Abstract: Methods for enabling enhanced call return in a communications network is disclosed. In some embodiments, the method includes receiving an incoming telephone call from a caller, wherein the incoming telephone call identifies a subscriber as a callee thereof; capturing caller-specific information for the caller, wherein the caller-specific information includes at least one of the name of the caller and the telephone number of the caller; and storing the caller-specific information into an intelligent peripheral (IP) within the network. Some embodiments of the methods include allowing the subscriber to access the caller-specific information stored in the IP. In some embodiments, the subscriber subscribes to an enhanced call return (ECR) feature as part of a service plan. The ECR feature allows the subscriber to access caller-specific information for a predetermined number of past callers and also to return calls from those past callers.

Abstract: A method and apparatus for sharing a single data channel for multiple signaling flows destined to multiple core networks are disclosed. For example, the method receives a plurality of service requests from a plurality of corresponding service clients on a single mobile endpoint device, where each of the plurality of corresponding service clients is to be registered with a different corresponding Internet Protocol Multimedia Subsystem (IMS) network. The method establishes the single data channel to support a plurality of signaling flows associated with the plurality of service requests simultaneously, and routes each signaling message associated with the plurality of service requests to the corresponding IMS network.

Abstract: A disclosed method of authenticating a telephone caller includes receiving an authentication request for the telephone caller that includes a voice recording of the caller and household information indicative of a household, creating a first voice pattern based on the voice recording of the caller, retrieving a second voice pattern using at least some of the household information, comparing the two voice patterns, and transmitting information indicative of the results of the comparison. The transmitted information may include information that the telephone caller is authenticated, is not authenticated, or that the comparison results were inconclusive. The method may include monitoring telephone calls with the household, and if it is determined that a voice on at least some of the telephone calls is associated with the household, creating the second voice pattern based on the voice, and associating the second voice pattern to the household.

Abstract: A method of managing a policy related to a network-based service can include receiving a policy request at a policy creation system from a service creation and development (SCD) system, the request identifying a network-based service. The method can also include developing a policy template related to the network-based service based on requirements of a service level agreement associated with the network-based service. The method can also include sending the policy template to the SCD system after verifying that the policy template meets the requirements of the service level agreement.

Abstract: Methods, systems, and products are disclosed for generating an enhanced programming guide. Programming events are associated as packages of programming. The programming guide is generated as a programming grid of cells. The programming grid lists a wrapper associated with each package and each package's associated events. The wrapper surrounds all the cells in the programming grid that are associated with the events for each package.

Abstract: A method of detecting pre-determined phrases to determine compliance quality is provided. The method includes determining whether at least one of an event or a precursor event has occurred based on a comparison between pre-determined phrases and a communication between a sender and a recipient in a communications network, and rating the recipient based on the presence of the pre-determined phrases associated with the event or the presence of the pre-determined phrases associated with the precursor event in the communication.

Abstract: A method and system for remote control at a client of a multimedia content distribution network (MCDN) enables a user to configure a wireless user device as a remote control device (RCD). The RCD may communicate via a wireless network and an MCDN server to execute remote control commands at the MCDN client. The RCD may implement a remote control interface, including control elements configured for touch operation. The control elements may provide specific interactive functionality for channel selection, volume selection, playback of multimedia content, and other remote control features. The RCD may also receive feedback and status information associated with remote control commands.

Abstract: An intelligent virtual service agent implemented on a computer platform with a processor and a memory is assigned a responsibility to automatically interact with different users via different mediums across a communication network when a predetermined characteristic of content provided by the users is identified. Content provided by a user is received over the communication network. The content provided by the user is analyzed to determine whether the content provided by the user possesses the predetermined characteristic. A determined is made, based on the analyzing, that the content possesses the predetermined characteristic. The intelligent virtual service agent is assigned to automatically interact with the user based on determining that the content possesses the predetermined characteristic.

Abstract: A method and apparatus for enabling customer premise Public Branch eXchange (PBX) service feature processing to be performed in a service provider network are disclosed. For example, the method receives a signaling message associated with a user, and accesses a customer premise Internet Protocol (IP) Public Branch eXchange (PBX) to retrieve customer premise IP PBX based service logic and data associated with the user by a Serving Call Session Control Function (S-CSCF) network element. The method then completes a service feature associated with the service logic and data in the communication network.

Abstract: Disclosed herein are systems, computer-implemented methods, and tangible computer-readable media for using alternate recognition hypotheses to improve whole-dialog understanding accuracy. The method includes receiving an utterance as part of a user dialog, generating an N-best list of recognition hypotheses for the user dialog turn, selecting an underlying user intention based on a belief distribution across the generated N-best list and at least one contextually similar N-best list, and responding to the user based on the selected underlying user intention. Selecting an intention can further be based on confidence scores associated with recognition hypotheses in the generated N-best lists, and also on the probability of a user's action given their underlying intention. A belief or cumulative confidence score can be assigned to each inferred user intention.

Abstract: A method includes identifying, at a computing system executing a line test engine, a line to be tested by comparing a test entry of a test configuration database to a first database. The first database includes line data descriptive of multiple lines of a network. The method includes determining, at the computing system, a test to be performed on the line based on the test entry and sending a message from the computing system to a line test controller. The message indicates the line and the test to be performed on the line. The line test controller causes a test device to perform the test on the line. The method includes receiving a result message from the line test controller, wherein the result message indicates a result of the test.

Abstract: Resource use by applications used by user equipment (UE) is adaptively controlled. A UE can comprise a modem-network kernel component that can be well partitioned from modem operations and can facilitate adaptively controlling use of functional blocks for applications of the UE, and enhancing use of network resources in connection with use of applications by the UE. The kernel component can operate in a protected area of the baseband and can utilize APIs and interfaces available to it by existing modem stacks and UE operating systems. The kernel component can interact with the communication network to adaptively present network enabler functions to other parts of the system. The kernel component can facilitate managing secure communication with the communication network to facilitate proper cross-layer optimization practices, including capabilities for compression and decompression, rate shaping, and event notification associated with the communication network and UE subsystems.

Abstract: A system, method and computer-readable storage device which balance latency and accuracy of machine translations by segmenting the speech upon locating a conjunction. The system, upon receiving speech, will buffer speech until a conjunction is detected. Upon detecting a conjunction, the speech received until that point is segmented. The system then continues performing speech recognition on the segment, searching for the next conjunction, while simultaneously initiating translation of the segment. Upon translating the segment, the system converts the translation to a speech output, allowing a user to hear an audible translation of the speech originally heard.

Abstract: A method, computer-readable storage device and apparatus for processing a text message are disclosed. For example, the method receives the text message, analyzes the text message for an indication that a sender of the text message is requesting location information of an individual that the text message is addressed to, receives a permission to provide the location information of the individual receiving the text message, and transmits the location information of the individual to an endpoint device of the sender, wherein the location information of the individual is continually updated and sent to the endpoint device of the sender.

Abstract: Methods for processing a media content are disclosed. For example, a method captures the media content, determines a direction from which the media content is captured, encrypts the media content, and sends the media content that is encrypted toward a receiving device in the direction from which the media content was captured. Another method captures the media content, determines a direction from which the media content is captured, encrypts the media content and uploads the media content that is encrypted to a data store. The method then sends a notification toward a receiving device in the direction from which the media content was captured. The notification identifies that the media content that is encrypted has been uploaded to the data store.

Abstract: A mechanism is provided for corresponding network collected metrics to user equipment collected metrics is provided. Customer experience management (CEM) data is retrieved for an event obtained directly from computing devices of customers in a geographical area. The CEM data was stored at the computing devices. The computing devices wirelessly operate on a wireless communication network. CEM data obtained from the computing devices is averaged to determine a CEM data average value. Network data is retrieved for the event obtained from a node in the geographical area on the wireless communication network, and the network data was stored at the node. Network data obtained from the node is averaged to determine a network data average value for the network data. The network data average value is correlated to CEM data average value to determine a relationship between the network data average value and CEM data average value for the event.

Abstract: Methods, apparatus, systems and articles of manufacture are disclosed to learn malicious activity. An example method includes assigning weights of a distance function to respective statistical features; iteratively calculating, with a processor, the distance function to adjust the weights (1) to cause a reduction in a first distance calculated according to the distance function for a first pair of entities in a reference group associated with malicious activity and (2) to cause an increase in a second distance calculated according to the distance function for a first one of the entities included in the reference group and a second entity not included in the reference group; and determining whether a first statistical feature is indicative of malicious activity based on a respective adjusted weight of the first statistical feature determined after calculating the distance function for a number of iterations.

Abstract: Crowd sourcing data is translated into a standard crowd sourcing format for crowd sourcing analytics. Mobile devices automatically send reports of standardized crowd sourcing information to a centralized crowd-sourcing server. The centralized crowd-sourcing server aggregates all the reports according to location. Crowd sourcing applications query the centralized crowd-sourcing server to retrieve standardized data for populations of mobile devices sharing the same location. Crowd sourcing analytics may be quickly and inexpensively performed with reduced queries to individual devices.

Abstract: Methods, systems, and products sense contactless gestures. A capacitive sensor measures capacitance during performance of a gesture. The capacitive sensor generates an output signal that is compared to a database. The database stores different output signals that are associated to different commands. The corresponding command is executed in response to the performance of the gesture.

Abstract: Methods, apparatus, systems and articles of manufacture (e.g., physical storage media, such as storage devices and/or storage disks) to implement label stack identification for lawful interception of virtual private network traffic are disclosed. Example methods disclosed herein can include detecting a trigger that is to cause synchronization of label stack data associated with first virtual private network traffic to be intercepted, the label stack data used to route the first virtual private network traffic in a network. Such example methods can also include, in response to detecting the trigger, initiating execution of a first command on a first router in the network to determine a first label used to route the first virtual private network traffic in the network. Such example methods can further include determining a current label stack for the first virtual private network traffic based on the first label.