulting in an effect to the communication network. Additionally, at least one reconfiguration pattern is determined. Further, it is determined that the at least one reconfiguration pattern is repeated, and an attack to the communication network is mitigated.

Abstract: A system, method, and computer program product are provided for implementing a marketplace for edge computing. In use, a service request is received, at a network communication operator, from a first entity, the service request comprising an edge computing operator of an edge computing service, wherein the first entity is one of a request originator, a customer using a software service, a software service operator providing the software service, or a cloud computing operator providing a computing service to the software service. Additionally, the service request is distributed to at least one second entity, using the network communication operator, wherein the at least one second entity includes at least one of a first request mediator or a second request mediator. Further, the service request is distributed, using the network communication operator, to the edge computing operator.

Abstract: A system, method, and computer program are provided for protecting against unintentional deletion of an eSIM from a mobile device. In use, deletion of an eSIM from a mobile device is detected. Additionally, definitions of predefined scenarios indicative of unintentional deletions of eSIMs are accessed. Further, the detected deletion is analyzed, using the definitions, to determine that the detected deletion is unintentional. Still yet, a proactive care action is caused to be performed to address the unintentional deletion of the eSIM from the mobile device.

Abstract: A system, method, and computer program product are provided for determining and marking on a document what may be of interest to a user. In operation, a system identifies at least one document of potential interest to at least one user. The system identifies interest points associated with the at least one document for the at least one user based on one or more of: previously identified interest points in the at least one document, previously identified interest points in other similar documents, and characteristics of the at least one document. Further, the system marks in the at least one document the identified interest points associated with the at least one document for easy viewing by the at least one user.

Abstract: A system, method, and computer program product are provided for performing user interface synchronization. In use, a first event occurring at a first application is identified within a system, the first event including a displaying of first information within a first user interface (UI) of the first application. Additionally, identification information associated with the first event is retrieved. Further, the first information displayed within the first UI of the first application is synchronized with second information displayed within a second UI of a second application within the system, utilizing the identification information associated with the first event.

Abstract: A system, method, and computer program product are provided for damping a feedback load-change in a communication network managed by an automatic network management system. In use, a first load change of a first communication network is determined of a first communication network. Additionally, a first configuration change is determined of a first communication network based on the first load change of the first communication network. A first tag record is created of the first communication network based on the first load change of the first communication network and the first configuration change of the first communication network. The first tag record of the first communication network is communicated to a second communication network.