Patents Assigned to Callwave Communications, LLC
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Patent number: 10142269Abstract: Communication systems and methods are described. In an illustrative embodiment, embeddable code is provided to a user to embed on a user web page. A communication request is received from a visitor via a user interface displayed on the user web page, the user interface including an address field configured to receive from the visitor an address associated with the visitor, and a text entry field configured to receive a text message from the visitor, wherein the user interface is generated at least in part by the code. If the visitor enters a phone address into the address field, a determination is made as to whether the phone address is valid at least partly in response to a first action by the visitor. If the visitor enters text into the text entry field, the text is transmitted to the user at least partly in response to a second action by the visitor.Type: GrantFiled: December 12, 2016Date of Patent: November 27, 2018Assignee: CALLWAVE COMMUNICATIONS, LLCInventors: Daniel D'Agruma, Chris Phillips, Nicholas Burwell, Loren Bland
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Patent number: 9917953Abstract: The present invention provides flexible, user-definable call screening processes. The user can optionally define to which telecommunication terminals a screened call is to be broadcast to and under what conditions. An incoming call is forwarded to a call management system that asks the caller to leave a voice message. The call management system selectively couples the call to a POTS line or a VoIP-capable device so that the user can listen to the incoming message and thereby screen the incoming call. Based on the screening, the user can instruct the call management system to connect the caller to the user.Type: GrantFiled: November 18, 2015Date of Patent: March 13, 2018Assignee: Callwave Communications, LLCInventors: David J. Brahm, David S. Trandal, Robert F. Smith
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Patent number: 9860385Abstract: The present invention is related to telecommunications. A call processing system receives a first call from a caller intended for a first person. A notification regarding the first call is transmitted over a network to a terminal associated with the first person. A user interface is displayed on the terminal via which the first person can indicate that a callback message is to be transmitted to the caller. The callback message is transmitted to the caller, wherein the callback message includes an identification of the first person, a callback control, and text indicating that the caller is to activate the control to initiate another call to the first person. At least partly in response to the caller activating the control, A second call to be placed via which the first person and caller are connected.Type: GrantFiled: February 28, 2017Date of Patent: January 2, 2018Assignee: CALLWAVE COMMUNICATIONS, LLCInventors: David C. McClintock, David S. Trandal
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Patent number: 9838542Abstract: Methods and systems for call processing are described. A call from a caller intended for a first party is received at a call processing system, which stores call signaling information associated with the call. A greeting is played to the caller, and a voice communication is received and recorded. At least a first portion of the voice communication is transmitted in substantially real time to a terminal associated with the first person. At least a portion of the voice communication is converted to text and the text is stored and transmitted to a terminal associated with the first party. When a search query is received from the first party, the system searches the data store to determine if there is matching call having related matching call information. If there is a matching call, related information may be provided to the first party.Type: GrantFiled: October 20, 2016Date of Patent: December 5, 2017Assignee: CALLWAVE COMMUNICATIONS, LLCInventors: Leland W. Kirchhoff, David S. Trandal, David F. Hofstatter
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Patent number: 9706029Abstract: The present invention is related to telecommunications, and in particular, to methods and systems for processing call signaling data. In an embodiment, a call processing system receives a first message from a switch while the switch is processing a call for a calling party, wherein the first message is initiated at least partly in response to a firing of a call event trigger configured within a switch. The first message includes call signaling information, including the calling party's phone number. The calling party's phone number is stored in the call processing system. A communication channel is established over a network between the call processing system and a computer associated with the called party. A message is transmitted to the networked computer, the message including the calling party's phone number, wherein the calling party's phone number is intended to be displayed on the networked computer associated with the called party.Type: GrantFiled: August 15, 2016Date of Patent: July 11, 2017Assignee: Callwave Communications, LLCInventors: Leland W. Kirchhoff, David S. Trandal
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Patent number: 9692891Abstract: Methods and systems are described for processing call blocking instructions and for managing mobile messaging. A method of processing call blocking instructions is described. A call processing system receives a call from a caller intended for a first user. A notification regarding the call is transmitted to a mobile device associated with the first user. A message from the user is received via the mobile device, wherein the message is a text or multimedia type message. At least partly in response to the message, the caller is placed on a blacklist indicating that future calls from the caller to the user are to be blocked.Type: GrantFiled: July 21, 2016Date of Patent: June 27, 2017Assignee: Callwave Communications, LLCInventors: Leland W. Kirchhoff, Colin D. Kelley, David S. Trandal, David Frank Hofstatter
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Patent number: 9686414Abstract: Systems and methods that can be utilized to convert a voice communication received over a telecommunication network to text are described. In an illustrative embodiment, a call processing system coupled to a telecommunications network receives a call from a caller intended for a first party, wherein the call is associated with call signaling information. At least a portion of the call signaling information is stored in a computer readable medium. A greeting is played the caller, and a voice communication from the caller is recorded. At least a portion of the voice communication is converted to text, which is analyzed to identify portions that are inferred to be relatively more important to communicate to the first party. A text communication is generated including at least some of the identified portions and including fewer words than the recorded voice communication. At least a portion of the text communication is made available to the first party over a data network.Type: GrantFiled: February 9, 2016Date of Patent: June 20, 2017Assignee: Callwave Communications, LLCInventors: Anthony Bladon, David Giannini, David Frank Hofstatter, Colin Kelley, David C. McClintock, Robert F. Smith, David S. Trandal, Leland W. Kirchhoff
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Patent number: 9684504Abstract: A method of distributing a software upgrade to user computer systems having a software application installed thereon is disclosed. A determination is made as whether the software upgrade is to be a forced upgrade or a recommended upgrade for a first user based on a parameter related to the first user or the software upgrade. A determination is made as to whether a software upgrade file is to be downloaded to a user computer using a trickle mode or a burst mode.Type: GrantFiled: March 14, 2016Date of Patent: June 20, 2017Assignee: Callwave Communications, LLCInventors: David Giannini, Scott Herriman, Donnie Tognazzini, Colin D. Kelley
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Patent number: 9647978Abstract: The present invention provides flexible call processing. For example, a call processor system can receive an inbound call intended for a called party and place an outbound call to the called party. The call processing system can provide the called party with a call transfer option.Type: GrantFiled: March 24, 2016Date of Patent: May 9, 2017Assignee: Callwave Communications, LLCInventors: Leland W. Kirchhoff, David S. Trandal, Colin Kelley, David J. Brahm, Robert F. Smith, David Frank Hofstatter, Robert A. Dolan
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Patent number: 9609139Abstract: The present invention is related to telecommunications. A call processing system receives a first call from a caller intended for a first person. A notification regarding the first call is transmitted over a network to a terminal associated with the first person. A user interface is displayed on the terminal via which the first person can indicate that a callback message is to be transmitted to the caller. The callback message is transmitted to the caller, wherein the callback message includes an identification of the first person, a callback control, and text indicating that the caller is to activate the control to initiate another call to the first person. At least partly in response to the caller activating the control, A second call to be placed via which the first person and caller are connected.Type: GrantFiled: February 25, 2016Date of Patent: March 28, 2017Assignee: Callwave Communications, LLCInventors: David C. McClintock, David S. Trandal
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Patent number: 9544254Abstract: Communication systems and methods are described. In an illustrative embodiment, embeddable code is provided to a user to embed on a user web page. A communication request is received from a visitor via a user interface displayed on the user web page, the user interface including an address field configured to receive from the visitor an address associated with the visitor, and a text entry field configured to receive a text message from the visitor, wherein the user interface is generated at least in part by the code. If the visitor enters a phone address into the address field, a determination is made as to whether the phone address is valid at least partly in response to a first action by the visitor. If the visitor enters text into the text entry field, the text is transmitted to the user at least partly in response to a second action by the visitor.Type: GrantFiled: January 15, 2015Date of Patent: January 10, 2017Assignee: Callwave Communications, LLCInventors: Daniel D'Agruma, Chris Phillips, Nicholas Burwell, Loren Bland
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Patent number: 9531882Abstract: Methods and systems for processing messages and providing notifications regarding the same are described. An optional embodiment includes a telecommunications interface, a data network interface, and an answering system coupled to the telecommunications interface and the data network interface, the call processing system configured to receive a first call from a caller via the telecommunications interface, store a message from the caller, transmit a message notification using the data network to the intended recipient of the call via which the intended recipient can access the message, and transmit information related to the intended recipient's receipt of the message.Type: GrantFiled: April 9, 2015Date of Patent: December 27, 2016Assignee: Callwave Communications, LLCInventors: David C. McClintock, David S. Trandal
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Patent number: 9497308Abstract: Methods and systems are described for processing visual messages, such as text or multimedia messages, originated from a mobile phone. In an embodiment, a visual message from an originating wireless telephonic device is directed to an original destination address associated with a user. An indication that the visual message has been received at a first telecommunications system, wherein an original destination associated with the original destination address is not available to receive the originating wireless telephonic device visual message. The visual message is wirelessly transmitted to an alternate destination.Type: GrantFiled: October 7, 2014Date of Patent: November 15, 2016Assignee: Callwave Communications, LLCInventors: Leland W. Kirchhoff, David C. McClintock, David S. Trandal
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Patent number: 9491297Abstract: Methods and systems for call processing are described. A call from a caller intended for a first party is received at a call processing system, which stores call signaling information associated with the call. A greeting is played to the caller, and a voice communication is received and recorded. At least a first portion of the voice communication is transmitted in substantially real time to a terminal associated with the first person. At least a portion of the voice communication is converted to text and the text is stored and transmitted to a terminal associated with the first party. When a search query is received from the first party, the system searches the data store to determine if there is matching call having related matching call information. If there is a matching call, related information may be provided to the first party.Type: GrantFiled: August 30, 2013Date of Patent: November 8, 2016Assignee: Callwave Communications, LLCInventors: Leland W. Kirchhoff, David S. Trandal, David F. Hofstatter
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Patent number: 9432494Abstract: The present invention is related to telecommunications, and in particular, to methods and systems for processing call signaling data. In an embodiment, a call processing system receives a first message from a switch while the switch is processing a call for a calling party, wherein the first message is initiated at least partly in response to a firing of a call event trigger configured within a switch. The first message includes call signaling information, including the calling party's phone number. The calling party's phone number is stored in the call processing system. A communication channel is established over a network between the call processing system and a computer associated with the called party. A message is transmitted to the networked computer, the message including the calling party's phone number, wherein the calling party's phone number is intended to be displayed on the networked computer associated with the called party.Type: GrantFiled: November 17, 2015Date of Patent: August 30, 2016Assignee: Callwave Communications, LLCInventors: Leland W. Kirchhoff, David S. Trandal
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Patent number: 9413885Abstract: Methods and systems are described for processing call blocking instructions and for managing mobile messaging. A method of processing call blocking instructions is described. A call processing system receives a call from a caller intended for a first user. A notification regarding the call is transmitted to a mobile device associated with the first user. A message from the user is received via the mobile device, wherein the message is a text or multimedia type message. At least partly in response to the message, the caller is placed on a blacklist indicating that future calls from the caller to the user are to be blocked.Type: GrantFiled: January 9, 2015Date of Patent: August 9, 2016Assignee: Callwave Communications, LLCInventors: Leland W. Kirchhoff, Colin D. Kelley, David S. Trandal, David F. Hofstatter
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Patent number: 9319523Abstract: The present invention provides flexible call processing. For example, a call processor system can receive an inbound call intended for a called party and place an outbound call to the called party. The call processing system can provide the called party with a call transfer option.Type: GrantFiled: October 31, 2014Date of Patent: April 19, 2016Assignee: Callwave Communications, LLCInventors: Leland W. Kirchhoff, David S. Trandal, Colin D. Kelley, David J. Brahm, Robert F. Smith, David F. Hofstatter, Robert A. Dolan
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Patent number: 9304756Abstract: A method of distributing a software upgrade to user computer systems having a software application installed thereon is disclosed. A determination is made as whether the software upgrade is to be a forced upgrade or a recommended upgrade for a first user based on a parameter related to the first user or the software upgrade. A determination is made as to whether a software upgrade file is to be downloaded to a user computer using a trickle mode or a burst mode.Type: GrantFiled: December 2, 2014Date of Patent: April 5, 2016Assignee: Callwave Communications, LLCInventors: David Giannini, Scott Herriman, Donnie Tognazzini, Colin D. Kelley
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Patent number: 9294627Abstract: The present invention is related to telecommunications. A call processing system receives a first call from a caller intended for a first person. A notification regarding the first call is transmitted over a network to a terminal associated with the first person. A user interface is displayed on the terminal via which the first person can indicate that a callback message is to be transmitted to the caller. The callback message is transmitted to the caller, wherein the callback message includes an identification of the first person, a callback control, and text indicating that the caller is to activate the control to initiate another call to the first person. At least partly in response to the caller activating the control, A second call to be placed via which the first person and caller are connected.Type: GrantFiled: December 2, 2014Date of Patent: March 22, 2016Assignee: Callwave Communications, LLCInventors: David C. McClintock, David S. Trandal
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Patent number: 9277043Abstract: Systems and methods that can be utilized to convert a voice communication received over a telecommunication network to text are described. In an illustrative embodiment, a call processing system coupled to a telecommunications network receives a call from a caller intended for a first party, wherein the call is associated with call signaling information. At least a portion of the call signaling information is stored in a computer readable medium. A greeting is played the caller, and a voice communication from the caller is recorded. At least a portion of the voice communication is converted to text, which is analyzed to identify portions that are inferred to be relatively more important to communicate to the first party. A text communication is generated including at least some of the identified portions and including fewer words than the recorded voice communication. At least a portion of the text communication is made available to the first party over a data network.Type: GrantFiled: March 3, 2015Date of Patent: March 1, 2016Assignee: Callwave Communications, LLCInventors: Anthony Bladon, David Giannini, David Frank Hofstatter, Colin Kelley, David C. McClintock, Robert F. Smith, David S. Trandal, Leland W. Kirchhoff