Patents Assigned to American Express Travel Related Services
  • Patent number: 10673982
    Abstract: A gateway may allow for a cloud-based application to connect to a hierarchical type database. The gateway may identify a connection route between a cloud instance and the hierarchical type database. The gateway may translate a SQL call from the cloud-based application to a DL/I call to access data on the hierarchical type database.
    Type: Grant
    Filed: June 6, 2018
    Date of Patent: June 2, 2020
    Assignee: AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.
    Inventors: Juan Acosta, Horacio Alejandro Delgado, Tapan K. Ganguly, Vishal Jha, Alan Daniel Schwartz, Zelisha Siclait, Mathew Varghese, Aditya Yallaturu
  • Patent number: 10664883
    Abstract: The system may be configured to determine, via a verification and monitoring module, identity information for a user in a channel. The system may monitor activity information in the channel. The activity information may be analyzed to determine that the activity information corresponds to an activity associated with the user. The system may also analyze the activity information to determine that the activity information is associated with an item in the channel. The system may identify the item. The system may also initiate, via a transaction processing system, a transaction for the item in response to the analyzing the activity information.
    Type: Grant
    Filed: February 8, 2016
    Date of Patent: May 26, 2020
    Assignee: American Express Travel Related Services Company, Inc.
    Inventors: Faraz Babar, Sathish B. Muthukrishnan
  • Patent number: 10659560
    Abstract: In various embodiments, the systems, methods and computer-readable mediums (collectively “system”) discussed herein may be configured to enable a single mobile application to receive dynamically customized content. The criteria and/or preferences that influence the dynamically customized content may be defined by a user and/or may be automatically detected by a user device. The criteria and/or preferences may be associated with the mobile application and/or a mobile device operating the mobile application. The criteria and/or preferences may be provided as part of a request for content to a content distribution system.
    Type: Grant
    Filed: January 16, 2019
    Date of Patent: May 19, 2020
    Assignee: AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.
    Inventors: Hans-Jurgen Greiner, Edward Louis Morabito, Jr., Mallikarj U. Hiremath, Mukund Shankar Simha Raghu, Owais Mohaideen, Sathyakumar Rajaraman, Subir Sud, Vasif Mehmood Pasha, Kevin H. Ringger
  • Publication number: 20200151038
    Abstract: Systems and methods for the automated building and configuration of integration services are disclosed. The system may store and maintain various integration pattern templates comprising preprogrammed integration services (e.g., web services, APIs, etc.) needing defined operation details to be functional. The system may receive a specification file and a service specific parameter, parse the specification file and the service specific parameter to determine an operation detail, and extract the operation detail from the specification file and the service specific parameter. The system may input the operation detail into the integration pattern template to generate a service configuration file. The service configuration file may be deployed in a service integration platform.
    Type: Application
    Filed: November 13, 2018
    Publication date: May 14, 2020
    Applicant: American Express Travel Related Services Company, Inc.
    Inventors: KRISHNA K. LINGAMNENI, Nagarajan Deivasigamani
  • Patent number: 10652171
    Abstract: A multi-profile chat system may receive a chat request comprising a user identifier and chat data. The system may process the chat data to determine a chat profile request, a request topic, and/or a request sentiment. The system may retrieve a user profile and/or a user chat record based on the user identifier. The system may determine a chat profile based on the chat profile request, the request topic, the request sentiment, the user profile, and/or the user chat record. The system may generate a chat response based on the chat request and the chat profile.
    Type: Grant
    Filed: March 1, 2018
    Date of Patent: May 12, 2020
    Assignee: AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.
    Inventors: Sibish Basheer, John Bruno
  • Publication number: 20200143262
    Abstract: A system for automated information support processing is disclosed. The system may receive a natural language information support request from a plain text input channel. The system may determine a first user intent based on the information support request. The system may compare the first user intent with a set of support rules. The system may determine a dispositioned outcome based on the set of support rules and the user intent. The system may return the dispositioned outcome.
    Type: Application
    Filed: November 1, 2018
    Publication date: May 7, 2020
    Applicant: AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.
    Inventors: VISHAL KHARE, TANISHA KUKREJA, BHARGAVI NUVVULA, MADHUSUDAN PEMMARAJU, SATYAKI SANYAL, KUNAL UPADHAY
  • Patent number: 10643244
    Abstract: The present disclosure identifies and/or delivers tailored content based upon a service dialog. For example, the systems may receive a request for tailored content, facilitate a service dialog to obtain information related to the request, and communicate a plurality of tailored content based upon the information related to the request. Further, the systems may identify tailored content based upon a consumer profile, communicate the tailored content to a web client, and/or receive a selection of the tailored content. Further still, the systems may modify a magazine (e.g., content that is presented electronically) based upon tailored content.
    Type: Grant
    Filed: November 16, 2017
    Date of Patent: May 5, 2020
    Assignee: American Express Travel Related Services Company, Inc.
    Inventor: Troy P. Williams
  • Patent number: 10642967
    Abstract: A single sign-on system using blockchain is disclosed. The single sign-on system may interconnect various organization systems over a peer-to-peer network, with each organization system having a blockchain node and an application programming interface (API). The blockchain node invokes and uses a smart contract to write registration credentials to the blockchain during a registration process. During a login process, the blockchain node invokes the smart contract to determine whether login credentials match stored login credentials in the blockchain. In response to matching login credentials, the API may generate a single sign-on token that can be used by a user device to access one or more organization systems connected over the network.
    Type: Grant
    Filed: November 28, 2017
    Date of Patent: May 5, 2020
    Assignee: AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.
    Inventors: Balaji Balaraman, Andras L. Ferenczi, Dallas L. Gale, Nilesh Yashavant Jadhav, Harish R. Naik
  • Patent number: 10643277
    Abstract: A system may detect an outstanding account of a borrower having an outstanding amount. The system may also display a loan-request interface associated with the outstanding account with the loan-request interface activated in response to the outstanding amount being within the dynamically calculated loan capacity. The system may receive an input via the loan-request interface to request a loan based on the outstanding amount. A request for the loan may be transmitted in response to the input.
    Type: Grant
    Filed: March 16, 2016
    Date of Patent: May 5, 2020
    Assignee: American Express Travel Related Services Company, Inc.
    Inventors: Cecile Berta, Mehdi Esmail, Manish Gupta, Malerie Luciano, Houman Motaharian, Art Ricciardi, Aparna Sarin, Brett Sussman, Fernando Valdes
  • Publication number: 20200136843
    Abstract: A balancing and control (B&C) system for API transactions is disclosed. The system may write a request confirmation and a request acknowledgement to a blockchain in response to an API request being transmitted from a consumer system to a provider system, with the request confirmation and the request acknowledgement each comprising a request hash of the API request. The system may also write a response confirmation and a response acknowledgement to the blockchain in response to an API response being transmitted from the provider system to the consumer system, with the response confirmation and the response acknowledgement each comprising a response hash of the API response. The blockchain may execute a smart contract to compare the request hashes from the request confirmation and the request acknowledgement and the response hashes from the response confirmation and the response acknowledgement to identify one or more out-of-balance events.
    Type: Application
    Filed: October 1, 2019
    Publication date: April 30, 2020
    Applicant: AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.
    Inventors: Shyamala Chalakudi, Ming Yin
  • Patent number: 10628806
    Abstract: Systems and methods of improving the operation of a test data provisioning network and test data provisioning network devices is disclosed. A data hub layer comprising an interstitial logic boundary at a periphery of a consumption environment and configured to interact with a production environment whereby test data may be provisioned without direct access by a user to the production environment. In this manner, the efficiency and resiliency of the production environment may be enhanced and the test data may be improved, so that the network more properly functions according to approved parameters.
    Type: Grant
    Filed: December 16, 2015
    Date of Patent: April 21, 2020
    Assignee: AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC
    Inventors: Lee A. Barnett, Satish K. Jayaraman
  • Publication number: 20200118110
    Abstract: Systems and methods for secure mobile checkouts are disclosed. The system may include a secure mobile checkout device configured to scan products available in a merchant store. The device may scan the product to determine a product identifier. The device may transmit the scanned product data to a checkout application to retrieve product data corresponding to the product identifier. In device may initiate a transaction with a payment network to purchase the product, based on the product data provided by the checkout application. The payment network may process the transaction, and may authorize the purchase with the merchant.
    Type: Application
    Filed: October 16, 2018
    Publication date: April 16, 2020
    Applicant: American Express Travel Related Services Company, Inc.
    Inventors: ADAM FORREST COVERSTONE, AUGUST JOHN HORVATH, SAI PRAJNAY MITTA, JYOTHI MOHAN, VEERABABU MOTAMARRI, SUBHANI PATTHAN, MARKO RODRIGUEZ, JARED HALE TRINKLER, YAN YANG
  • Publication number: 20200118113
    Abstract: A system for system for dynamic card identifier based transactions is disclosed. The system may receive a transaction authentication request. The system may generate a first dynamic card identifier (DCID) in response to the transaction authentication request. The system may authenticate a transaction based on the first DCID. The system may execute the transaction in response to the authenticating. In various embodiments, the system may generate a second DCID in response to executing the transaction.
    Type: Application
    Filed: October 9, 2019
    Publication date: April 16, 2020
    Applicant: AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.
    Inventors: Bob Rosseau, Paul D. Fabara
  • Publication number: 20200104855
    Abstract: A system, method and computer program product for granting access and/or an authorization are disclosed. For instance, a computer-implemented method may include receiving a first sequence of plurality of biometric data elements. The sequence of plurality of biometric data elements may comprise a biometric passphrase. The method may include registering the biometric passphrase to a known user and/or a transaction account. The method may include receiving a transaction request comprising a second sequence of plurality of biometric data elements. The method may include comparing the second sequence of plurality of biometric data elements to the biometric passphrase to resulting in a confidence factor of the comparison. The comparison may include comparing the sequencing of the second sequence of plurality of biometric data elements and the characteristics of each biometric data element of the second sequence of plurality of biometric data elements to the biometric passphrase.
    Type: Application
    Filed: September 30, 2019
    Publication date: April 2, 2020
    Applicant: American Express Travel Related Services Company, Inc.
    Inventor: John Bruno
  • Publication number: 20200104587
    Abstract: A system provides an end-to-end solution for invoice processing which includes reading invoices (both pdfs and images), extracting key relevant information from the face of invoices, organizing the relevant information in a structured template as a key-value pair, and comparing invoices based on the similarities between different invoice fields to identify potential duplicate invoices.
    Type: Application
    Filed: November 9, 2018
    Publication date: April 2, 2020
    Applicant: AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.
    Inventors: LOKESH BHATNAGAR, HIMANSHU SHARAD BHATT, MANOJ BHOKARDOLE, GABRIELLA P. FITZGERALD, VINIT JAIN, CHETAN LOHANI, SHACHINDRA PANDEY, GUNJAN PANWAR, SHOURYA ROY, DI XU
  • Patent number: 10607125
    Abstract: A transaction card includes a card body that may comprise a ceramic material, the card body including a primary surface and a secondary surface, a laser marked feature disposed on the card body and a laser etched feature disposed on the card body. A method of making a transaction card may comprise forming a ceramic material slurry comprising a ceramic material and a binder, forming a green body from the ceramic material slurry, firing the green body at a firing temperature to create a fired ceramic body, grinding the fired ceramic body into a card body, and polishing a primary surface of the card body.
    Type: Grant
    Filed: March 15, 2016
    Date of Patent: March 31, 2020
    Assignee: AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.
    Inventors: Troy Patrick Williams, Peter Bates
  • Patent number: 10607196
    Abstract: A method includes receiving a message comprising a user identification code via a social media messaging channel. In addition, the method includes receiving geo-location information of the device transmitting the message. The method also includes verifying the user identification code by confirming that the geo-location information complies with stored expected geo-location information. The method also includes accessing data associated with a transaction account linked to the user identification code based on the content of the message. The method further includes transmitting a reply to the received message on the social media messaging channel.
    Type: Grant
    Filed: January 19, 2017
    Date of Patent: March 31, 2020
    Assignee: AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.
    Inventors: Anant Athale, Srinivas Dasari
  • Publication number: 20200097964
    Abstract: Systems and methods for validating partner files using local partner entity system resources are disclosed. The partner files may comprise profile files, daily files, or cycle files. The partner files may be validated locally on a partner entity system by invoking a validation engine. The validation engine may be configured to perform format validations and data validations on the partner files, and/or on individual data elements of each partner file. In response to determining a validation error in either the format validation or the data validation, the validation engine may generate a validation report comprising data regarding the validation error.
    Type: Application
    Filed: September 25, 2018
    Publication date: March 26, 2020
    Applicant: American Express Travel Related Services Company, Inc.
    Inventors: PUNIT KUMAR MITTAL, JOANNE L. SCHROEDL, ANNE K. SCOTFORD
  • Publication number: 20200099723
    Abstract: A secure mobile financial transaction is provided by receiving, over a communication network, a list of protection mechanisms available for implementation by an external terminal. Security-related data is received from one or more sensors and an attack signature is computed based on the security-related data. An appropriate security policy is selected from multiple security policies stored in a database based on the list of protection mechanisms and the attack signature. A secure communication session is established between the external terminal and an internal network component according to the selected security policy. A data message associated with a mobile financial transaction is communicated over the communication network during the communication session.
    Type: Application
    Filed: September 27, 2019
    Publication date: March 26, 2020
    Applicant: American Express Travel Related Services Company, Inc.
    Inventor: SAMUEL A. BAILEY, JR.
  • Publication number: 20200097965
    Abstract: Systems and methods for voice-enabled transactions are disclosed. A merchant system may generate a transaction request comprising a transaction amount and a merchant identifier. The merchant system may invoke an audio signal generator to generate an audio transaction signal comprising the transaction request data. A voice assistant may play the audio transaction signal. The user initiating the transaction may use a mobile device to detect and ingest the audio transaction signal. In response to detecting and ingesting the audio transaction signal, the mobile device may interact with a payment network to authorize, process, and complete the transaction request. The payment network may transmit a transaction approval to the merchant system.
    Type: Application
    Filed: September 25, 2018
    Publication date: March 26, 2020
    Applicant: American Express Travel Related Services Company, Inc.
    Inventors: Matthew Joseph Castoro, Andrew Lei