Abstract: Facilitating connections between a customer and an employee of a business is described. Once the customer is within a proximity of a business, the customer can choose to interact with an employee of the business. The customer can select a product or section of the business and post a request or question. In response, an employee with expertise in the subject matter of the request or the question, can chose to respond to the customer. Thus, the customer can get help prior to entering the store. In addition, the customer can request the employee to facilitate the purchase of a product via the system described herein and leave the product in a pick-up area. After the interaction is complete, the customer can reopen the conversation at a later time with the same employee. As such, the system enables better customer engagement, a better buying experience, and a better post-purchase experience.

Abstract: Facilitating conversations among people within physical spaces is described. An interaction tablet can be housed within a physical space and configured to receive profile information from mobile devices of customers. The profile information can indicate conversational topics that customers are interested in within the physical space. Similarities between conversational topics of customers can be determined and those customers can be recommended to engage in a conversation regarding that conversational topic. One customer can also be provided information regarding what another customer prefers to purchase from the physical space and, therefore, use the purchase to facilitate a conversation to create a more engaging environment within the physical space.

Abstract: Facilitating conversations among people within physical spaces is described. An interaction tablet can be housed within a physical space and configured to receive profile information from mobile devices of customers. The profile information can indicate conversational topics that customers are interested in within the physical space. Similarities between conversational topics of customers can be determined and those customers can be recommended to engage in a conversation regarding that conversational topic. One customer can also be provided information regarding what another customer prefers to purchase from the physical space and, therefore, use the purchase to facilitate a conversation to create a more engaging environment within the physical space.

Abstract: Facilitating conversations among people within physical spaces is described. An interaction tablet can be housed within a physical space and configured to receive profile information from mobile devices of customers. The profile information can indicate conversational topics that customers are interested in within the physical space. Similarities between conversational topics of customers can be determined and those customers can be recommended to engage in a conversation regarding that conversational topic. One customer can also be provided information regarding what another customer prefers to purchase from the physical space and, therefore, use the purchase to facilitate a conversation to create a more engaging environment within the physical space.