Abstract: A method and arrangement for generating event data from e.g. a meeting. A management system, an event template repository and a user equipment is provided. The management system is preferably a CRM system and is arranged to manage customer related information. The even template repository stores template information comprising at least one input query corresponding to customer information and having a plurality of associated input values, and input interpretation information for determining an input value and an action for each input value. The user equipment, having at least a display and an input capturing device, presents the user with an input query and captures a user input in response. At least one user input is a non-contact input which is captured by a suitable capturing device. An input value and an action is determined for each user in accordance with input interpretation information. Furthermore, the determined action is executed.

Abstract: The present invention concerns a method and arrangement for generating event data from e.g., a meeting. A management system, an event template repository and a user equipment is provided. The management system is preferably a CRM system and is arranged to manage customer related information. The event template repository stores template information comprising at least one input query corresponding to customer information and having a plurality of associated input values, and input interpretation information for determining an input value and an action for each input value. The user equipment, having at least a display and an input capturing device, presents the user with an input query and captures a user input in response. An input value and an action is determined for each user input in accordance with input interpretation information. Furthermore, the determined action is executed.