Abstract: A rental company system 100 comprises a branch master table 124 for unitarily registering and managing the content of inquiries made at each branch office. In response to an operation performed by a branch operator, a branch terminal 112 in each branch office displays a “reception registration and modification” screen 907 and receives input of a plurality of types of inquiry content information. The branch terminal 112 registers the inputted inquiry content information in the branch master table 124 via an internal network 110. In response to an operation performed by a branch operator, the branch terminal 112 displays an “inquiry content information transfer” screen 980 and transfers the inquiry content information inputted into the “reception registration and modification” screen 907 to a portable telephone 801 of a transmission receiving party inputted into the aforementioned screen 980.

Abstract: The present invention makes it possible to precisely monitor remotely located objects. The construction vehicles each contain a GPS apparatus, and various sensors for capturing the states of vehicle parts, and are capable of reporting, as required, the current position captured by the GPS apparatus, and operation information captured by the various sensors to the TMS mail server via the satellite communication system. The TMS mail server and the rental company system are capable of communicating at any time via a communication network between computers. The TMS mail server collects the latest positional information, operation information, and so forth, on the construction vehicles being rented and relays such information in the form of electronic mail, for example, to the rental company system as required or periodically.

Abstract: A rental company system 100 comprises a branch master table 124 for unitarily registering and managing the content of inquiries made at each branch office. In response to an operation performed by a branch operator, a branch terminal 112 in each branch office displays a “reception registration and modification” screen 907 and receives input of a plurality of types of inquiry content information. The branch terminal 112 registers the inputted inquiry content information in the branch master table 124 via an internal network 110. In response to an operation performed by a branch operator, the branch terminal 112 displays an “inquiry content information transfer” screen 980 and transfers the inquiry content information inputted into the “reception registration and modification” screen 907 to a portable telephone 801 of a transmission receiving party inputted into the aforementioned screen 980.