Abstract: A mail capture and routing system for digitally capturing information from physical mail items, using such information for routing the captured mail to an appropriate addressee and integrating such information into existing messaging and/or document management systems. The methods include digitally scanning an image of the mail item, and reading text from the scanned image to create metadata content. A digital mail file comprising the scanned image and the metadata content is created, and the data in the metadata content is used to perform an action on the digital mail file, the action including forwarding the digital mail file via email to an addressee identified in the metadata content. The addressee can be identified by checking additional information associated with the addressee in memory of the computer system. The system and methods include machine learning algorithms so the accuracy of the addressee identification can be checked and improved over time, and can add additional layers of actions.