Abstract: A Femtocell Access Point (FAP) is used to provision a ticket number service. Customers approach the FAP and are given a ticket number indicating their place in the queue through an SMS message. Follow up SMS messages are sent updating the customer of their current position in line, as well as when it is their turn. Statistics may be generated from information gathered at the FAP and sent to an external client module.
Type:
Grant
Filed:
September 6, 2012
Date of Patent:
July 2, 2013
Assignee:
Argela-USA
Inventors:
Mustafa Ergen, Tushar Shah, Rafi Assilian, Singaraselvan Singaravelan, Oguz Oktay
Abstract: A Femtocell Access Point (FAP) is used to provision a ticket number service. Customers approach the FAP and are given a ticket number indicating their place in the queue through an SMS message. Follow up SMS messages are sent updating the customer of their current position in line, as well as when it is their turn. Statistics may be generated from information gathered at the FAP and sent to an external client module.
Type:
Application
Filed:
September 6, 2012
Publication date:
December 27, 2012
Applicant:
ARGELA-USA
Inventors:
Mustafa Ergen, Tushar Shah, Rafi Assilian, Singaraselvan Singaravelan, Oguz Oktay
Abstract: A Femtocell Access Point (FAP) is used to provision a ticket number service. Customers approach the FAP and are given a ticket number indicating their place in the queue through an SMS message. Follow up SMS messages are sent updating the customer of their current position in line, as well as when it is their turn. Statistics may be generated from information gathered at the FAP and sent to an external client module.
Type:
Grant
Filed:
June 14, 2010
Date of Patent:
September 25, 2012
Assignee:
Argela-USA
Inventors:
Mustafa Ergen, Tushar Shah, Rafi Assilian, Singaraselvan Singaravelan, Oguz Oktay
Abstract: A method is provided for a Voice over IP (VoIP) Operator to enable another entity, the call branding company, to offer a phone service of its own brand using that VoIP service company's physical service infrastructure which includes, for example, the VoIP client application, the VoIP network elements, and provisioning, billing and ordering systems, the method including the steps of receiving an incoming VoIP call over a network from a caller's VoIP client, matching one or more parameters of the incoming call against one or more call branding activation triggers; and, in the event of a match, applying call branding to the VoIP call as specified by a call branding configuration profile associated with the matched call branding activation trigger.
Abstract: A Femtocell Access Point (FAP) is used to provision a ticket number service. Customers approach the FAP and are given a ticket number indicating their place in the queue through an SMS message. Follow up SMS messages are sent updating the customer of their current position in line, as well as when it is their turn. Statistics may be generated from information gathered at the FAP and sent to an external client module.
Type:
Application
Filed:
June 14, 2010
Publication date:
December 16, 2010
Applicant:
ARGELA-USA
Inventors:
MUSTAFA ERGEN, Tushar Shah, Rafi Assilian, Singaraselvan Singaravelan, Oguz Oktay