Patents Assigned to Bazaarvoice
  • Publication number: 20140149311
    Abstract: Systems and methods for promoting user generation of content are disclosed. More particularly, embodiments of systems and methods to facilitate the generation of content by users are disclosed. Specifically, in one embodiment, in order to drive generation of desired content, the generation of content by a user may be linked to an opportunity to generate additional content (where the two types of content may be the same or different). In particular, in certain embodiments when a user has generated a first type of content the opportunity to generate a second type of content may be presented to that user.
    Type: Application
    Filed: November 18, 2013
    Publication date: May 29, 2014
    Applicant: Bazaarvoice, Inc.
    Inventors: Andrew Chen, Sam Decker, Maksim Borisovich Smolev
  • Publication number: 20140108559
    Abstract: Embodiments of systems and methods for linking a computer device to a session that is being conducted on another computing device are disclosed. A content-generation session may be conducted by a user on a particular computing device. As part of the content-generation session, the user may request to add other content, which may be located on a different computing device, to content being authored during the content-generation session. Information to allow the different computing device to establish a link to the content-generation session may be generated. Using that information, a link may be automatically established between the different computing device and the content-generation session, such that the other content residing on the different computing device can be associated with the content-generation session.
    Type: Application
    Filed: October 11, 2012
    Publication date: April 17, 2014
    Applicant: Bazaarvoice, Inc.
    Inventors: Tom Grochowicz, Adam McElwee, Jeff Rego
  • Patent number: 8666853
    Abstract: Systems and methods for distributing user-generated content are disclosed. Specifically, embodiments of the present invention may allow content to be generated by a user at a manufacturer's site with respect to a corresponding product and this content distributed to one or more retailers who sell that product such that the user-generated content may be incorporated into the retailer's site or brick and mortar location in conjunction with that product to allow consumers shopping at that retailer to access or view such user-generated content.
    Type: Grant
    Filed: October 12, 2012
    Date of Patent: March 4, 2014
    Assignee: Bazaarvoice, Inc.
    Inventors: Chad Bockius, Brantley Barton, Andrew Maag, Sam Decker
  • Patent number: 8600796
    Abstract: An overall average review rating for a product may be determined, based on user ratings that are associated with opinions of a product, within a dimension corresponding to a user trait. A segment variation score for each of a plurality of segments of the dimension may be determined. Each segment may correspond to one or more values of the user trait corresponding to the dimension. A total variation score may be determined for the dimension based on the segment variation scores determined for each of the plurality of segments of the dimension. The total variation score for the dimension may be compared to a polarization threshold to determine whether the dimension is polarized. Generated information may identify the product as having sentiment that is polarized.
    Type: Grant
    Filed: January 30, 2012
    Date of Patent: December 3, 2013
    Assignee: Bazaarvoice, Inc.
    Inventors: Brendan Sterne, Dustin Friesenhahn, Donald J. Sedota, Jr.
  • Patent number: 8589246
    Abstract: Systems and methods for promoting user generation of content are disclosed. More particularly, embodiments of systems and methods to facilitate the generation of content by users are disclosed. Specifically, in one embodiment, in order to drive generation of desired content, the generation of content by a user may be linked to an opportunity to generate additional content (where the two types of content may be the same or different). In particular, in certain embodiments when a user has generated a first type of content the opportunity to generate a second type of content may be presented to that user.
    Type: Grant
    Filed: June 8, 2012
    Date of Patent: November 19, 2013
    Assignee: Bazaarvoice, Inc.
    Inventors: Andrew Chen, Sam Decker, Maksim Borisovich Smolev
  • Publication number: 20130226656
    Abstract: Techniques are disclosed relating to determining an influence rating for an author of user-generated content (UGC) items. In one embodiment, a computer system analyses consumer behavior of individuals viewing UGC items authored by a particular person about one or more goods or services. Based on the analyzing, the computer system determines an influence rating for the particular person predictive of the particular person's ability to affect the consumer behavior of subsequent viewers of UGC items authored by the particular person. In some embodiments, the analyzing includes determining navigation actions performed by individuals within websites that display UGC items of the particular person. In some embodiments, the computer system also determines an expertise metric for the person indicative of the person's expertise relative to a good or service, and determines the influence rating based on the expertise metric.
    Type: Application
    Filed: February 18, 2013
    Publication date: August 29, 2013
    Applicant: BAZAARVOICE, INC.
    Inventor: BAZAARVOICE, INC.
  • Publication number: 20130226820
    Abstract: Techniques for determining an advocacy metric for a particular person are described. User generated content (UGC) authored by the particular person may be received. Each of the plurality of UGC items may be associated with the particular person's opinion of a respective particular one of the plurality of goods or services. An advocacy metric, indicative of a degree of advocacy for the particular person, for the plurality of goods or services, may be determined for the particular person based on the plurality of UGC items.
    Type: Application
    Filed: February 18, 2013
    Publication date: August 29, 2013
    Applicant: BAZAARVOICE, INC.
    Inventor: BAZAARVOICE, INC.
  • Publication number: 20130179794
    Abstract: Techniques for collecting data indicative of one or more browsing behaviors (e.g., completing a transaction on a website) are described. User generated content (UGC) that affects user behavior may be identified, such as product reviews that, if read by a user, are statistically more likely to cause that user to make a purchase. A metric may be assigned to particular user generated content, where the metric indicates an extent to which the particular user generated content is associated with a particular browsing behavior. Based on the assigned metric, particular UGC may be included in a web page. For example, the product review that is most likely to cause a user to make a purchase may be placed in a prominent location on a web page in order to increase sales and revenue. Browsing behaviors may be positive or negatively associated, and metrics assigned to UGC may be based on visibility.
    Type: Application
    Filed: January 11, 2013
    Publication date: July 11, 2013
    Applicant: Bazaarvoice, Inc.
    Inventor: Bazaarvoice, Inc.
  • Publication number: 20130103445
    Abstract: A user generated question corresponding to a product may be received at a computer system implementing a smart question routing module. The computer system may determine the product corresponding to the user generated question and select one or more candidates from a set of subscribers to answer the user generated question based on a performance metric relating to the product. The performance metric may be determined based on criteria and/or weighting factors relating to individual ones of the subscribers. In some cases, the selection of one or more candidates may be affected by whether a subscriber is a past contributor to user generated content about the product and/or a past purchaser. The computer system may cause a request to answer the user generated question to be sent to each of the selected one or more candidates.
    Type: Application
    Filed: October 25, 2012
    Publication date: April 25, 2013
    Applicant: Bazaarvoice, Inc.
    Inventor: Bazaarvoice, Inc.
  • Publication number: 20130041777
    Abstract: Systems and methods for distributing user-generated content are disclosed. Specifically, embodiments of the present invention may allow content to be generated by a user at a manufacturer's site with respect to a corresponding product and this content distributed to one or more retailers who sell that product such that the user-generated content may be incorporated into the retailer's site or brick and mortar location in conjunction with that product to allow consumers shopping at that retailer to access or view such user-generated content.
    Type: Application
    Filed: October 12, 2012
    Publication date: February 14, 2013
    Applicant: Bazaarvoice, Inc.
    Inventor: Bazaarvoice, Inc.
  • Patent number: 8321300
    Abstract: Systems and methods for distributing user-generated content are disclosed. Specifically, embodiments of the present invention may allow content to be generated by a user at a manufacturer's site with respect to a corresponding product and this content distributed to one or more retailers who sell that product such that the user-generated content may be incorporated into the retailer's site or brick and mortar location in conjunction with that product to allow consumers shopping at that retailer to access or view such user-generated content.
    Type: Grant
    Filed: October 1, 2008
    Date of Patent: November 27, 2012
    Assignee: Bazaarvoice, Inc.
    Inventors: Chad Bockius, Brantley Barton, Andrew Maag, Sam Decker
  • Publication number: 20120246014
    Abstract: Systems and methods for promoting user generation of content are disclosed. More particularly, embodiments of systems and methods to facilitate the generation of content by users are disclosed. Specifically, in one embodiment, in order to drive generation of desired content, the generation of content by a user may be linked to an opportunity to generate additional content (where the two types of content may be the same or different).
    Type: Application
    Filed: June 8, 2012
    Publication date: September 27, 2012
    Applicant: Bazaarvoice, Inc.
    Inventors: Andrew Chen, Sam Decker, Maksim Borisovich Smolev
  • Patent number: 8214261
    Abstract: Systems and methods for promoting user generation of content are disclosed. More particularly, embodiments of systems and methods to facilitate the generation of content by users are disclosed. Specifically, in one embodiment, in order to drive generation of desired content, the generation of content by a user may be linked to an opportunity to generate additional content (where the two types of content may be the same or different). In particular, in certain embodiments when a user has generated a first type of content the opportunity to generate a second type of content may be presented to that user.
    Type: Grant
    Filed: November 6, 2009
    Date of Patent: July 3, 2012
    Assignee: Bazaarvoice, Inc.
    Inventors: Andrew Chen, Sam Decker, Maksim Borisovich Smolev
  • Publication number: 20120124463
    Abstract: Embodiments of methods and systems for incorporating user generated content into a web page are disclosed. In particular, embodiments of such systems and methods may incorporate user generated content into a web page such that the user generated content can be consumed by indexers associated with search engines in association with that web page. Additionally, embodiments may also provide a mechanism by which user generated content may be received and included in a web page when that web page is rendered. Using embodiments as disclosed herein user generated content may be exposed to a search engine indexer in a web page while still providing a mechanism for incorporating the freshest user generated content in such a web page.
    Type: Application
    Filed: November 4, 2011
    Publication date: May 17, 2012
    Applicant: Bazaarvoice
    Inventors: Michael Lee DeHaven, Brent Hayden Thomas, Robert J. Morgan
  • Publication number: 20120117459
    Abstract: Embodiments of methods and systems for incorporating user generated content into a web page are disclosed. In particular, embodiments of such systems and methods may incorporate user generated content into a web page such that the user generated content can be consumed by indexers associated with search engines in association with that web page. Additionally, embodiments may also provide a mechanism by which user generated content may be received and included in a web page when that web page is rendered. Using embodiments as disclosed herein user generated content may be exposed to a search engine indexer in a web page while still providing a mechanism for incorporating the freshest user generated content in such a web page. Embodiments may also improve the ability of search engines or search engine indexers to determine the site of origin for such user content.
    Type: Application
    Filed: November 4, 2011
    Publication date: May 10, 2012
    Applicant: Bazaarvoice
    Inventors: Michael Lee DeHaven, David Alan Gee, Subbalakshmi Iyer
  • Publication number: 20100205550
    Abstract: Systems and methods to facilitate the collection and processing of content generated by users are disclosed. Specifically, in one embodiment, user generated content may be aggregated from multiple retailers. This user generated content may be processed to obtain a variety of statistical data associated with the user generated content, including an importance metric. This importance metric may be utilized to rank the products of the manufacturer such that statistical, or other, data related to the manufacturer's products may be presented to a user in the order of product importance.
    Type: Application
    Filed: February 2, 2010
    Publication date: August 12, 2010
    Applicant: Bazaarvoice
    Inventors: Andrew Chen, Jacy Legault, Jon Loyens
  • Publication number: 20100205549
    Abstract: Systems and methods for providing a manufacturer portal are disclosed. More specifically, in one embodiment a content distribution system, as a central location for user generated content may also provide manufacturers with a portal to monitor, and participate in, the process of content generation and distribution. This portal may provide the manufacturers with the ability to: view generated content related to that manufacturer and to filter this user generated content utilizing a wide variety of criteria and to generate content which may be responsive to presented generated content. Content generated by a manufacturer through their portal may subsequently be incorporated into one or more retailer's site utilizing the content distribution system.
    Type: Application
    Filed: February 2, 2010
    Publication date: August 12, 2010
    Applicant: Bazaarvoice
    Inventors: Andrew Chen, Sam Decker, Patrick Barrett
  • Publication number: 20100131384
    Abstract: Systems and methods for promoting user generation of content are disclosed. More particularly, embodiments of systems and methods to facilitate the generation of content by users are disclosed. Specifically, in one embodiment, in order to drive generation of desired content, the generation of content by a user may be linked to an opportunity to generate additional content (where the two types of content may be the same or different).
    Type: Application
    Filed: November 6, 2009
    Publication date: May 27, 2010
    Applicant: Bazaarvoice
    Inventors: Andrew Chen, Sam Decker, Maksim Borisovich Smolev