Patents Assigned to Argela-USA
  • Patent number: 8478317
    Abstract: A Femtocell Access Point (FAP) is used to provision a ticket number service. Customers approach the FAP and are given a ticket number indicating their place in the queue through an SMS message. Follow up SMS messages are sent updating the customer of their current position in line, as well as when it is their turn. Statistics may be generated from information gathered at the FAP and sent to an external client module.
    Type: Grant
    Filed: September 6, 2012
    Date of Patent: July 2, 2013
    Assignee: Argela-USA
    Inventors: Mustafa Ergen, Tushar Shah, Rafi Assilian, Singaraselvan Singaravelan, Oguz Oktay
  • Publication number: 20120329492
    Abstract: A Femtocell Access Point (FAP) is used to provision a ticket number service. Customers approach the FAP and are given a ticket number indicating their place in the queue through an SMS message. Follow up SMS messages are sent updating the customer of their current position in line, as well as when it is their turn. Statistics may be generated from information gathered at the FAP and sent to an external client module.
    Type: Application
    Filed: September 6, 2012
    Publication date: December 27, 2012
    Applicant: ARGELA-USA
    Inventors: Mustafa Ergen, Tushar Shah, Rafi Assilian, Singaraselvan Singaravelan, Oguz Oktay
  • Patent number: 8275400
    Abstract: A Femtocell Access Point (FAP) is used to provision a ticket number service. Customers approach the FAP and are given a ticket number indicating their place in the queue through an SMS message. Follow up SMS messages are sent updating the customer of their current position in line, as well as when it is their turn. Statistics may be generated from information gathered at the FAP and sent to an external client module.
    Type: Grant
    Filed: June 14, 2010
    Date of Patent: September 25, 2012
    Assignee: Argela-USA
    Inventors: Mustafa Ergen, Tushar Shah, Rafi Assilian, Singaraselvan Singaravelan, Oguz Oktay
  • Publication number: 20110069702
    Abstract: A method is provided for a Voice over IP (VoIP) Operator to enable another entity, the call branding company, to offer a phone service of its own brand using that VoIP service company's physical service infrastructure which includes, for example, the VoIP client application, the VoIP network elements, and provisioning, billing and ordering systems, the method including the steps of receiving an incoming VoIP call over a network from a caller's VoIP client, matching one or more parameters of the incoming call against one or more call branding activation triggers; and, in the event of a match, applying call branding to the VoIP call as specified by a call branding configuration profile associated with the matched call branding activation trigger.
    Type: Application
    Filed: September 22, 2010
    Publication date: March 24, 2011
    Applicant: ARGELA-USA
    Inventors: Oguz Oktay, Melissa Johnson
  • Publication number: 20100317380
    Abstract: A Femtocell Access Point (FAP) is used to provision a ticket number service. Customers approach the FAP and are given a ticket number indicating their place in the queue through an SMS message. Follow up SMS messages are sent updating the customer of their current position in line, as well as when it is their turn. Statistics may be generated from information gathered at the FAP and sent to an external client module.
    Type: Application
    Filed: June 14, 2010
    Publication date: December 16, 2010
    Applicant: ARGELA-USA
    Inventors: MUSTAFA ERGEN, Tushar Shah, Rafi Assilian, Singaraselvan Singaravelan, Oguz Oktay