Abstract: A tray assembly is provided. The tray assembly includes a first tray configured to be mounted to a robot; and a second tray provided above the first tray and configured to be rotatably coupled to the first tray. The second tray includes at least one first rolling member provided on a lower surface of the second tray, which faces the first tray, and an elastic member having at least one end which is fixedly connected to the lower surface. When the second tray is rotated relative to the first tray, the second tray is configured to be returned to its original position by virtue of a restoring force of the elastic member of the second tray.

Abstract: There is provided a method for controlling a destination of a robot. The method includes the steps of: when information on obstruction of arrival at a first destination of a robot is acquired, determining an obstruction area associated with the arrival obstruction information by clustering adjacent areas around the first destination, determining a destination candidate area around the obstruction area with reference to a size of the robot, and determining an area in the destination candidate area, which is specified on the basis of a location of the robot, as a second destination of the robot.

Abstract: A method for controlling a serving robot is provided. The method includes the steps of: generating at least one character on the basis of at least one property related to a voice, and determining a character to be applied to a serving robot from among the at least one generated character; and generating at least one piece of visual information corresponding to the determined character, and determining a piece of visual information to be applied to the serving robot from among the at least one generated piece of visual information.

Abstract: A method for controlling a serving robot is provided. The method includes the steps of: acquiring situation information on at least one customer; dynamically determining a workflow for the at least one customer on the basis of the situation information on the at least one customer, using a workflow determination model for determining workflows related to services capable of being provided in a serving place; and causing a target service to be provided to the at least one customer on the basis of the determined workflow.

Abstract: A method for providing an advertising content using a robot is provided. The method includes the steps of: determining, with reference to first situation information on a customer in a serving place and second situation information on at least one robot for providing a service in the serving place, an advertising content to be provided for at least one of the customer and the serving place and presentation property information of the advertising content; and providing the advertising content by the at least one robot with reference to the presentation property information.

Abstract: A method for controlling a serving robot is provided. The method includes the steps of: acquiring first sensor data on at least one object placed on a support coupled to a serving robot, using at least one first sensor coupled to the serving robot; deciding whether the at least one object is a serving object on the basis of the first sensor data, and when the at least one object is decided to be a serving object, determining properties of illumination of the serving robot to be applied to the serving object on the basis of the first sensor data; and dynamically changing the properties of the illumination of the serving robot on the basis of information on surroundings acquired during travel of the serving robot.

Abstract: A method for supporting delivery using a robot is provided. The method includes the steps of: acquiring delivery information on a delivery item; determining a first location with respect to a building specified from the delivery information and causing a robot to travel to the first location; and causing the robot to travel to a second location in the building specified from the delivery information, with reference to at least one of handover information and takeover information on the delivery item.

Abstract: A method for controlling a serving robot is provided. The method includes the steps of: determining a first time to request payment from a customer on the basis of identification information on the customer and information on an order of the customer acquired with respect to the customer; acquiring information on eating status of the customer at a second time associated with the first time; and adjusting at least one of the first time and the second time on the basis of at least one of the information on the eating status of the customer and information on an additional order of the customer additionally acquired with respect to the customer.

Abstract: A support assembly is provided. The support assembly includes: a lower frame configured to be mountable on one surface of a moving object; a guide frame configured such that one end is coupled to an upper surface of the lower frame, and at least a part of another end is curved toward where the lower frame is located; a connection frame configured such that one side includes a plurality of rollers spaced apart at a predetermined interval, and the plurality of rollers slide along the curved part of the guide frame; and an upper frame coupled to another side of the connection frame and configured to move in response to the plurality of rollers sliding along the curved part of the guide frame.

Abstract: A method for controlling a transport robot is provided. The method includes the steps of: acquiring, when a user makes a request for transport of a target object, information on the user and information on the transport of the target object including a delivery place of the target object; identifying the user on the basis of the information on the user, and determining a place associated with the user as a destination where a transport robot is to transport the target object from the delivery place, with reference to a result of the identification; and causing the target object to be transported to the destination by the transport robot.

Abstract: A method for controlling a robot is provided. The method includes the steps of: determining a target robot to travel to a first loading station among a plurality of robots, on the basis of information on a location of the first loading station and a task situation of each of the plurality of robots, when a first transport target object is placed at the first loading station; and determining a travel route of the target robot with reference to information on the location of the first loading station and a location of a first unloading station associated with the first transport target object.

Abstract: A method for controlling a robot is provided. The method includes the steps of: acquiring information on status of communication connections between a plurality of robots located in a serving place, wherein the status of communication connections between the plurality of robots is specified with respect to at least one relay robot among the plurality of robots; and determining a communication scheme to be used between the plurality of robots, with reference to the information on the status of communication connections between the plurality of robots.

Abstract: A method for controlling a patrolling robot is provided. The method includes the steps of: acquiring, as first situation information on the patrolling robot, at least one of weight information on a support coupled to the patrolling robot and image information on the support and information on a location of the patrolling robot in a patrolling place; and determining a task and a travel route of the patrolling robot on the basis of the first situation information.

Abstract: A method for controlling a robot is provided. The method includes the steps of: acquiring at least one of sound information and action information for a robot from a user in a serving place; determining identification information on the user on the basis of at least one of the sound information and the action information; and determining an operation to be performed by the robot on the basis of the identification information.

Abstract: A method for controlling a robot is provided. The method includes the steps of: acquiring information on a sound associated with a robot call in a serving place; determining a call target robot associated with the sound, among a plurality of robots in the serving place, on the basis of the acquired information; and providing feedback associated with the sound by the call target robot.

Abstract: A method for providing a service using a robot is provided. The method includes the steps of: acquiring information associated with a serving place of the robot and information on a customer visiting the serving place; determining service guide information including information on at least one of a travel route to a table to be provided to the customer, among a plurality of tables in the serving place, and a conversation scenario to be provided to the customer during travel to the table to be provided to the customer, with reference to the information associated with the serving place and the information on the customer; and providing the customer with a service associated with the serving place by the robot with reference to the service guide information.

Abstract: A method for controlling a serving robot is provided. The method includes the steps of: acquiring at least one of weight information on a support coupled to the serving robot and image information on the support; recognizing at least one serving object placed on or removed from the support on the basis of at least one of the weight information and the image information; and determining at least one destination of the serving robot on the basis of a result of the recognition and order information of at least one customer in a serving place.

Abstract: A method for providing an advertising content using a robot is provided. The method includes the steps of: determining, with reference to first situation information on a customer in a serving place and second situation information on at least one robot for providing a service in the serving place, an advertising content to be provided for at least one of the customer and the serving place and presentation property information of the advertising content; and providing the advertising content by the at least one robot with reference to the presentation property information.

Abstract: The present invention relates to a serving apparatus. According to one aspect of the invention, there is provided a serving apparatus, comprising: a driving unit; a body unit connecting to the driving unit and having a top side and an interior, wherein at least a part of a lateral side of the body unit is open; and a body container disposed in the interior of the body unit, wherein food or food containers are placed at the body container and the top side.

Abstract: A tray assembly is provided. The tray assembly includes a first tray configured to be mounted to a robot; and a second tray provided above the first tray and configured to be rotatably coupled to the first tray. The second tray includes at least one first rolling member provided on a lower surface of the second tray, which faces the first tray, and an elastic member having at least one end which is fixedly connected to the lower surface. When the second tray is rotated relative to the first tray, the second tray is configured to be returned to its original position by virtue of a restoring force of the elastic member of the second tray.