Abstract: The present disclosure facilitates interfacing between a sales management system and a project planning system. In some embodiments, the system includes an interface and schedule engine, both executing on a server. The interface can parse a sales order from the sales management system into products and project tasks within the products. The products can also include at least one of a labor product, a parts product, and an agreements product. The schedule engine can generate schedule tasks corresponding to the project tasks, determine a performance order of the schedule tasks, and combine the schedule tasks into schedule phases based on the performance order. The schedule engine can determine a performance order of the schedule phases and combine the schedule phases into a schedule component based on the performance order. The interface can transmit the schedule component to the project planning system for execution.
Type:
Application
Filed:
July 12, 2021
Publication date:
June 9, 2022
Applicant:
c/o ConnectWise, LLC.
Inventors:
Arnold Bellini, III, Linda Brotherton, Robert Isaacs
Abstract: The present disclosure facilitates improving the operation of a cloud service by updating its configuration information and its resource requirements. The resource utilization of the cloud service can be monitored, and a decision logic module can determine whether action is required. When action is required, an update can be prepared and applied, and notifications can be generated about the condition and its resolution. Resolutions can require correlation of multiple cloud services to provide real-time access to information that is not otherwise available to a single entity. Resolutions can be learned and predicted in a number of ways using a predictive engine.
Type:
Application
Filed:
June 15, 2020
Publication date:
May 6, 2021
Applicant:
c/o ConnectWise, LLC
Inventors:
Craig M. Fulton, Stephen Burgess, Arnold Bellini, III
Abstract: The present disclosure relates to managing resource utilization in cloud service infrastructure. A device can monitor the cloud service. The cloud service can be configured with an automatic scaling function based on a threshold. The device can determine, based on the monitoring, that a utilization value of the cloud service during a time interval exceeds the threshold. The device can generate, using a policy based on the utilization value and the threshold, an instruction to disable the automatic scaling function of the cloud service by the one or more servers. The device can transmit the instruction to the one or more servers via a second cloud application programming interface. The device can generate, responsive to the policy, a service ticket data structure with an indication of the utilization value and the time interval. The device can provide the service ticket data structure to an electronic board.
Type:
Application
Filed:
August 17, 2020
Publication date:
December 3, 2020
Applicant:
c/o ConnectWise, LLC
Inventors:
Arnold Bellini, III, Jagannathan Shiva Shankar, Topher Barrow, Craig M. Fulton