Abstract: A computer implemented system and method and a computer readable medium for complying with the requirements of a quality standard known as ISO 9000. The areas covered include controlled documentation, training management, meetings and reports, process improvement requests, project management, and audit management. All controlled documents have a security and revision control portion that controls the access and approval capabilities of the documents. The system is form controlled. Certain individual fields of the forms require the entry of data, and field's control are controlled by certain fields of other forms, with the fields being updated by other fields in the system, operator entry of data, and a combination of control by both the system and operator entry. The system includes an ISO matrix relating each document to an ISO clause. The system has a controlling document for each delineated activity, and all other documents relating to such activity are linked as a child of the controlling document.

Abstract: Document generation and delivery system that allows a user to download a plurality of sets of data to a document preparation system. The document preparation system has a memory that stores pre-defined forms with a plurality of fields. The downloaded data begins with a definition of the order in which data will be sent for use in filling in the fields of a form. The data sets are then used to populate fields in the form thereby generating documents to be transmitted via facsimile to a plurality of destinations.