Abstract: A signature capture device is used to display a targeted message for a customer picking up an ordered item. The targeted message is selected based on an identifier for the ordered item. Personal information used for the display message is managed to maintain security and privacy of the information. In one embodiment, the ordered item is a prescription and the signature capture device is part of a pharmacy management system.
Type:
Grant
Filed:
December 10, 2018
Date of Patent:
May 5, 2020
Assignee:
Ateb, Inc.
Inventors:
Sharen Ann Godwin, Frank Phillip Sheppard
Abstract: A pharmacy Interactive Voice Response (IVR) system can identify a targeted message for playing to a caller using criteria that are based on a prescription number that is provided by the caller. The functionality of an IVR system can thereby be enhanced to provide targeted educational messages concerning the pharmaceutical prescription, targeted messages that indicate alternative medications that may substituted for the pharmaceutical prescription, targeted messages that identify other items that may be desired, targeted messages that solicit participation in a study related to the pharmaceutical prescription and/or other targeted messages. Related systems and computer program products are also discussed.
Type:
Grant
Filed:
June 30, 2009
Date of Patent:
March 20, 2012
Assignee:
Ateb, Inc.
Inventors:
Dennis M. DiVenuta, Frank Sheppard, Jeffrey L. Slater
Abstract: A pharmacy Interactive Voice Response (IVR) system can identify a targeted message for playing to a caller using criteria that are based on a prescription number that is provided by the caller. The functionality of an IVR system can thereby be enhanced to provide targeted educational messages concerning the pharmaceutical prescription, targeted messages that indicate alternative medications that may substituted for the pharmaceutical prescription, targeted messages that identify other items that may be desired, targeted messages that solicit participation in a study related to the pharmaceutical prescription and/or other targeted messages. Related systems and computer program products are also discussed.
Type:
Grant
Filed:
September 25, 2003
Date of Patent:
July 7, 2009
Assignee:
ATEB, Inc.
Inventors:
Dennis M. DiVenuta, Frank Sheppard, Jeffrey L. Slater