Patents Assigned to American Express Travel Related Services Company
  • Patent number: 11710140
    Abstract: The systems, methods and computer program products (collectively “system”) described herein relate to customized real time data delivery. The system may be configured to receive, by a performance marketing cluster, first data from a first data source. The system may also receive, by the performance marketing cluster, second data from a second data source. The system may determine, by the marketing cluster, an analysis scheme for the first data and the second data based on the first data source. The system may also determine, by the marketing cluster, at least one of a propensity to act or a recommendation selected from a predefined number of available options for a population based on the analysis scheme and the first data source.
    Type: Grant
    Filed: January 21, 2020
    Date of Patent: July 25, 2023
    Assignee: American Express Travel Related Services Company, Inc.
    Inventors: Lee Chau, Tirthankar Choudhuri, Ajay Choudhary, Vikas Grover, Mohd Arshad Naeem, Subhajit Sanyal, Dawn Thomas, Amit Jagdish Agarwal, Pranav Mehta, Kamal Gupta, Subhra Purkayastha, Prakruthi Prabhakar
  • Patent number: 11710115
    Abstract: A consumer may initiate a transaction using a transaction account. The transaction account issuer may transmit a notification to the consumer that the transaction has been authorized. The consumer may select requestees with whom to split the transaction. The transaction account issuer may transmit notifications to requestees to request payment from the requestees. The transaction account issuer may transfer the payment from a transaction account of the requestee to the consumer's transaction account.
    Type: Grant
    Filed: January 19, 2021
    Date of Patent: July 25, 2023
    Assignee: AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.
    Inventors: Sharad Kumar, John C. Roam, Amit Sahu, Mahi Sethuraman, Sriram Sundararajan
  • Publication number: 20230230096
    Abstract: Systems and methods for motion-enabled transactions are disclosed. The system may allow users to complete transactions with merchants via an air sign input. The system may receive a motion-enabled transaction request comprising an air sign input. The system may determine a stored air sign symbol based on the air sign input. The system may retrieve a merchant identifier, a transaction type, and a transaction cost based on the determined stored air sign symbol. The system may transmit a transaction confirmation comprising the merchant identifier, the transaction type, and the transaction cost. In response to the user confirming the transaction confirmation, the system may authorize and process the transaction.
    Type: Application
    Filed: March 24, 2023
    Publication date: July 20, 2023
    Applicant: American Express Travel Related Services Company, Inc.
    Inventors: Vinoth RAVINDRAN, Mukund Shankar SIMHARAGHU
  • Patent number: 11699166
    Abstract: A blockchain-based multi-merchant loyalty point partnership system may include a blockchain API host that receives a request to create a partnership smart contract for a multi-merchant loyalty point partnership. The request may specify various partnership parameters to include in the partnership smart contract. The blockchain API host may create the partnership smart contract and write the partnership smart contract to a blockchain. One or more qualified merchants may join the partnership smart contract to make the partnership active. In response to a customer completing a plurality of purchases that complete the partnership parameters of the partnership smart contract, the system may issue the customer a purchase reward which may include a loyalty point payout.
    Type: Grant
    Filed: October 23, 2018
    Date of Patent: July 11, 2023
    Assignee: American Express Travel Related Services Company, Inc.
    Inventors: Calvin Chan, Christopher Cracchiolo, Andras Ferenczi, Harish R. Naik, Andrew Martin Baal Thomas
  • Publication number: 20230214846
    Abstract: The system may be configured to perform operations including receiving a transaction history for a consumer having transaction information associated with a plurality of transactions; detecting within the transaction information for each transaction a characteristic, resulting in a plurality of characteristics; calculating a respective value associated with each characteristic, wherein the respective value is at least one of a number or percentage of transactions having the characteristic; assigning a respective weight to each characteristic, producing an assigned respective weight for each characteristic; applying the assigned respective weight to the respective value associated with each characteristic to produce a respective weighted value for each characteristic; combining the respective weighted values of the plurality of characteristics; and/or producing a compliance score in response to the combining the respective weight values.
    Type: Application
    Filed: January 3, 2022
    Publication date: July 6, 2023
    Applicant: AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.
    Inventors: Bobby Chetal, Iwao Fusillo, Tushar Kant Gaur, Nilesh Anil Ghate, Anshul Jain, Vishal Jain, Abhishek Kachhara, Sanjay Madaan, Preetika Madan, Shriram Nalwade, Esha Paul, Harsimaran Singh
  • Publication number: 20230214312
    Abstract: Disclosed herein are system, method, and computer program product embodiments for mapping API dependencies for a journey test. An embodiment operates by receiving, at a graphical user interface (GUI), a test script representing the user journey within an application, wherein the test script specifies a sequence of application programming interfaces (APIs) that have been called as a user journeys through the application. The embodiment generates an API dependency map within the GUI comprising a sequential map of visual objects, illustrating (1) each of the APIs specified in the test script and (2) any dependent API called by each of the APIs. The embodiment executes the test script representing the user journey. The embodiment generates a status corresponding to each of the APIs called when executing the test script. The embodiment causes display of the generated status of an API or dependent API within the GUI selected by the user.
    Type: Application
    Filed: February 17, 2022
    Publication date: July 6, 2023
    Applicant: American Express Travel Related Services Company, Inc.
    Inventors: Jonathan R. TOAL, Joshua J. MOTTER, Praveen SHARMA, Ripan KAPOOR, Marcos Diclei Silva BARROS, Jaspal Singh VIRK, Narsi Reddy KANCHARLA, Parikshith Reddy CHAMAKURA, Kusumakara Rao TANGELLA, Sarath Kumar Reddy KUPPAGIRI
  • Patent number: 11693976
    Abstract: Systems and methods for peer-to-peer secure document exchange are disclosed. The system may allow a document provider to securely transmit a certified document to a document verifier using decentralized storage. The verifier system may generate a session key pair and transmit the session public key to a trusted API provider. The trusted API provider may generate a session nonce. The verifier system may transmit the session nonce to the provider system. The provider system may use the session nonce to retrieve the session public key. The provider system may encrypt a certified document using the session public key and store the encrypted certified document in the decentralized storage. The verifier system may retrieve the encrypted certified document by polling the trusted API provider based on the session nonce. The verifier system may decrypt the encrypted certified document using the session private key.
    Type: Grant
    Filed: December 7, 2020
    Date of Patent: July 4, 2023
    Assignee: American Express Travel Related Services Company, Inc.
    Inventors: Jitendra Singh Dikhit, Alaric M. Eby, Andras L. Ferenczi, Ashish Kumar
  • Patent number: 11687656
    Abstract: Disclosed are various embodiments for using distributed ledgers to assist in securely developing applications. An application component comprising a component file can be received from a validation client. It can then be determined that the application component complies with a security policy. In response to a determination that the application component complies with the security policy, an endorsed application component record can be generated that comprises the component file or a network address at which the component file is obtainable and a signature for the component file generated with an asymmetric key-pair stored in the memory. The endorsed application component record can then be stored in the distributed ledger.
    Type: Grant
    Filed: April 16, 2020
    Date of Patent: June 27, 2023
    Assignee: American Express Travel Related Services Company, Inc.
    Inventors: Hiranmayi Palanki, Upendra Sharadchandra Mardikar
  • Publication number: 20230199074
    Abstract: At least some embodiments are directed to a system that receives a profile values associated from new user profiles of a computer network or system. A machine learning system determines a set of existing profiles that share at least one common profile value with the new user profile. A second machine learning model determines a set of existing user entitlements associated with the set of existing profiles. The new user profile is processed by a natural language processing engine to determine a set of new user entitlements from the set of existing user entitlements. The system provides the new user with access to electronic resources of the computer network. The system tracks the new user computer network or system activities and updates the new user profile based on the set of new user entitlements and the new user activity on the computer network or system.
    Type: Application
    Filed: November 23, 2022
    Publication date: June 22, 2023
    Applicant: American Express Travel Related Services Company, Inc.
    Inventors: Nazish AMIR-SIDDIQI, Jeremy D. SEIDEMAN, Matthew K. MEYER, Jillian SMYTHE, Nishit BANDI, Mark T. HORTON, Thomas J. KATAVIC
  • Publication number: 20230196143
    Abstract: At least some embodiments are directed to a prediction system of software objects. The prediction system predicts a first aspect of a user profile utilizing a categorization machine learning model and a user activity profile, the user profile and the user activity profile are associated with a user. The user activity profile comprises a plurality of values associated with demographics and historical activity data of the user. The prediction system predicts a software object associated with the user profile utilizing an optimization machine learning model, the first aspect of the user profile, and a second aspect of the user profile. The software object is optimized with respect to at least one competitive interest between the user associated with the user profile and an entity associated with the software object. The prediction system outputs the software object to a client computing device of the user.
    Type: Application
    Filed: February 16, 2023
    Publication date: June 22, 2023
    Applicant: American Express Travel Related Services Company, Inc.
    Inventors: Venkatesh Nagarajan, Xiangzhen Kong, Neha Arya, Mansi Sharma
  • Patent number: 11682034
    Abstract: An electronic record related to a first transaction of a user can be received at a point-of-sale device. A user interface with real-time transaction data can be generated and displayed on the user device. An eligibility of the first transaction for a reward program can be determined. A portion of the reward program based on said determined eligibility can be selected and the electronic record of the first transaction can be updated by modifying the real-time transaction data currently displayed within the UI.
    Type: Grant
    Filed: February 26, 2021
    Date of Patent: June 20, 2023
    Assignee: American Express Travel Related Services Company, Inc.
    Inventors: Paayal Desai, Katrina Lane, Peter Likoudis, Stephanie Rainero, Josh Silverman, Phyllis Summers, Peter Tobin
  • Patent number: 11681651
    Abstract: Systems and methods of the present disclosure may read source data corresponding to a source variable and apply a transformation to the source variable to generate an output variable. Accordingly, one such method comprises receiving a request to generate an output variable by applying one or more data transformations to a source variable; before applying an actual data transformation to the source variable, checking a database of prior data transformations that have been applied to source variables to generate existing output variables for a match with the requested one or more data transformations to the source variable; determining that a match exists in the database, wherein the match is associated with an existing output variable; and/or responding to the request by providing the existing output variable associated with the match that exists in the database of prior data transformations.
    Type: Grant
    Filed: November 5, 2021
    Date of Patent: June 20, 2023
    Assignee: American Express Travel Related Services Company, Inc.
    Inventors: Ambika Aggarwal, Ravi Arasan, Sandeep Bose, Debasish Das, Ravi K. Kaushik, Matthew Kent Meyer, Gurusamy Ramasamy, Jeremy D. Seideman
  • Publication number: 20230177270
    Abstract: At least some embodiments are directed to an entity classification system receives informational data associated with an entity. The informational data includes sentences associated with the entity. The entity classification system utilizes a first machine learning model to determine a first contextual meaning among words of a sentence associated with the entity based on a first word embedding technique, and determines at least one category associated with the entity based at least in part on the first contextual meaning. The entity classification system utilizes a second machine learning model to determine a second contextual meaning shared by a set of sentences based on a second embedding technique, and determines a subcategory of the category associated with the entity based at least in part on the second contextual meaning. The entity classification system generates an output including the category and subcategory associated with the entity.
    Type: Application
    Filed: November 8, 2022
    Publication date: June 8, 2023
    Applicant: American Express Travel Related Services Company, Inc.
    Inventors: Prodip HORE, Mrigank PRINCE, Jayatu Sen CHAUDHURY, Prakhar THAPAK, Soham BANERJEE, Shailja PANDEY, Chanderpreet Singh DUGGAL
  • Publication number: 20230177059
    Abstract: At least some embodiments are directed to an entity matching detection system. The entity matching detection system includes a latent similarity identification machine learning model that receives one or more data records and generates a final similarity score indicative of a latent similarity between the one or more data records and a second data record. The entity matching detection system can identify lexical and semantic similarities between attribute values and can analyze and compute similarity scores for direct-linked attribute values and cross-linked attribute values extracted from different data records.
    Type: Application
    Filed: December 12, 2022
    Publication date: June 8, 2023
    Applicant: American Express Travel Related Services Company, Inc.
    Inventors: Arpan SOMANI, Salil Rajeev JOSHI, Shourya ROY
  • Patent number: 11669841
    Abstract: A payment network is operated with a blockchain-based ledger. In one embodiment, a request is prepared to complete a transaction from an account associated with a payer digital wallet for entry on a blockchain. The request includes an amount and a payee identifier associated with a payee digital wallet. The request is sent to the blockchain and approved. A balance of the payer digital wallet and a balance of the payee digital wallet are adjusted in response to approval of the request to complete the transaction by at least writing a portion of data associated with the transaction comprising the amount and the payee identifier to the blockchain. A reputation ledger associated with the account is recorded in the blockchain in association with the transaction. The reputation ledger includes at least one reputation score associated with at least one previous transaction conducted by the account.
    Type: Grant
    Filed: October 12, 2020
    Date of Patent: June 6, 2023
    Assignee: American Express Travel Related Services Company, Inc.
    Inventors: Sastry Durvasula, Andras Ferenczi, Upendra Mardikar, Keshav Narsipur, Vishnuvajhala Subrahmanyam, Sathish B. Muthukrishnan
  • Patent number: 11663501
    Abstract: A system for automated information support processing is disclosed. The system may receive a natural language information support request from a plain text input channel. The system may determine a first user intent based on the information support request. The system may compare the first user intent with a set of support rules. The system may determine a dispositioned outcome based on the set of support rules and the user intent. The system may return the dispositioned outcome.
    Type: Grant
    Filed: November 1, 2018
    Date of Patent: May 30, 2023
    Assignee: American Express Travel Related Services Company, Inc.
    Inventors: Vishal Khare, Tanisha Kukreja, Bhargavi Nuvvula, Madhusudan Pemmaraju, Satyaki Sanyal, Kunal Upadhay
  • Patent number: 11657076
    Abstract: At least some embodiments are directed to a system to compute uniform structured summarization of customer chats. In at least some embodiments, the system may operate a processor and receive a corpus of chats between customers and customer service representatives of an enterprise. Grouping the corpus of chats into subgroup task types and then extracting chat keywords and chat related words for each subgroup task type. Generating an expandable template data structures for each subgroup task type. Processing at least one chat to extract chat utterances and chat snippets ranking the chat utterances and chat snippets. Populating the expandable template data structure based on rankings to generate a chat summary data structure.
    Type: Grant
    Filed: March 18, 2021
    Date of Patent: May 23, 2023
    Assignee: American Express Travel Related Services Company, INC.
    Inventors: Priya Radhakrishnan, Shourya Roy
  • Patent number: 11657380
    Abstract: A consumer may initiate a transaction using a transaction account. The transaction account issuer may transmit a notification to the consumer that the transaction has been authorized. The consumer may select requestees with whom to split the transaction. The transaction account issuer may transmit instructions via APIs to peer-to-peer payment systems to request payment from the requestees. The peer-to-peer payment systems may transfer the payment to the transaction account issuer, and the transaction account issuer may apply to payment to the consumer's transaction account.
    Type: Grant
    Filed: May 5, 2020
    Date of Patent: May 23, 2023
    Assignee: American Express Travel Related Services Company, Inc.
    Inventors: Faraz Babar, Sylvain Boucard, Lavanya Venkatanarayanan, Lisa Yokoyama
  • Patent number: 11651370
    Abstract: Systems and methods are described related to using flexible circuitry in a payment accessory. In one embodiment, a payment device comprises a computing device and a memory. The computing device is configured to store a first biometric identifier for a first user and a second biometric identifier for a second user. The first biometric identifier is associated with a first transaction account and the second biometric identifier is associated with a second transaction account. A scanned biometric identifier of the first user is received. The first user is authenticated by matching the scanned biometric identifier to the first biometric identifier. The transponder is activated in response to matching the scanned biometric identifier to the first biometric identifier. The first transaction account is transmitted to a point of sale (POS) device for processing the payment transaction based on the first biometric identifier being linked with the first transaction account.
    Type: Grant
    Filed: December 7, 2021
    Date of Patent: May 16, 2023
    Assignee: American Express Travel Related Services Company, Inc.
    Inventors: Dilip Lachman Aidasani, Kate T. King, Estelle Karine Rachel Mangeney, Charles Newman, Stuart Rolinson, Richard Grant Waters
  • Patent number: 11651368
    Abstract: Systems and methods for automated linkage of enriched transaction data to a record of charge are provided. Electronic enriched transaction data, such as receipt information, provided by merchants, merchant aggregators, or third parties may be automatically associated with the corresponding transaction, and transmitted after the sale, or after authorization of the transaction, without user intervention. The enriched transaction data may be automatically associated with the record of charge at the acquirer or issuer end. Transaction account holders are able to view and/or download the electronic enriched transaction data with the record of charge, without the need for manually initiating emailing or attaching or the electronic enriched transaction data.
    Type: Grant
    Filed: November 14, 2016
    Date of Patent: May 16, 2023
    Assignee: American Express Travel Related Services Company, Inc.
    Inventors: Prasanth Kcl, Jordan Meyerowitz, Rajeev Thomas