Patents Assigned to American Express Travel Related Services Co., Inc.
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Publication number: 20160364721Abstract: A system may be configured to perform operations and/or steps comprising querying, by an issuer server, a network server for an alias associated with a transaction account. The issuer server may receive the alias from the network server. The issuer server may also send the alias to an issuer application. The operations may also comprise validating, by the issuer server, an account validation input entered into the issuer application. The issuer server may send an issuer signature criteria that indicate whether the account validation input is valid. The issuer application may add an alias associated with the account to a digital wallet.Type: ApplicationFiled: December 18, 2015Publication date: December 15, 2016Applicant: American Express Travel Related Services Co., Inc.Inventors: Manish K. Deliwala, Rajesh K. Namboodiri, Keshav A. Narsipur, Huei Ong, Santhosh R. Rao
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Publication number: 20110060640Abstract: Methods, systems, and apparatuses enable a card issuer to provide messages to a customer's transaction instrument. In accordance with one embodiment of the present invention, there is provided a method for providing messages to customer. The method includes receiving a request for messages corresponding to a transaction instrument of a user at a server. The method further includes obtaining information associated with the transaction instrument using the request. The method further includes selecting at least one message, based at least in part, on the information associated with the transaction instrument. The at least one message is selected from a messages database. The method further includes providing the at least one message to the transaction instrument.Type: ApplicationFiled: September 4, 2009Publication date: March 10, 2011Applicant: AMERICAN EXPRESS TRAVEL RELATED SERVICES CO., INC.Inventors: Kirk J. Thompson, Hitesh K. Seth
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Publication number: 20100257068Abstract: Embodiments of the present invention provide a method, system, and computer program product for authorizing a financial transaction. A financial institution can identify financial risk associated with the financial transaction based on product details. The product details are sent to the financial institution by a merchant along with the authorization request. The financial institution, then, notifies the merchant regarding authorization of the financial transaction based on the risk assessment. Finally, the merchant fulfills or terminates the financial transaction based on the notification received regarding authorization request.Type: ApplicationFiled: April 1, 2009Publication date: October 7, 2010Applicant: American Express Travel Related Services Co. Inc.Inventors: Chanderpreet Singh Duggal, Kristin R. Hoyne Gomes, Peter Georger Harris, Meghan Mary Paciorek Kroneman
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Publication number: 20090177534Abstract: A computer system and computer program product are provided that enable a supervisor to input performance evaluations for members of the supervisor's group. The supervisor is presented with an electronic evaluation form that includes evaluation items that are answered by the supervisor selecting one of a plurality of options. The evaluation form evaluates parameter, sub-parameters, skill types and skill levels as established during maintenance. Each evaluation item is categorized by at least a parameter, sub-parameter, skill type, or skill level. Answers to the evaluation items inputted by the supervisor for each of the members of the group are used to produce a graphical evaluation result based on the answers inputted by the supervisor. Consolidation of several evaluations, from the same supervisor or from several, can also be done.Type: ApplicationFiled: January 7, 2008Publication date: July 9, 2009Applicant: American Express Travel Related Services Co., Inc.Inventors: AMIT ARORA, Jyoti Rai, Naveen Jain, Vaibhav Sharma, Ruchika Arun, Shino Joseph, Amit Goel
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Publication number: 20090057393Abstract: A system and method for completing a financial transaction using a wireless communication device is provided. A transaction authorization request is sent from the device to an issuer using SMS. An authentication message is sent from the issuer to the device, and a response is sent by a user of the device to confirm the identity of the user. Once the identity of the user is verified, a surrogate account number, in a bar code format, is sent to the mobile communication device to be read by a POS device to complete the financial transaction. A computer program product enabling the systems and methods described is also provided.Type: ApplicationFiled: September 27, 2007Publication date: March 5, 2009Applicant: AMERICAN EXPRESS TRAVEL RELATED SERVICES CO., INC.Inventors: MARK MERKOW, James Petrone
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Patent number: 7480898Abstract: The invention includes an integrated toolset of software development aids for testing of software systems directed toward the production, access, management, and retrieval of stored data by providing a fast and efficient means for a developer to recreate production data within a testing environment. The toolset consists of components which, when combined, provide an interactive on-line system where a developer is provided with access to low volume, high-quality, depersonalized, and targeted data with referential integrity and is suitable for most testing needs.Type: GrantFiled: June 11, 2004Date of Patent: January 20, 2009Assignee: American Express Travel Related Services Co., Inc.Inventors: David J Batten, Derek C. Eastwood, Stuart Q. Wilson
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Publication number: 20080312983Abstract: Methods and systems of managing project risk in a business environment are provided. In the methods, the presence of mitigation solutions is taken into consideration prior to the occurrence of project-associated risks, thus minimizing negative impact when the risks occur. Project risk levels can be dynamically updated, thus allowing a user to capture and review accurate risk levels for multiple interdependent projects at any point in time.Type: ApplicationFiled: June 15, 2007Publication date: December 18, 2008Applicant: American Express Travel Related Services Co., Inc.Inventor: Nagendra CHAKKA
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Publication number: 20080270301Abstract: A method which enables a merchant to obtain payment for a purchase from a customer who uses a mobile communication device to make the purchase, including uploading an application program to the customer's mobile communication device, and receiving a request for payment from a merchant terminal. The request for payment includes an identification code of the customer's mobile communication device and a purchase amount. The method further includes transmitting a purchase message to the customer's mobile communication device, the purchase message including an identification of the merchant, the purchase amount, and a request for purchase confirmation. The method further includes receiving a response to the request for purchase confirmation transmitted from the customer's mobile communication device, and if the response to the request for purchase confirmation is affirmative, transmitting to the merchant terminal information identifying a financial account belonging to the customer.Type: ApplicationFiled: April 27, 2007Publication date: October 30, 2008Applicant: AMERICAN EXPRESS TRAVEL RELATED SERVICES CO., INC.Inventors: Jessica U. Jones, Lee J. Peart, Blayn W. Beenau, Peter D. Saunders, Brian T. Barnes
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Publication number: 20080270302Abstract: A method of operating a mobile phone as a financial transaction instrument is provided. Security features, which can disable the mobile phone so as to prevent account information from being transmitted, incorporate transaction limits and the use of a personal identification number.Type: ApplicationFiled: April 27, 2007Publication date: October 30, 2008Applicant: American Express Travel Related Services Co., Inc.Inventors: Blayn W. BEENAU, Jessica U. JONES, Lee J. PEART, Peter D. SAUDERS
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Publication number: 20080268811Abstract: A method and system of personalizing a mobile phone over a wireless network is provided. The method is fast, reliable, and eliminates the need for an uninterrupted online connection to a host server in order to achieve successful download of user information. With the method and system, a mobile phone can be personalized for various purposes, such as for conducting financial transactions.Type: ApplicationFiled: April 27, 2007Publication date: October 30, 2008Applicant: American Express Travel Related Services Co., Inc.Inventors: Blayn W. Beenau, Jessica U. Jones, Lee J. Peart, Peter D. Saunders
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Patent number: 7431207Abstract: To process a commercial transaction, a merchant receives a card payment request from a customer. The merchant redirects the customer to the card issuer. The authorization computer of the card issuer communicates with the customer and authenticates the identity of the customer as the true cardholder of the card presented for payment. In a first embodiment, the merchant submits an authorization request in response to a card payment request to the authorization computer. The merchant receives an authorization confirmation from the authorization computer upon authentication of the identity of the cardholder. In a second embodiment, the customer receives an authorization confirmation from the authorization computer upon the authentication of the identity of the cardholder. The customer then submits the authorization confirmation to the merchant. The merchant, in turn, confirms the authorization confirmation with the authorization computer.Type: GrantFiled: January 5, 2005Date of Patent: October 7, 2008Assignee: American Express Travel Related Services Co., Inc.Inventors: Trey Neemann, Fred Bishop, Michael Barrett, David Armes
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Publication number: 20080082373Abstract: Method of preparing an itinerary for a customer traveling to a destination. The method includes the steps of providing on the itinerary reservation information identifying the customer's schedule in relation to at least one of an accommodation, means of transport, and event and providing on the itinerary a listing of merchants local to a destination related to the customer's reservation information. The listed merchants are determined based on their relevance to at least one of the customer's past spending habits and the past spending habits of a group of other customers deemed similar to the customer.Type: ApplicationFiled: December 27, 2006Publication date: April 3, 2008Applicant: American Express Travel Related Services Co., Inc.Inventors: Lisa Durocher, Marcella Shinder, Krista Stein, Jennifer Friedman, Jibreel Lockhart, Ajay Singh
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Publication number: 20080077499Abstract: The present invention provides a system for implementing a loyalty program on a network-wide level. The system associates UPC and SKU data on a network level to reward consumers and/or to analyze the data for a variety of business purposes, such as market segmentation analyses and/or analyses relating to consumer spending behaviors or patterns, for example. In accordance with one aspect of the invention, the network may comprise any number of participants, including consumers (such primary and supplementary members of an aggregate consumer account), retailers (and any of their employees), manufacturers, third-party providers, and the like. In accordance with one aspect, the system enables participation by supplementary members who are associated with a primary member and, in this manner, facilitates the tracking of supplementary member purchasing behavior, reward points earning behavior, and reward points redemption behavior.Type: ApplicationFiled: September 28, 2007Publication date: March 27, 2008Applicant: AMERICAN EXPRESS TRAVEL RELATED SERVICES CO., INC.Inventors: Fauziah ARIFF, Theodore Voltmer, Donna Antonucci, Scott Greenhut, John Hayes, Kendall Sneddon, Christine Ciccarone, Jason Ewell, Johnson Lam, Joanne Zaiac, Laura Lang, Seraj Bharwani, Michel Zeisser, Joseph Fernandes, Elizabeth Segel
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Publication number: 20080077498Abstract: The present invention provides a system for implementing a loyalty program on a network-wide level. The system associates UPC and SKU data on a network level to reward consumers and/or to analyze the data for a variety of business purposes, such as market segmentation analyses and/or analyses relating to consumer spending behaviors or patterns, for example. In accordance with one aspect of the invention, the network may comprise any number of participants, including consumers (such primary and supplementary members of an aggregate consumer account), retailers (and any of their employees), manufacturers, third-party providers, and the like. In accordance with one aspect, the system enables participation by supplementary members who are associated with a primary member and, in this manner, facilitates the tracking of supplementary member purchasing behavior, reward points earning behavior, and reward points redemption behavior.Type: ApplicationFiled: September 28, 2007Publication date: March 27, 2008Applicant: AMERICAN EXPRESS TRAVEL RELATED SERVICES CO., INC.Inventors: Fauziah ARIFF, Theodore Voltmer, Donna Antonucci, Scott Greenhut, John Hayes, Kendall Sneddon, Christine Ciccarone, Jason Ewell, Johnson Lam, Joanne Zaiac, Laura Lang, Seraj Bharwani, Michel Zeisser, Joseph Fernandes, Elizabeth Segel
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Patent number: 7342918Abstract: There is provided a platform neutral method and system for retrieving card information in an extensible markup language (XML) format over the internet via a web service comprising the steps of formulating a simple access object protocol (SOAP) request for the selected information at a consumer application, transmitting the SOAP request to the web service over the internet, receiving the SOAP requests at a provider web service, routing the information request for card information to a provider back-end network, processing the information request and retrieving the selected card information and forwarding to the web service application, formatting the retrieved selected card information in an XML format and formulating a SOAP reply, transmitting the SOAP reply to the consumer over the internet, receiving the SOAP reply at a consumer web server application, reading the XML formatted stored value card information, and routing the XML formatted information to a consumer back-end application or end-point access devType: GrantFiled: April 15, 2003Date of Patent: March 11, 2008Assignee: American Express Travel Related Services Co., Inc.Inventors: Sean M. Keenan, Bill Turko, Bob Morgan
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Publication number: 20080021844Abstract: A system, method, and computer program product for optimizing investments proposed by at least one business unit within an organization. First data predicting the performance of a first investment are stored in a database, the first data being calculated using at least one global assumption relating to an organization and actual data describing the performance of at least one other investment. Second data relating to a second investment are retrieved from the database. By comparing at least one metric computed from the first data to at least one metric computed from the second data relating to the second investment, where the metric is at least one of a financial metric and a strategic metric, a decision is made whether to approve the first investment.Type: ApplicationFiled: October 21, 2005Publication date: January 24, 2008Applicant: American Express Travel Related Services Co., Inc.Inventors: Anand K. Sanwal, Arun K. Pandurangi, Amith B. Nirgunarthy, Joanne L. Neidow
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Publication number: 20080021785Abstract: Systems and methods are provided for facilitating an acquisition from a merchant, whereby payment for the acquisition is made at least partially through automated redemption of loyalty points from a loyalty account. In particular, information is received at a loyalty point exchange system from the merchant. The information may include loyalty data indicating that the acquisition was paid for using a transaction card account that is to be reimbursed using loyalty points from the loyalty account. The loyalty account is debited by an amount equal to a currency value of the acquisition and the transaction card account is credited the amount charged for the acquisition. Loyalty points may, alternatively, be used to directly pay for purchases without the steps of charging and crediting a transaction card.Type: ApplicationFiled: September 27, 2007Publication date: January 24, 2008Applicant: AMERICAN EXPRESS TRAVEL RELATED SERVICES CO., INC.Inventors: Matthew Hessburg, Andrew Rappleyea, Sunen Rodriguez, Julie Sanoff, Andrea Silverstein
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Publication number: 20080021784Abstract: Systems and methods are provided for facilitating an acquisition from a merchant, whereby payment for the acquisition is made at least partially through automated redemption of loyalty points from a loyalty account. In particular, information is received at a loyalty point exchange system from the merchant. The information may include loyalty data indicating that the acquisition was paid for using a transaction card account that is to be reimbursed using loyalty points from the loyalty account. The loyalty account is debited by an amount equal to a currency value of the acquisition and the transaction card account is credited the amount charged for the acquisition. Loyalty points may, alternatively, be used to directly pay for purchases without the steps of charging and crediting a transaction card.Type: ApplicationFiled: September 27, 2007Publication date: January 24, 2008Applicant: AMERICAN EXPRESS TRAVEL RELATED SERVICES CO., INC.Inventors: MATTHEW HESSBURG, Andrew Rappleyea, Sunen Rodriguez, Julie Sanoff, Andrea Silverstein
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Publication number: 20070216927Abstract: Software application that interfaces with a main frame operating a job control language so as to overcome the file limit for processing in the job control language, by dividing files or other data sets into batches that are equal to or less than the limit of the job control language. The software application then provides the batches for processing in the job control language individually, so that the file limit is not exceeded for any processing operation.Type: ApplicationFiled: March 20, 2007Publication date: September 20, 2007Applicant: American Express Travel Related Services Co., Inc.Inventor: Dharmendra W. Gudimetla
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Publication number: 20070214079Abstract: Authorization limits on the use of a financial transaction instrument, such as a credit card and the like, may be set by an owner of a financial account corresponding to the financial transaction instrument. The owner provides information identifying the owner, the financial account, and the financial transaction instrument corresponding to the financial account to a computer, and also provides an owner-defined authorization limit on use of the financial transaction instrument to the computer. The authorization limit is stored in a database, which is accessed when there is a request to authorize a purchase to be made with the financial transaction instrument. The owner may communicate with the computer via a Web site, an automated call program, a kiosk, or the like.Type: ApplicationFiled: October 20, 2005Publication date: September 13, 2007Applicant: American Express Travel Related Services Co., Inc., a New York CorporationInventor: Stuart Mears