Patents Assigned to Avaya Technology Corp.
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Patent number: 7352705Abstract: A method and apparatus for testing a digital network having a plurality of subnetworks by determining by one of a plurality of user endpoint devices assigned to one of the plurality of subnetworks upon the one of the plurality of user endpoint devices being idle that the one of the plurality of user endpoint devices should perform the functions of a testing user endpoint device for the one of the plurality of subnetworks; identifying the one of plurality of user endpoint devices to a server or a distributed system of servers as a testing user endpoint device; obtaining the identifies of other testing user endpoint devices in other ones of the plurality of subnetworks from the server; and testing the network by transmission of test packets to other ones of the testing user endpoint devices in the other ones of the plurality of subnetworks.Type: GrantFiled: September 3, 2004Date of Patent: April 1, 2008Assignee: Avaya Technology Corp.Inventors: Akshay Arun Adhikari, Karen Louise Barrett, Lorraine Denby, Neil Hepworth, Jean Meloche
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Patent number: 7353388Abstract: A packet-switched communications device in an enterprise network is provided. The packet-switched communications device has a corresponding unique identifier, such as an address or extension. The device includes a processor operable to (a) establish a secure communications session with a key generating agent in the enterprise network; (b) provide, to the key generating agent through the session, the unique identifier of the communications device; and (c) receive, from the key generating agent through the session, a secret key and a key identifier. An application server authenticates the packet switched device using the secret key. After authentication is successful, secure communications is established between the packet switched device and the application server.Type: GrantFiled: February 9, 2004Date of Patent: April 1, 2008Assignee: Avaya Technology Corp.Inventors: Robert R. Gilman, Richard L. Robinson
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Patent number: 7350071Abstract: A first datum of a message is communicated from a first computing device to a second computing device with encryption of the first datum. A second datum of the message is communicated from the first computing device to the second computing device without encryption of the second datum. In one example, the second computing device communicates information to the first computing device responsive to a request from the first computing device to the second computing device. The information includes a procedure that causes the first computing device to select the first datum for encrypted communication to the second computing device and select the second datum for non-encrypted communication to the second computing device.Type: GrantFiled: November 8, 1999Date of Patent: March 25, 2008Assignee: Avaya Technology Corp.Inventor: Arthur Reisman
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Patent number: 7348862Abstract: An RJ 45 connector for unshielded CAT5 cable has electromagnetic-interference-suppression circuitry to meet the Class B conducted and radiated emissions standard. The connector comprises, in addition to signal-conditioning transformers, a current-blocking ferrite and a plurality of pairs of common-mode filters, one pair for each conductor of each active twisted pair of the cable. Each pair of filters is connected in series with each other between a conductor of an active twisted pair and a transformer winding, and meets or exceeds the impedance, reactance, and resistance curves of FIGS. 2-4. The ferrite is connected in series with each conductor of each inactive pair of the cable and across a capacitor to ground, and meets or exceeds the impedance, reactance, and resistance curves of FIGS. 5-7.Type: GrantFiled: August 2, 2005Date of Patent: March 25, 2008Assignee: Avaya Technology Corp.Inventor: David Norte
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Patent number: 7349994Abstract: Systems and methods are described for enabling routers to coordinate via a back-channel communication medium. The information exchanged over the back-channel is used to increase the number of paths considered for the routers during route optimization. The Decision Makers may assert routes and prefixes to the routers under their control. This may be done via a Border Gateway Protocol (BGP) feed. The Decision Makers, in turn, communicate separately with one another, in order to coordinate routing policy amongst themselves. This coordination may be performed over a back-channel, which may take the form of physical or logical connections between the Decision Makers.Type: GrantFiled: September 20, 2001Date of Patent: March 25, 2008Assignee: Avaya Technology Corp.Inventors: Omar C. Balonado, Sean P. Finn, Mansour J. Karam, Michael A. Lloyd, Herbert S. Madan, James G. McGuire, Jose-Miguel Pulido Villaverde
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Patent number: 7345889Abstract: A method and system for reducing the release of high frequency electromagnetic energy into the environment is disclosed, wherein local regions of distributed capacitance are embedded within a printed circuit board (PCB) and adjacent the PCB conductive traces act as low pass filters and thus increase the rise and/or fall times occurring on such traces. The present invention increases very short rise and/or fall times (e.g., 200 picoseconds or less) without degrading or detrimentally affecting other signal characteristics. The present invention does not substantially affect the voltage amplitude and does not affect the bit period when lengthening the rise and/or fall time. Also, the present invention does not induce any timing jitter that may cause synchronization problems within the system.Type: GrantFiled: September 28, 2004Date of Patent: March 18, 2008Assignee: Avaya Technology Corp.Inventor: David Norte
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Patent number: 7346151Abstract: A method and apparatus are disclosed for validating agreement between textual and spoken representations of words. A voice input verification process monitors a conversation between an agent and a caller to validate the textual entry of the caller's spoken responses or the agent's spoken delivery of a textual script (or both). The audio stream corresponding to the conversation between the agent and the caller is recorded and the textual information that is entered into the workstation by the agent is evaluated. Speech recognition technology is applied to the recent audio stream, to determine if the words that have been entered by the agent can be found in the recent audio stream. The grammar employed by the speech recognizer can be based, for example, on properties of the spoken words or the type of field being populated by the agent. If there is a discrepancy between what was entered by the agent and what was recently spoken by the caller, the agent can be alerted and the error can optionally be corrected.Type: GrantFiled: June 24, 2003Date of Patent: March 18, 2008Assignee: Avaya Technology Corp.Inventors: George W. Erhart, Valentine C. Matula, David Skiba
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Patent number: 7346168Abstract: A method and apparatus are provided for the secure delivery of converged services to users of wireless devices in a wireless environment. An application layer broker is position between the user devices and the application server to provide an indirect coupling between the enterprise application server and the wireless user devices. The application layer broker links the wireless environment to the enterprise application server through an event triggered content delivery mechanism without providing a direct link between the wireless user device and the enterprise application server. Delivered content can only be accessed by the intended user and the authorized device. The application layer broker provides adaptation to various user devices and the various capabilities associated with each user device. Wireless devices can be upgraded independently from upgrades to the application server.Type: GrantFiled: September 29, 2003Date of Patent: March 18, 2008Assignee: Avaya Technology Corp.Inventors: Wu Chou, Juan Jenny Li, Feng Liu, Xueshan Shan
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Patent number: 7342879Abstract: An apparatus and method to allow a packet network endpoint to determine if its media traffic is being properly communicated via a network.Type: GrantFiled: May 9, 2003Date of Patent: March 11, 2008Assignee: Avaya Technology Corp.Inventor: Christopher Reon Gentle
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Patent number: 7343150Abstract: A method is disclosed for determining properties of an output signal that notifies a user of an incoming message, based on information that is available to and associated with the user's telecommunications terminal. In particular, in the illustrative embodiment one or more properties of a musical composition, such as tempo, volume, pitch, rhythm, etc., are varied accordingly in value (e.g., faster versus slower, louder versus softer, etc.). One or more properties of a notifying image or text, if selected, are also varied accordingly.Type: GrantFiled: June 30, 2004Date of Patent: March 11, 2008Assignee: Avaya Technology Corp.Inventors: Doree Duncan Seligmann, Taryn Moody
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Publication number: 20080049770Abstract: The present invention is directed to a secondary communication server 216 for assuming control of a communication formerly controlled by a primary communication server 212 in the event of a failure, comprising: (a) an input operable to (i) receive, from a first communication node 204a, first communication information, wherein the first communication information is associated with the communication and comprises a first node identifier 236a and/or a communication identifier 240a, the first node identifier 236a is associated with a second communication node 204b, the communication identifier is associated with the communication, and the second communication node 204b comprises second communication information associated with the communication and (ii) thereafter receive, from the second communication node 204b, the second communication information; and (b) a reconstruction agent 228 operable to identify the second communication information based on the first node identifier 236a and/or communication identifType: ApplicationFiled: October 29, 2007Publication date: February 28, 2008Applicant: AVAYA TECHNOLOGY CORP.Inventors: Donald Gillespie, Manish Marwah, Vivekananda Velamala
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Patent number: 7336779Abstract: The present invention is directed to a customer contact 100 in which a session monitor 140 identifies and implements multi-customer sessions. A conferencing function 136 connects the plurality of customers 110-118 simultaneously to the same resource and/or to each other. Participation in the sessions can be mandatory or optional. The sessions can be created continually or periodically, such as when the contact center 100 is in an session mode. The sessions can be closed or open to new customers after commencement.Type: GrantFiled: March 15, 2002Date of Patent: February 26, 2008Assignee: Avaya Technology Corp.Inventors: David G. Boyer, Sally Cartwright, Susan K. Harkreader, Thomas L. Hemm, Joylee Kohler, Doree Duncan Seligmann
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Patent number: 7336613Abstract: A system for the assessment of network performance criteria, and applying this criteria to the classification of network addresses into appropriate ranges, using these ranges to consolidate performance measurements for the associated addresses, and applying these metrics toward the optimization of the network towards performance or policy objectives.Type: GrantFiled: October 17, 2001Date of Patent: February 26, 2008Assignee: Avaya Technology Corp.Inventors: Michael A. Lloyd, Omar C. Baldonado, Sean P. Finn, Mansour J. Karam, James G. McGuire, Herbert S. Madan
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Patent number: 7330982Abstract: The present invention is directed to providing a secure signed, encrypted or validated content generation system. In particular, embodiments of the present invention allow the integrity of a content generation process to be verified by comparing a viewpoint of that process, as it exists in memory at the time content to be signed is generated, to a viewpoint of that process in memory obtained under controlled conditions. If verification is successful, the generated content is signed using a private key maintained as part of a keystore module.Type: GrantFiled: June 14, 2004Date of Patent: February 12, 2008Assignee: Avaya Technology Corp.Inventor: Assaph Mehr
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Patent number: 7327721Abstract: Techniques for determination of endpoint Internet Protocol (IP) address assignment in an Internet telephony system are disclosed. In conjunction with the establishment of a voice path between an endpoint and a gatekeeper in the Internet telephony system, a virtual address assigned to the endpoint in a network address translation operation is determined. The virtual address is then communicated to the endpoint as part of or otherwise in conjunction with a registration process prior to establishment of the voice path such that the registration process can complete successfully despite the network address translation operation. Advantageously, the invention overcomes problems associated with voice path registration failures resulting from network address translation in a router, virtual private network (VPN) gateway or other similar network address translation device.Type: GrantFiled: August 26, 2002Date of Patent: February 5, 2008Assignee: Avaya Technology Corp.Inventors: Mehmet Balasaygun, Charles Bertsch, Anthony P. Frissora, Robert Reagan Gilman, Brijesh Mandan, Nancy Kathryn Schmidt
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Patent number: 7328257Abstract: An apparatus and method that allows a telecommunication identification number for a communication terminal to be determined upon a presence of a user at the network connected telecommunication terminal.Type: GrantFiled: June 6, 2003Date of Patent: February 5, 2008Assignee: Avaya Technology Corp.Inventors: Christopher Reon Gentle, Neil Hepworth, Stéphane Laveau
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Patent number: 7319692Abstract: The present invention is directed to a telecommunications system 100 for routing a contact to a selected address, comprising (a) an input for receiving a contact message comprising a source address and a destination address of a subscriber communication device 116 associated with a subscriber and (b) mobility agent 160 for determining whether or not the source address in the contact message corresponds to a proxy server 128 and, when the source address corresponds to a proxy server 128, causing the contact not to be routed to a selected address and, when the source address does not correspond to a proxy server 128, causing the contact to be routed to the selected address.Type: GrantFiled: February 21, 2003Date of Patent: January 15, 2008Assignee: Avaya Technology Corp.Inventors: Frank J. Boyle, David L. Chavez, Kurt H. Haserodt, Stephen M. Milton, Chandra M. Ravipati
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Patent number: 7317805Abstract: An integrated telephone and hearing aid that has a single in-ear speaker is disclosed. The illustrative embodiments automatically adapt the operation of the hearing aid based on whether a telephone call is in progress or not. For example, when the user is not engaged in a telephone call, the illustrative embodiments function as a normal hearing aid. But when the user does become engaged in a telephone call, the illustrative embodiments alter the hearing aid function so that the user can hear the telephone call. For example, the illustrative embodiments attenuate the hearing aid function while a call is in progress so that the user can hear both the telephone call and retain some, albeit diminished, auditory input from the environment. This enables, for example, the user to still hear loud sounds (e.g., a car horn, a fire alarm, a person screaming, etc.).Type: GrantFiled: April 1, 2005Date of Patent: January 8, 2008Assignee: Avaya Technology Corp.Inventor: Doree Duncan Seligmann
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Patent number: D558727Type: GrantFiled: June 7, 2006Date of Patent: January 1, 2008Assignee: Avaya Technology Corp.Inventors: Martin Daly, James Farber, Antoinette Mazza, Wolfgang Schneider, Claus-Christian Eckhardt
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Patent number: D558729Type: GrantFiled: June 7, 2006Date of Patent: January 1, 2008Assignee: Avaya Technology Corp.Inventors: Martin Daly, James Farber, Antoinette Mazza, Wolfgang Schneider, Claus-Christian Eckhardt