Abstract: The present invention allows a CEC system to automatedly, and without human intervention, identify interactions that are likely in need of supervisor intervention. The system reviews all incoming and outgoing interactions for analysis by a metadata analytics service (MAS) software module. The MAS analyzes the interactions to generate interaction metadata, which is used by an interaction analysis engine (IAE) to score the quality of the interaction. If the quality of the interaction is not sufficient, the system marks the interaction as being a problem interaction and notifies a supervisor of the interaction. This ensures the intelligent and dynamic determination of interactions that require additional assistance and assures notification to a supervisor.

Abstract: Systems and methods here may be configured for cooling and examining materials. In some example embodiments, the system may include a main thermoconductive body with indentations on the top surface, a bottom surface having legs structures along the edge, wherein the bottom surface and the plurality of leg structures form a partially enclosed bottom chamber, and a center channel connecting the top surface and the bottom chamber.

Abstract: A hybrid actuation device that includes a first plate coupled to a second plate, a shape memory alloy wire coupled to the first plate, and an artificial muscle positioned between the first plate and the second plate. The artificial muscle includes a housing having an electrode region and an expandable fluid region, a first electrode and a second electrode each disposed in the electrode region of the housing and a dielectric fluid disposed within the housing. The expandable fluid region of the housing is positioned apart from a perimeter of the first plate and the second plate.

Abstract: An electronic table game (“ETG”) system in which a sequence of cards dealt by a common dealer is used to generate a real-time data stream of card identities communicated to a plurality of different player terminals, thereby allowing the different player terminals to provide different games utilizing the same card identities.

Abstract: The present invention allows for the capture and sentiment analysis of text the customer inputs into a chat, but never actually sends to the customer service representative (ghost text). The system captures this ghost text with a ghost capture system (GCS) software module. The GCS module analyzes the ghost text to generate metadata. The ghost text and metadata are used by a sentiment analysis engine to apply appropriate sentiment to the ghost text. The sentiment and ghost text are routed to a customer service representative (CSR). This provides the customer service agent with additional detail and information about a customer's emotions during a text chat conversation, allowing the CSR to determine a court of interaction not only based on the customer's response, but also based on the ghost text and the sentiment from the ghost text.

Abstract: Systems and methods to simulate joining operations are disclosed. An example method to generate customized training workpieces for simulation based on physical real parts includes: analyzing a three-dimensional model of a physical part to determine a number of visual markers as needed and a placement of the visual markers on the physical part, the number and the placement of the visual markers being based on the geometry of the physical part; and generating physical markers representative of the determined visual markers for attachment to the physical part based on the determined placement of the visual markers.

Abstract: A vehicle door assembly includes a door structure, an interior latch handle a panel and an interference member. The interior latch handle is installed to an inboard area of an inner door panel of the door structure. The interior latch handle has a housing and a release lever supported to the housing for pivotal movement. The panel is fixed to the inner door panel. The interference member is fixed to the panel and extends toward the release lever. With the door structure in a non-deformed state the interference member is spaced apart from the release lever. With the door structure in a deformed state in response to an impact event proximate a central area of the door structure, the panel can deformed and moves the interference member toward one end of the release lever preventing movement of the release lever to an door opening orientation.

Abstract: A multifunctional rear camera system includes a rear camera and a processor. Responsive to processing of captured image data, the processor generates respective outputs for (i) a rear backup assist function, (ii) a mirror dimming control for at least an electro-optic interior rearview mirror assembly of the vehicle and (iii) ambient light detection. The processor processes a mirror zone of captured image data for mirror dimming control and processes upper corner regions of captured image data for ambient light detection. The processor processes at least lower regions of captured image data for the rear backup assist function. The generated output for the mirror dimming control is provided to the electro-optic interior rearview mirror assembly to control dimming of the electro-optic reflective element. The generated output for the rear backup assist function provides (i) object detection and/or (ii) video display of video images derived from captured image data.

Abstract: An electric motor communication system for use with a fluid moving system and using at least one wireless sensor network is provided. The electric motor communication system includes an electric motor that includes a motor management device configured to transmit and receive input signals via the wireless sensor network, and a processing device coupled to said motor management device and configured to control said electric motor based at least in part on input signals received at said motor management device. The electric motor communication system also includes at least one external device configured to collect data and to transmit said input signals, via the wireless sensor network, to said electric motor.

Abstract: The present invention provides lift pin strategies with a reduced risk of causing contamination due to the up and down actuation of lift pins. The present invention provides a lift pin system that uses electromagnetic actuation strategies in order to raise and lower lift pins. The electromagnetic forces act remotely on the lift pins so that direct contact or coupling of the lift pins to actuation components is not required. This avoids contamination that otherwise would be associated with friction and associated lubricants used for mechanical actuation strategies.

Abstract: A modular seat apparatus includes a base cushion and a back cushion that includes a plurality of segments defining a longitudinal length of the back cushion. The back cushion is pivotably coupled to the base cushion such that the back cushion is oriented at an angle relative to the base cushion. The plurality of segments is configured to translate in response to the back cushion pivoting relative to the base cushion such that the longitudinal length of the back cushion decreases as the angle increases and the longitudinal length of the back cushion increases as the angle decreases.

Abstract: Methods and systems for managing information about fuel stations. A system includes an imaging system and a profile management system. The imaging system is used for generating imaging data for a fuel station onboard a vehicle. The profile management system receives the imaging data. The profile management system identifies selected information for the fuel station based on the imaging data received. The selected information includes an identification of the fuel station, pricing information, and at least one of fuel inventory information, or business hours information for the fuel station. The profile management system updates a profile for the fuel station based on the selected information. The profile management system sends at least a portion of the profile for the fuel station to a target system.

Abstract: Carbon fiber reinforced metal matrix composite gears include a planar carbon fiber structure fully encapsulated within a metal matrix formed of sintered metal nanoparticles. The metal nanoparticles can be composed of a metal having a high sintering temperature that would ordinarily destroy the carbon fiber. Novel techniques for making small uniform nanoparticles for sintering lowers the sintering temperature to a level that can accommodate carbon fiber. The composite gears possess high strength to weight ratio.

Abstract: A vehicle center console assembly includes a vehicle body structure and a center console assembly. The vehicle body structure includes a passenger compartment floor with a front seat assembly installed to the floor and a pair of second row seats installed to the floor rearward of the front seat assembly. The center console assembly is releasably attached to the floor between the pair of second row seats. The center console has a manually operated latch mechanism operable between a locked orientation in which the center console is fixedly attached to the floor in an installed orientation and a release orientation in which the center console is released from attachment to the floor and is movable away from the installed orientation and out of the vehicle.

Abstract: An electronic parking brake control system and method for controlling a parking brake of a vehicle. The system includes an electronic parking brake variable switch configured to produce an application signal based on an amount or an amount of time the switch is pulled upward or pushed downward. The system also includes an indicator configured to indicate an amount of application of the parking brake based on the application signal. The system also includes an electronic brake unit coupled to the electronic parking brake variable switch. The electronic brake unit is configured to receive the application signal, and transmit a rear brake signal to a plurality of rear brake actuators to apply a plurality of rear brakes based on the application signal when a speed of the vehicle is below a threshold speed or the vehicle is in a low gear.

Abstract: Catalyst material composed of a sodium incorporated cerium-zirconium based mixed oxide catalyst material, such as Ce—Zr/Al2O3, for oxygen storage capacity applications. The sodium incorporated cerium-zirconium based mixed oxide catalyst material is synthesized by co-precipitation techniques using sodium carbonate as the precipitating agent and exhibits a high oxygen storage capacity.

Abstract: Disclosed is a tolerance compensator for joining materials that are spaced apart from one another. The tolerance compensator includes a base, a compensation member, a first flange portion, a first tree fastener, a second flange portion, and a second tree fastener. The compensation member is slidably engaged with the base and disposed at least partially within a cavity defined by the base. The first flange portion and the second flange portion are coupled to the base and extend radially outwardly from the base. The first tree fastener extends away from the first flange portion. The second tree fastener extends away from the second flange portion. Each of the first tree fastener and the second tree fastener include a body and a plurality of ribs extending outwardly therefrom.

Abstract: Methods, systems, and apparatus for a threat detection system. The threat detection system includes a threat forensics platform. The threat forensics platform includes a memory. The memory is configured to store a baseline model of controller area network (CAN) data. The threat forensics platform includes a processor coupled to the memory. The processor is configured to obtain CAN data including multiple messages. The processor is configured to compare the CAN data including the multiple messages with the baseline model. The processor is configured to determine a threat score for the CAN data based on the comparison and determine that there is a threat within the CAN data based on the threat score. The processor is configured to provide an indication that there is the threat to a driver of a vehicle or to a service provider.

Abstract: Seismic data may provide valuable information with regard to the description such as the location and/or change of hydrocarbon deposits within a subsurface region of the Earth. The present disclosure generally discusses techniques that may be used by a computing system to interpolate or deblend data utilizing a projection on convex sets (POCS) interpolation algorithm. The utilized POCS interpolation algorithm operates in parallel for frequency of a set of frequencies of a seismic frequency spectrum.

Abstract: A communications cable is provided that includes a pair of twisted pair of wires, each coated with a fluoropolymer insulator. The twisted pair of wires is configured to carry a differential signal, such as a differential data signal and/or a differential power signal. The fluoropolymers are highly effective insulators and significantly reduce both the effects of internal and external electromagnetic interference while maintaining low cable attenuation (Insertion Loss), even when operating within a temperature range of ?40° C. to 150° C.