Abstract: Systems and methods for using an annotation guide to label utterances and speech data with a call type are disclosed. A method embodiment monitors labelers of speech data by presenting via a processor a test utterance to a labeler, receiving input from the labeler that selects a particular call type from a list of call types and determining via the processor if the labeler labeled the test utterance correctly. Based on the determining step, the method performs at least one of the following: revising the annotation guide, retraining the labeler or altering the test utterance.
Type:
Application
Filed:
May 3, 2010
Publication date:
August 26, 2010
Applicant:
AT&T Intellectual Property II, LP via a transfer from AT&T Corp.
Inventors:
Lee Begeja, Richard Vandervoort Cox, Harris Drucker, David Crawford Gibbon, Allen Louis Gorin, Patrick Guy Haffner, Steven H. Lewis, Zhu Liu, Mazin G. Rahim, Bernard S. Renger, Behzad Shahraray