Abstract: A knowledge-based system enables one knowledge model to generate multiple presentations. A domain expert, thus, can build a hierarchical collection of “knowledge blocks” that fully characterize all aspects of a given domain. Separate presentations of the domain, targeted at different classes of users, can then be created by assembling the knowledge blocks onto web pages. If an aspect of the domain changes, the domain expert need only modify the knowledge blocks, and the presentations that use the modified knowledge blocks are thereby automatically updated. Thus, the user is insulated from the organization of the knowledge model.

Abstract: A knowledge modeling and delivery system combines pre-configured, parameterized models of human resource knowledge with organization-specific and employee-specific data. It delivers personalized answers to employee and manager questions about benefit plans, payroll, human resource (HR) policies, procedures, and practices. The pre-configured, parameterized models can be created and maintained outside the organization, the organizational data are created and maintained by the organization, and personal data are accessed or read from existing human resource management systems (HRMS's). This threefold partitioning yields a system that can be quickly customized to an individual organization, yields detailed and accurate information for individuals within the organization, and can be maintained in a cost-effective manner.

Abstract: A knowledge-based system enables one knowledge model to generate multiple presentations. A domain expert, thus, can build a hierarchical collection of “knowledge blocks” that fully characterize all aspects of a given domain. Separate presentations of the domain, targeted at different classes of users, can then be created by assembling the knowledge blocks onto web pages. If an aspect of the domain changes, the domain expert need only modify the knowledge blocks, and the presentations that use the modified knowledge blocks are thereby automatically updated. Thus, the user is insulated from the organization of the knowledge model.

Abstract: A knowledge modeling and delivery system combines pre-configured, parameterized models of human resource knowledge with organization-specific and employee-specific data. It delivers personalized answers to employee and manager questions about benefit plans, payroll, human resource (HR) policies, procedures, and practices. The pre-configured, parameterized models can be created and maintained outside the organization, the organizational data are created and maintained by the organization, and personal data are accessed or read from existing human resource management systems (HRMS's). This threefold partitioning yields a system that can be quickly customized to an individual organization, yields detailed and accurate information for individuals within the organization, and can be maintained in a cost-effective manner.