Abstract: A system, method, and apparatus for facilitating a self-organizing workforce of one or more workers through payment and recognition incentives, a set of configurable operating rules, and a set of credentials to represent the reputations and organizational capital of individual workers. The system includes a worksite having one or more configurable worksite rules where the one or more workers may work on an idea. Work includes posting to a discussion about the idea, voting on the idea, and recommending an outcome for the idea. Worker credentials for each worker are updated based on a worker's work on the idea within the worksite.
Type:
Grant
Filed:
August 30, 2001
Date of Patent:
October 4, 2005
Assignee:
AskMe Corporation
Inventors:
Daniel F. Williams, Lawrence L. Ostema, Matthew N. Jensen
Abstract: An enhanced knowledge management system (“KMS”) is provided. The enhanced KMS provides a customizable, person-to-person, knowledge sharing portal that manages concurrent one-on-one conversations between requesters and expert resources. Through the knowledge sharing portal, the KMS provides the automatic capture, organization, and reuse of tacit knowledge, as well as integration with existing systems that manage already documented (explicit) knowledge. Example embodiments provide a Conversation Manager, which manages communication in the form of conversations (question and answer sequences) between users (requesters) and experts (expert resources), and allows system administrators to customize the system. Conversations are organized by subject matter categories and experts are ranked preferably by the system and by users, thereby increasing the likelihood of the KMS providing answers to users' questions.
Type:
Grant
Filed:
June 29, 2001
Date of Patent:
May 31, 2005
Assignee:
AskMe Corporation
Inventors:
Digvijay S. Chauhan, Ramesh Parameswaran, Stephen D. Eisner, Anthony B. Small
Abstract: An enhanced knowledge management system (“KMS”) is provided. The enhanced KMS provides a customizable, person-to-person, knowledge sharing portal that manages concurrent one-on-one conversations between requesters and expert resources. Through the knowledge sharing portal, the KMS provides the automatic capture, organization, and reuse of tacit knowledge, as well as integration with existing systems that manage already documented (explicit) knowledge. Example embodiments provide a Conversation Manager, which manages communication in the form of conversations (question and answer sequences) between users (requesters) and experts (expert resources), and allows system administrators to customize the system. Conversations are organized by subject matter categories and experts are ranked preferably by the system and by users, thereby increasing the likelihood of the KMS providing answers to users' questions.
Type:
Application
Filed:
June 29, 2001
Publication date:
January 2, 2003
Applicant:
AskMe Corporation
Inventors:
Digvijay S. Chauhan, Ramesh Parameswaran, Stephen D. Eisner, Anthony B. Small