Abstract: A system and method for testing a charger. A power-end of a charger is received in a power port of a charger tester. An adapter module is received in an adapter port, the adapter module being connected to an adapter-end of the charger. The charger tester is automatically activated to power the charger through the power port in response to the adapter module being received by the adapter port. Performance characteristics of the charger are measured. The performance characteristics of the charger are displayed to a user to indicate functionality of the charger.

Abstract: A system and method for processing an electronic device. The electronic device is identified. User instructions associated with the electronic device are retrieved utilizing a testing system. The user instructions are communicated from the testing system for performing cosmetic inspection of the electronic device, customer personal information (CPI) analysis of the electronic device, software analysis of the electronic device, validation and restoring of default content software and settings, and functional testing. Verification information is received from a user of implementation of the user instructions.

Abstract: A system, device, and method for inspecting the cosmetic and operational features of electronic devices, including computing and telecommunications devices. The cosmetic inspection system includes an image capture unit for capturing the images of the electronic devices, and a user interface for processing the captured images and providing relevant information to the user of the system. Images of the external components such as external casing materials or touch screens of electronic devices are captured and the cosmetic inspection system uses baseline images to make determinations to identify defective components of the electronic devices. Based on these determinations, the system may conclude which, if any, replacement components of the devices are needed to restore the electronic device. In one embodiment, a user of the system may then be provided with information through a user interface about defective components and options for ordering replacement components.

Abstract: One embodiment provides a system, method, and test fixture for performing RF testing of an electronic device. An RF antenna is received in a base plate. One or more guides are positioned on the base plate for securing the electronic device above the RF antenna. The electronic device is secured on the base plate to perform the RF testing utilizing the one or more guides.

Abstract: A system and method for testing RF characteristics of a wireless device. The wireless device is positioned in an x-position and a y-position of a horizontal plane of a test fixture. An RF antenna coupler is positioned in an x-position and a y-position of a vertical plane. The positioning of the wireless device and the RF antenna coupler correspond to acceptable RF characteristics for testing the wireless device. Positions of the wireless device and the RF antenna coupler are identified. The identified positions are utilized to perform subsequent testing of similar wireless devices.

Abstract: A system and method for verifying memory cards. A memory card is received in a card reader in communication with a computing device. The memory card is scanned utilizing a computing device. A visual indicator is displayed on the computing device indicating whether the card is functioning correctly and whether the memory card passed or failed the scanning. An identifier associated with the memory card is stored in response to determining the memory card passed the scanning. A first volume name of the memory card is rewritten to the second volume name in response to storing the identifier.

Abstract: A system and method for testing remote controls. A number of remote controls are identified. The remote controls are received on a tray of a remote control tester. The tray is positioned for testing. The number of remote controls are tested within the tray utilizing the remote control tester in response to identifying the number of remote controls.

Abstract: A system, method, and testing station for testing wireless network devices. The testing station includes a control system configured to control parallel testing of the wireless network devices. The testing station includes one or more computing devices in communication with the control system. The one or more computing devices are configured to perform testing of each of the wireless network devices in response to commands from the control system. The testing station includes a number of testing chambers configured to isolate the wireless network devices from outside radio frequency signals.

Abstract: A system, method, and enclosure for testing wireless devices. The enclosure includes a number of walls enclosing a testing space. The enclosure also includes a sliding cover secured between the two of the number of walls. The enclosure also includes one or more radio frequency layers disposed on the number of walls and the sliding cover.

Abstract: A system and method for testing a power supply. A power-end of the power supply is received in a power port of a power supply tester. Information about the power supply is received. A load is dynamically configured for the power supply in response to the information. The power supply tester is automatically activated to power the power supply in response to the power supply being received by the power supply tester and the load being configured. Performance characteristic of the power supply are measured. The performance characteristics of the power supply are displayed to the user indicating functionality of the power supply.

Abstract: A system, method, and auditing device for tracking removal of CPI. The auditing device includes a processor for executing a set of instructions and a memory for storing the set of instructions. The set of instructions are executed to receive one or more electronic devices for verification of CPI removal, the one or more electronic devices being one or more of a plurality of makes and models of electronic devices, determine whether CPI is included on the one or more electronic devices, record an identification and metadata of the one or more electronic devices in response to determining CPI is included on the one or more electronic devices, quarantine the one or more electronic devices until the CPI is verifiably removed, and record the identification and metadata for the one or more electronic devices to a database in response to determining the CPI was included on the one or more electronic devices.

Abstract: A system and method for testing RF characteristics of a wireless device. The wireless device is positioned in an x-position and a y-position of a horizontal plane of a test fixture. An RF antenna coupler is positioned in an x-position and a y-position of a vertical plane. The positioning of the wireless device and the RF antenna coupler correspond to acceptable RF characteristics for testing the wireless device. Positions of the wireless device and the RF antenna coupler are identified. The identified positions are utilized to perform subsequent testing of similar wireless devices.

Abstract: A system, method, and auditing device for processing electronic devices to detect CPI. The auditing device may include a user interface for communicating information and receiving user input. The auditing device may also include a number of interfaces operable to communicate with the one or more electronic devices. The auditing device may also include a memory operable to store a plurality of libraries providing information for detecting CPI on a number of electronic devices including a number of makes, models, and configurations. The auditing device may also include logic operable to utilize the plurality of libraries to detect CPI included on the one or more electronic devices communicating with the testing device, record an identification of an electronic device in response to detecting the CPI is present on the electronic device, and store an alert associated with the identification indicating that CPI is present on the electronic device.

Abstract: A system and method for operating a product return system. One or more electronic devices are received from a carrier at a return provider. A determination is made whether the one or more electronic devices include customer personal information. The one or more electronic devices are quarantined in response to determining the one or more electronic devices include CPI. The one or more electronic devices are processed in response to determining the CPI has been removed.

Abstract: A system and method for processing electronic devices to determine removal of customer personal information (CPI). An electronic device is connected to a test device. A number of electronic devices including the electronic device are received for determining that the CPI is removed from a number of sources. The number of electronic devices include a number of makes and models of electronic devices. A determination of whether CPI is included on the electronic device is made. An identification of the electronic device is recorded in response to determining that CPI is included on the electronic device. The CPI is cleared form the electronic device in response to determining that the CPI is included on the electronic device. The identification of the electronic devices and metadata is reported in response to determining the CPI was included on the electronic device.

Abstract: A testing device, system, and method for removing customer personal information (CPI). The testing device includes a user interface for communicating information and receiving user input. The testing device also includes interfaces operable to communicate with the one or more electronic devices. The testing device also includes a memory configured to store a libraries providing information for removing CPI from electronic devices including a number of makes, models, and configurations.

Abstract: A method for performing RF testing of an electronic device. An RF antenna is received in a base plate. The base plate defines a grid of grooves. One or more guides are received for connection to the base plate for securing the electronic device above the RF antenna. The electronic device is secured on the base plate utilizing the one or more guides to perform the RF testing.

Abstract: One embodiment provides a system, method, and test fixture for performing RF testing of an electronic device. An RF antenna is received in a base plate. One or more guides are positioned on the base plate for securing the electronic device above the RF antenna. The electronic device is secured on the base plate to perform the RF testing utilizing the one or more guides.

Abstract: A system and method for auditing memory cards. A memory card is received in a card reader in communication with a computing device. The memory card is scanned utilizing a computing device. A determination is made whether content in the memory card is acceptable or unacceptable. A first volume name of the memory card is rewritten to the second volume name in response to determining the content in the memory card is acceptable.

Abstract: A system and method for testing multiple residential gateways. One of the multiple residential gateways is engaged in a testing platform of a test fixture. The testing platform includes an adapter for interfacing the set-top box with the test fixture. The multiple residential gateways are automatically tested in parallel. Test results for each of the multiple residential gateways are measured. The test results for each of the multiple residential gateways are displayed to a user.