Abstract: A system, method, and computer program product are provided for offering experience-based subscriptions to services. In use, a service package is created for a network service provider, the service package relating to a service experience specific at least to a subset of content accessible over a communication network via the network service provider. Additionally, a user subscription to the service package is received. Further, access to the subset of the content is provided based on the user subscription.

Abstract: A system, method, and computer program product include authorizing a payment using gesture data. In use, a request for a payment is received over a network from a payment provider. Additionally, gesture data is generated in response to the receipt of the request for the payment. Furthermore, the gesture data is transmitted to the payment provider over the network, for authorizing the payment.

Abstract: A system, method, and computer program product are provided for monitoring application activity for a cluster of applications. In use, at least one application associated with a plurality of applications to monitor is identified. Further, metadata associated with an application flow corresponding to the at least one application is defined. The defined metadata is stored in at least one file that is accessible to at least one application server associated with the plurality of applications. Activity of the at least one application is monitored utilizing the metadata associated with the at least one application. Moreover, information associated with the at least one application is displayed based on monitoring the activity of the at least one application, utilizing at least one user interface.

Abstract: A system, method, and computer program product are provided for implementing high performance digital wallets. In use, a digital wallet with a plurality of transactions to process is identified. Further, a plurality of digital proxy-wallets are associated with the digital wallet. Additionally, digital currency from the digital wallet is allocated to the plurality of digital proxy-wallets. Moreover, the plurality of transactions are automatically processed in parallel utilizing the plurality of proxy-wallets such that the transactions are processed against the digital wallet.

Abstract: A system, method, and computer program product are provided for a catalog driven user experience. In use, one or more products to present utilizing at least one user interface are identified, the one or more products being defined in at least one product catalog including a plurality of products associated with at least one service provider. Additionally, user experience criteria information associated with the one or more products is received, the user experience criteria information including at least one definition of how the one or more products are to be presented utilizing the at least one user interface, the at least one definition of how the one or more products are to be presented utilizing the at least one user interface being one of a plurality of dynamically selectable definitions defined in the at least one product catalog and being associated with at least one of a plurality of usability properties.

Abstract: A system, method, and computer program product are provided for calculating network component value information. In use, network user information is received that is related to a plurality of network users in connection with at least one network. Such plurality of network users are organized into segments of network users, based on the network user information. Further, network usage charge information is identified that is related to charges for network usage over a predetermined amount of time, for at least one of the segments of network users. Also identified is network usage information related to network usage over the predetermined amount of time, for the at least one segment of network users. Based on this information, revenue rate information is calculated.

Abstract: A system, method, and computer program product are provided for preventing excessive customer care. In use, one or more service provider systems are monitored for at least one proactive care action provided to at least one of a plurality of customers. Further, one or more proactive care actions are detected in the one or more systems. Information associated with the detected one or more proactive care actions is stored. Additionally, one or more proactive customer care interactions associated with the detected one or more proactive care actions are identified. Information associated with the one or more proactive customer care interactions is stored. Furthermore, one or more self-service click through events associated with the detected one or more proactive care actions are detected. Information associated with the one or more self-service click through events is stored. Further, at least one customer care policy of a service provider associated with the one or more service provider systems is identified.

Abstract: A system, method, and computer program product are provided for product/service design and creation. In use, at least one new resource is identified in a master catalog. The at least one resource is tested. Additionally, the at least one resource is released for service generation. Further, at least one service is generated utilizing the at least one resource. The at least one service is stored in the master catalog. In addition, the at least one service is released for product generation. Furthermore, at least one product is generated utilizing the at least one service. The at least one product is stored in the master catalog. Moreover, the at least one product is presented for sale.

Abstract: A system, method, and computer program product are provided for automatically generating communication device metadata definitions. In use, device information is received from at least one instance of at least one communication device associated with a communication network. Additionally, a device metadata definition associated with the at least one communication device is automatically generated utilizing the device information, the device metadata definition representing at least attributes of the at least one communication device.

Abstract: A system, method, and computer program product are provided for mapping data elements from a plurality of service-specific databases into a single multi-service data warehouse. In use, a multi-service data model is generated for creating a single multi-service data warehouse, the multi-service data model including a plurality of multi-service data elements. Additionally, a plurality of rules are generated for mapping each of the plurality of multi-service data elements to a plurality of service-specific data elements, the plurality of service-specific data elements being included in a disparate one or more of a plurality service-specific data models associated with one or more of a plurality of service-specific databases. Further, the plurality of rules are utilized for automatically importing data from at least some of the service-specific databases into the single multi-service data warehouse.

Abstract: A system, method, and computer program product are provided for providing proactive customer care for issues associated with billing or ordering processes. In use, a likelihood that a customer is going to call a call center to address at least one issue associated with at least one of an ordering process or a billing process is predicted. Additionally, it is determined whether the customer is likely to call the call center based on the predicted likelihood that the customer is going to call the call center. Further, the customer is proactively notified before the customer contacts the call center, if it is determined that the customer is likely to call the call center.

Abstract: A data processing system defines products that a service provider may offer to customers. A completed product definition may include product definitions, price definitions, discount definitions, and commitment definitions. Each of the definitions may be employed as a re-useable component building block for establishing completed product definitions.

Abstract: A system, method, and computer program product are provided for transforming order requests from external channels into a format associated with a service provider. In use, at least one new order request is received from at least one of a plurality of external order channels. Additionally, the at least one new order request is transformed into a predefined format associated with a service provider system. Further, the at least one new order request in the predefined format is sent to the service provider system.

Abstract: A system, method, and computer program product are provided for creating a customer specific business offer template. In use, a customer inquiry corresponding to at least one product or service associated with a business is received, the customer inquiry including information associated with requirements of the customer. Additionally, a currently available product or service associated with the business is selected based on the customer inquiry, the currently available product or service including a standard offering associated with the business. Further, the currently available product or service is modified to correlate with the information associated with the requirements of the customer in order to create a customer specific business offer. Moreover, the customer specific business offer is saved as a template to use for the customer.

Abstract: A system, method and computer program product are provided for profile-based advertising. In use, profile criteria is identified. A subset of customers to which invoices are to be delivered is then determined, based on the profile criteria. In addition, at least one advertisement is included with the invoices delivered to the subset of customers.

Abstract: A system, method, and computer program product are provided for implementing a virtual obfuscation service in a network. In use, an obfuscation service component is initiated in a network system including one or more virtual services, the obfuscation service component including at least one of: at least one first obfuscation service component associated with a physical portion of the network system or at least one second obfuscation service component associated with a cloud-based virtual portion of the network system. Further, communication to be sent from the physical portion of the network system to the cloud-based virtual portion of the network system is identified. Additionally, the communication is directed from the physical portion of the network system to the first obfuscation service component associated with the physical portion of the network system.

Abstract: A system, method, and computer program product are provided for automatic database validation associated with a software test. In use, an indication that a user is beginning a software test that utilizes one or more databases is received. A first configuration snapshot of the one or more databases is recorded in response to receiving the indication that the user is beginning the software test, prior to the user beginning the software test. Additionally, an indication that the user has finished the software test is received. A second configuration snapshot of the one or more databases is recorded in response to receiving the indication that the user has finished the software test. The first configuration snapshot of the one or more databases is automatically compared to the second configuration snapshot of the one or more databases.

Abstract: A system, method, and computer program product are provided for delayed evaluation of condition based trees. In use, an update to perform on a software product is identified. Additionally, update material is generated to utilize for updating the software product. Further, first information associated with the update material that is able to be evaluated is evaluated in a first evaluation phase. In addition, second information associated with the update material that requires delayed evaluation is identified. The second information that requires delayed evaluation is preserved in a human readable format. Furthermore, parameters required for evaluating the second information that requires delayed evaluation are received. Still yet, the second information that requires delayed evaluation utilizing the received parameters is evaluated in a second evaluation phase.

Abstract: A system, method, and computer program product are provided for managing data objects in a multiprocessor unit telecommunications network. In use, a plurality of data objects associated with one or more data object events corresponding to a network are received. Further, each of the plurality of data objects are assigned to one of a plurality of processing modules for processing, based on a map. Additionally, the plurality of processing modules are monitored. Furthermore, it is determined whether each of the plurality of processing modules are available to process the plurality of data objects assigned thereto, based on the monitoring.

Abstract: A system, method, and computer program product are provided for managing services for a service provider at a device within proximity to a location of the service provider, utilizing logic of a centralized environment. In use, at least one real-time service managed for a service provider by a centralized environment is identified. Furthermore, logic of the centralized environment for the management of the at least one real-time service is deployed to at least one device within a predetermined proximity to a location of the service provider.