Abstract: A system that incorporates teachings of the present disclosure may include, for example, a media processor communicatively coupled to a remote controller by way of a wireless interface. The media processor can have a controller to wirelessly transmit to the remote controller provisioning information stored in the media processor for restoring at least a portion of the provisioning information stored in the media processor. Other embodiments are disclosed.

Abstract: A system that incorporates teachings of the present disclosure may include, for example, a call processing element in a communication system having a controller to detect an incoming call directed to a called party, retrieve presence information associated with a plurality of communication devices of the called party, retrieve presence information of a calling party initiating the incoming call, and determine from the presence information of the called party, the presence information of the calling party, and a call processing profile of the called party how to respond to the incoming call. Other embodiments are disclosed.

Abstract: A disclosed application docking module (ADM) for use in a communication network includes a message monitor, an application monitor, and an anomaly handler. The message monitor monitors messages exchanged between a monitored application server and a session control layer resource of the network and the application monitor monitors a heartbeat of the application server. Based on the monitoring, the module determines when the application server is in an anomaly state. The anomaly state may indicate abnormal or otherwise unexpected application server messaging activity and/or an unexpected heartbeat status. The ADM processes application server messages on behalf of the application server when the application server is operating in an anomaly state. The ADM may, for example, block messages outgoing from the application server and process messages incoming to the application server by redirecting messages, returning messages to their sender, or generating an error code.

Abstract: A system that incorporates teachings of the present disclosure may include, for example, a monitoring system having a controller to receive a consumption notice indicating whether marketing content supplied by a media communication system to a media processor has been properly consumed by the media processor according to a presentation time indicator associated with the marketing content. Other embodiments are disclosed.

Abstract: A disclosed method of authenticating a telephone caller includes receiving an authentication request for the telephone caller that includes a voice recording of the caller and household information indicative of a household, creating a first voice pattern based on the voice recording of the caller, retrieving a second voice pattern using at least some of the household information, comparing the two voice patterns, and transmitting information indicative of the results of the comparison. The transmitted information may include information that the telephone caller is authenticated, is not authenticated, or that the comparison results were inconclusive. The method may include monitoring telephone calls with the household, and if it is determined that a voice on at least some of the telephone calls is associated with the household, creating the second voice pattern based on the voice, and associating the second voice pattern to the household.

Abstract: A disclosed computer program product includes computer executable instructions, stored on a computer readable medium, for allocating bandwidth among various network provided communication services. The executable instructions include instructions to process a subscriber request to specify a bandwidth allocation, determine a multimedia bandwidth allocation indicative of bandwidth allocated to multimedia content, and generate a multimedia content request. The multimedia content request is influenced by the multimedia bandwidth allocation. In some embodiments, for example, the multimedia content request includes multimedia bandwidth information determined at least in part by the multimedia bandwidth allocation. The multimedia bandwidth information may indicate the bandwidth available for multimedia content, which may be determined from the multimedia bandwidth allocation less any bandwidth allocated to or otherwise consumed by other multimedia layers.

Abstract: A method and apparatus for managing video transport is disclosed. A system that incorporates teachings of the present disclosure may include, for example, a server having a controller to predict visibility to a viewer of packet loss impairment for communicated video content based at least in part on scene information for one or more packets of the video content. Other embodiments are disclosed.

Abstract: Disclosed embodiments help prevent recording duplicate instances of multimedia programs on digital video recorders (DVRs). In response to a request to schedule the broadcast and recording of a multimedia event, a network-based scheduler pings a DVR to determine whether a duplicate instance of the requested multimedia program is stored on the DVR. In some cases, metadata associated with recorded programs on the DVR is analyzed and compared to metadata associated with the requested multimedia event. If an exact match, or a match that meets a threshold value, is determined by comparing the metadata, the scheduler may notify the user of the potential for storing the duplicate instance of the multimedia program. In some embodiments, the scheduler processes user requests to override the prevention of recording duplicates.

Abstract: An audible menu system associated with distribution of television content over a service provider network is disclosed. The menu system includes a speech synthesizer and screen reader. Electronic programming guide (EPG) elements are read by a screen reader and provided to a speech synthesizer for presenting audible representations of EPG elements to a user. The user may provide inputs to a remote control device to navigate an EPG that may also be presented through a graphical user interface. As a user navigates a cursor over selectable EPG elements, disclosed embodiments provide audible outputs that correspond to the selectable EPG elements. In some embodiments, users may provide customized audio inputs that are played as audio outputs during future menu navigation sessions.

Abstract: A multimedia processing device (MPD) includes a relevance engine that is adapted to track a user's viewing preferences over time and to automatically determine which of the programs available in a given time slot is most probably preferred by that user. The relevance engine can then create a sequential play list, with each entry in the list corresponding to the program the user most likely wants to watch at that time. The user can thus be provided with a personalized multimedia channel (PMC) with the play list providing the program for each time slot. The user may be enabled to “tune” to the PMC like any other channel. When the user “tunes” to the PMC, the MPD will take the appropriate action to display the program selected by the PMC.

Abstract: A customizable electronic programming guide (CEPG) is hosted on a residential gateway. The CEPG includes user-defined folders that may be populated with other folders (i.e., sub-folders), program identifiers, or both. Electronic programming guide data arrive at the residential gateway in a standard form and are reformatted by the residential gateway for display according to the user-defined folders and sub-folders. In some embodiments, the CEPG is accessible by multiple set-top boxes that are communicatively coupled to the residential gateway. For ease of configuration, the residential gateway may provide access to a locally-hosted configuration web page.

Abstract: In an integrated unified messaging (UM) and interactive voice system, a unified messaging application server provides a plurality of different types of messages. The unified messaging application server is responsive to a media server which serves the different types of messages to at least one user device. The unified messaging application server is also responsive to an interactive voice server, that communicates with the unified messaging application server and the media server. The interactive voice server includes a plurality of nodes that can be accessed by the unified messaging application server, such that the user device is provided with messages that allow the user device to access the interactive voice server.

Abstract: In one aspect, a disclosed method of processing a network packet received by an edge device from a client in a data processing network includes determining a priority category of the network packet when the priority category is indicative of a priority associated with the packet. The method further includes determining a value of a traffic state parameter. The traffic state parameter indicates a level of traffic activity in a backbone network to which the edge device is connected. A traffic policy is then determined that is applicable to the level of traffic activity and the priority category of the network packet. The network packet is then blocked from traversing or permitted to traverse the network packet edge device based on the determined traffic policy. Determining the priority category may include determining a transport protocol port number of the network packet.

Abstract: A system that incorporates teachings of the present disclosure may include, for example, a device having a controller to create metadata corresponding to an identity of an entity, incorporate in a media file the metadata that identifies the entity with metadata that describes media content in the media file, and present a graphical user interface depicting a media file directory structure generated according to the metadata that identifies the entity and the metadata that describes media content in the media file. Other embodiments are disclosed.

Abstract: An apparatus for recording multimedia content transmitted over a network including a reception interface for receiving the multimedia content from the network, a user input interface for receiving user inputs, and a storage resource including executable instructions including a recording module for recording the multimedia content in accordance with the user inputs. The user inputs also include a multimedia selection signal for indicating the multimedia content to be recorded, and a segmenting signal for indicating a size of at least one of a plurality of segments in which the multimedia content is recorded.

Abstract: A system that incorporates teachings of the present disclosure may include, for example, a media processor can have a controller to transmit to a media source a request to access media content of a personal television (TV) channel composed by a subscriber of a media communication system according to one or more graphical user interface (GUI) templates that define a plurality of segments of a presentation area of the personal TV channel and one or more modules that arrange media content of the subscriber in the plurality of segments of a select one of the plurality of GUI templates. Other embodiments are disclosed.

Abstract: A system that incorporates teachings of the present disclosure may include, for example, a media processor having a controller to present a user of the media processor a solicitation initiated by a media content supplier requesting an opinion survey of unpublished media content, receive the unpublished media content responsive to submitting an acceptance of the solicitation, and submit the opinion survey to the media content supplier responsive to receiving a response from the user. Other embodiments are disclosed.

Abstract: A skills-based method for routing an incoming communication includes determining a task associated with the incoming communication. The method also includes routing the incoming communication, based on the task, to be serviced by a pool of selected agents. The pool of selected agents includes agents from a first virtual group. The method further includes adding agents from a second virtual group to the pool of selected agents when the incoming communication has not been serviced before a waiting time exceeds a predetermined time.

Abstract: A system that incorporates teachings of the present disclosure may include, for example, a media processor having a controller to transmit to a media source a request to access media content of a personal television (TV) channel composed by a subscriber of a media communication system, transmit to the media source a communication identifier, and receive from the media source media content in the personal TV channel adapted according to the communication identifier. Other embodiments are disclosed.

Abstract: An apparatus for managing communication device identification is disclosed. A system that incorporates teachings of the present disclosure may include, for example, a multimode communication device having a controller to wirelessly transmit a device identifier of the multimode communication device to another multimode communication device, where the device identifier is transmitted using a short distance mode of communication, where the device identifier is transmitted without retrieving data from an address book of the multimode communication device, and where the device identifier is transmitted in response to actuation of at least one of a dedicated button or a code on a keypad of the multimode communication device. Other embodiments are disclosed.