Abstract: A method for managing vehicle check in at an automotive service center comprising the steps of connecting a device to the diagnostic port of an unknown vehicle and, without user input to the device, automatically downloading vehicle identification data and odometer data from the vehicle, transferring the vehicle identification data and odometer data from the device to work station at the service center, wherein the work station include a database, programmatically populating the vehicle identification data and odometer data into the database, the work station retrieving information based on one or both of the vehicle identification data and the odometer; and displaying the retrieved data on one or both of a computer and a paper printout.

Abstract: A method for managing vehicle check in at an automotive service center in which vehicle identification data is downloaded together with odometer data and diagnostic codes, if any, to a handheld device connected to the diagnostic port on the vehicle. The device then wirelessly transmits the data from the device to a programmed computer at the service center. Warranty/maintenance information is then obtained either from a database stored at the service center or from a remote computer. The remote computer then determines the recommended service for the vehicle and prints a work order containing that recommended service.

Abstract: A fully automated rental vehicle check-in system includes a sending module connected to the diagnostic port of the vehicle. The sending module gathers information from the vehicle including the vehicle identification number, mileage and fuel level and delivers the information wirelessly to a receiving station located in the rental return lot. The information is delivered to a CPU which uses the information along with the time, date and location of the rental lot to compute the rental charges which are delivered to a return kiosk where the charges are paid and a receipt delivered to the customer.