Patents Assigned to Capital Ones Services, LLC
  • Publication number: 20230047933
    Abstract: An artificial intelligence-based system and method for automatically generating and adjusting tags associated with one or more UI/UX related components or features is provided. Analysis may be performed on the data collected by the one or more tags so that design change recommendations can be dynamically recommended and/or implemented. When design changes are implemented, the system may automatically reconfigure or adjust all relevant tags. The AI-based system may be a standalone platform or may be incorporated into existing UI/UX programs.
    Type: Application
    Filed: August 26, 2022
    Publication date: February 16, 2023
    Applicant: Capital One Services, LLC
    Inventors: Joseph GOLDSTEIN, Kevin PARK, Wenjie LIU
  • Publication number: 20230047174
    Abstract: Methods and systems are described herein for improvements for cybersecurity of telecommunication devices. For example, cybersecurity for telecommunication devices may be improved by analyzing activity log data of telecommunication devices for a candidate event (e.g., the uploading of malware) and disabling one or more services of a telecommunication device. By doing so, cybersecurity for telecommunication devices may be improved by detecting a possible malware intrusion attempt and disabling one or more services of the telecommunication devices. For example, activity log data of telecommunication devices may be obtained. A candidate event indicating malware may be detected in the activity log data. A number of proximate telecommunication devices satisfying a proximity threshold condition may be determined. The number of proximate telecommunication devices that satisfy a density threshold condition may be determined.
    Type: Application
    Filed: August 13, 2021
    Publication date: February 16, 2023
    Applicant: Capital One Services, LLC
    Inventors: Jeff PHARR, Son MAYS, Michael LITTLEJOHN
  • Publication number: 20230052411
    Abstract: Disclosed are methods, systems, and non-transitory computer-readable medium for managing IDs in identity access management (IAM)/resource policies. For instance, the method may include obtaining a request regarding a target identification in a set of IAM/resource policies, the request including an action request; pulling the set of IAM/resource policies from a service; for each policy of the set of IAM/resource policies, traversing a data structure of the policy to return keypath(s) that include the target identification; and modifying each policy that includes the target identification by performing the action request using the keypath(s).
    Type: Application
    Filed: August 10, 2021
    Publication date: February 16, 2023
    Applicant: CAPITAL ONE SERVICES, LLC
    Inventors: Michael MUCCIARONE, Lawrence DOLINAR
  • Publication number: 20230046591
    Abstract: A method for determining authenticity of a document in real-time is disclosed. The method being performed by a processor includes receiving image data of a document. The image data corresponds to at least two images of the document taken simultaneously using at least two cameras. The method includes analyzing the image data to determine a plurality of measurements corresponding to the document along three dimensions. The method includes a thickness at a plurality of location points on the document based on the plurality of measurements, and determining authenticity of the document in real-time based on the determined thickness of the document at the plurality of location points.
    Type: Application
    Filed: August 11, 2021
    Publication date: February 16, 2023
    Applicant: Capital One Services, LLC
    Inventors: Erik NEIGHBOUR, Timothy TRAN
  • Publication number: 20230045930
    Abstract: Disclosed herein are system, method, and computer program product embodiments for machine learning systems to process incoming call-center calls based on inferred sentiments. An incoming call is routed to a call agent based on an inferred topic, classified based on one or more inferred sentiments of a current caller's speech, determining, based on the call classification, that a complaint has been articulated and initiating an automated assistance by searching for one or more similar callers to the current caller. Based on finding a successful call outcome associated with one or more similar callers, the system suggests one or more phrases to the call agent for use in a dialog with the current caller to improve the one or more inferred sentiments.
    Type: Application
    Filed: August 13, 2021
    Publication date: February 16, 2023
    Applicant: Capital One Services, LLC
    Inventors: Aysu Ezen CAN, Adam FAULKNER, Maury COURTLAND, David CHEN, Jonathan GALSURKAR
  • Publication number: 20230052968
    Abstract: Disclosed are systems and methods for utilizing virtual reality for virtual cards. For example, a method of determining verification information may include: obtaining an image of a merchant site of a merchant captured by at least one camera of a first computing device, wherein the merchant site is displayed on a display of a second computing device; identifying one or more characters in the captured image; determining that the identified one or more characters indicate a virtual credit card number associated with a user; determining a card verification value associated with the virtual credit card number and an expiration date associated with the virtual credit card number; and displaying information regarding the determined virtual credit card number on a display of the first computing device.
    Type: Application
    Filed: August 9, 2022
    Publication date: February 16, 2023
    Applicant: Capital One Services, LLC
    Inventor: Michelle OLENOSKI
  • Publication number: 20230049095
    Abstract: Systems and methods are disclosed herein for real-time digital authentication. According to some embodiments, a certification authentication method includes receiving a list of third party root certificates from a remote server, the list of third party root certificates including at least one association between a program configured to run on the computing apparatus and a public key for authenticating communication between the program and an associated server of the program. The method may also include authenticating the list of third party root certificates. The method may also include initiating a communication between the computing apparatus and the associated server and authenticating the communication with the associated server using the public key. Furthermore, the method may also include loading the program onto the one or more memories during a bootstrapping process in response to determining that the communication with the associated server is authentic.
    Type: Application
    Filed: August 12, 2021
    Publication date: February 16, 2023
    Applicant: Capital One Services, LLC
    Inventor: Srinivasan RANGARAJ
  • Publication number: 20230047184
    Abstract: Various embodiments are generally directed to techniques for prediction based machine learning (ML) models, such as to utilize a ML model to generate predictions based on the output of another ML model. Some embodiments are particularly directed to a secondary ML model that revises predictions generated by a primary ML model based on structured input data. In many embodiments, the secondary ML model may utilize predictions from the primary ML model to learn metadata regarding the structured input data. In many such embodiments, the metadata regarding the structured input data may be used to revise the predictions from the primary ML model. For example, the secondary ML model may utilize a structure of the input data combined with patterns in the predictions from the primary ML model to revise the predictions from the primary ML model.
    Type: Application
    Filed: August 12, 2021
    Publication date: February 16, 2023
    Applicant: Capital One Services, LLC
    Inventors: Anh TRUONG, Austin Grant WALTERS, Jeremy Edward GOODSITT
  • Publication number: 20230049418
    Abstract: Some embodiments of the present application include obtaining datasets including a plurality of features and computing a correlation score between each of the features. Based on the correlation scores, the features may be clustered together such that each cluster includes features that are correlated with one another, and features included in different feature clusters lack correlation with one another. A machine learning model may be selected based on a set of input features for the model and the plurality of clusters such that each input feature is included in one of the feature clusters and no feature cluster includes more than one of the input features. Datasets may then be selected based on the set of input features, which may be used to generate training data for training the machine learning model.
    Type: Application
    Filed: September 27, 2021
    Publication date: February 16, 2023
    Applicant: Capital One Services, LLC
    Inventors: Prashanta SAHA, Souvik BISWAS, Joydeep DASGUPTA
  • Publication number: 20230052991
    Abstract: Methods, systems, and media enabling a progressive web application (PWA) across a web domain are disclosed herein. The PWA may be enabled by web applications among a plurality of web applications executing respective portions of the PWA functionality via linking a root level web page to a manifest. The manifest may contain metadata describing a PWA architecture across the web domain. Enabling the PWA may further include executing, by a root service worker, one or more scripts configured to enable registration by one or more component service workers according the manifest To enable the PWA, applications among a plurality of web applications, and registering, by the one or more component service workers, the web applications among the plurality of web applications.
    Type: Application
    Filed: August 13, 2021
    Publication date: February 16, 2023
    Applicant: Capital One Services, LLC
    Inventor: Jonathan RICKLIS
  • Publication number: 20230050991
    Abstract: Various embodiments are generally directed to continuous authentication of a user to a digital service based on activity of a contactless card positioned proximate to a computing device on which the digital service operates. For example, a series of periodic status messages may be provided between a client device and the contactless card to verify whether the contactless card remains active, wherein authorization to access the digital service continues while the contactless card is active, and terminates when the contactless card is inactive.
    Type: Application
    Filed: November 3, 2022
    Publication date: February 16, 2023
    Applicant: Capital One Services, LLC
    Inventors: Jeffrey RULE, Rajko ILINCIC
  • Publication number: 20230048310
    Abstract: A campaign server disclosed herein includes a graphic user interface (GUI) and underlying campaign server functionality that together enable a user to build, execute and analyze the results of a campaign with increased ease and accuracy. The campaign server advantageously includes a segmentation engine which operates to dynamically update target segment population data. The campaign server GUI enables the user to construct the campaign content and to launch the campaign towards members of the dynamically updated target segment. The campaign server further operates to collect and present campaign results to the user.
    Type: Application
    Filed: October 26, 2022
    Publication date: February 16, 2023
    Applicant: Capital One Services, LLC
    Inventors: Erik MURO, Alec FEKETE, Graham CANTOR-COOKE, Steven CAO, Jonathan CHAO, Asif Khan Zinab PATAN, Prashant MEHROTRA, Deepthi POTLURI
  • Publication number: 20230052787
    Abstract: A processor may receive data and generate a quantified representation of the data by processing the data using at least one machine learning (ML) algorithm, the quantified representation of the data indicating a sentiment of content of the data. The processor may automatically revise the content of the communications data. The revising may include determining a reaction to the content of the communications data, generating a quantified representation of the reaction, determining a difference between the quantified representation of the reaction and the quantified representation of the communications data, identifying, based on the difference, a portion of the content having an unintended sentiment, and replacing the portion of the content with different content.
    Type: Application
    Filed: June 13, 2022
    Publication date: February 16, 2023
    Applicant: Capital One Services, LLC
    Inventors: Phoebe Atkins, Max Miracolo, Joshua Edwards, Brian McClanahan, Alexander Lin, Lin Ni Lisa Cheng, Cruz Vargas
  • Publication number: 20230046034
    Abstract: A system for security key rotation in a cloud computing environment is disclosed. The system performs steps to at least initiate, at a predetermined interval, a call to determine whether to initiate generation of a public-private key pair for a client application. The system determines whether to initiate generation of the public-private key pair for the client application and based on determining to initiate generation of the public-private key pair for the client application, transmits a control signal requesting generation of the public-private key pair The system generates the public-private key pair and transmits a private key associated with the public-private key pair to a secure storage location for later retrieval by the client application and transmits a public key associated with the public-private key pair to a public key service for later retrieval by a client associated with the client application.
    Type: Application
    Filed: October 14, 2022
    Publication date: February 16, 2023
    Applicant: Capital One Services, LLC
    Inventor: Bharath Bhushan SREERAVINDRA
  • Publication number: 20230050601
    Abstract: Disclosed are examples for providing functions to receive a media file to be stored in a media repository. In the examples, a location in the media repository may be assigned to the media file. A media file address in a blockchain platform may be assigned to the media file. Metadata including the assigned location in the media repository and the assigned media file address in the blockchain platform may be added to the media file. A media file hash value may be generated by applying a hash function to the media file including the metadata. The media file hash value may be included in a message and uploaded to the assigned media file address in the blockchain platform as a transaction in the blockchain. An indication that the media file is uploaded to the media repository may be delivered to a subscriber device from which the media file was received.
    Type: Application
    Filed: November 2, 2022
    Publication date: February 16, 2023
    Applicant: Capital One Services, LLC
    Inventors: Kenneth TAYLOR, Austin Grant WALTERS, Jeremy Edward GOODSITT, Fardin ABDI TAGHI ABAD, Reza FARIVAR, Vincent PHAM, Anh TRUONG
  • Publication number: 20230052128
    Abstract: Embodiments may generally be directed components and techniques to detect a request to provide banking account information over a one or more voice connections, identify the requested banking account information, and generate speech data representing the banking account information requested. In embodiments further include communicating the speech data to another device.
    Type: Application
    Filed: October 26, 2022
    Publication date: February 16, 2023
    Applicant: Capital One Services, LLC
    Inventors: Abdelkader M'Hamed BENKREIRA, Michael MOSSOBA, Joshua EDWARDS
  • Patent number: 11580507
    Abstract: A device may receive first information related to a transaction. The device may identify a first device from which to receive an image of a receipt related to the transaction. The device may provide, to the first device, a notification to cause the first device to perform a set of actions including activating a camera associated with the first device to capture the image of the receipt, or providing, for display, an instruction related to capturing the image of the receipt associated with the transaction. The device may receive, from the first device, the image of the receipt. The device may process the image of the receipt to perform an analysis of the transaction. The device may perform an action related to the transaction based on a result of processing the image of the receipt.
    Type: Grant
    Filed: October 25, 2018
    Date of Patent: February 14, 2023
    Assignee: Capital One Services, LLC
    Inventor: Adam Koeppel
  • Patent number: 11580550
    Abstract: In some implementations, a printing system may include a card printer that includes a printing controller and a marking device. The card printer may be configured to receive a first printing instruction or a second printing instruction associated with printing an account identifier on a card. The card printer may receive one of the first printing instruction or the second printing instruction based on whether a risk score, associated with the account identifier, satisfies a threshold. The card printer may print a full account identifier, associated with the card, on a surface of the card based on receiving the first printing instruction. The card printer may print the card without the full account identifier on the surface of the card based on receiving the second printing instruction.
    Type: Grant
    Filed: October 14, 2020
    Date of Patent: February 14, 2023
    Assignee: Capital One Services, LLC
    Inventors: Jude Pierre Anasta, Tyler Maiman, Abdelkader M'Hamed Benkreira
  • Patent number: 11580343
    Abstract: Examples described herein describe a battery charger for a transaction card. According to some implementations, a charging device may detect a transaction card is received within a charging slot when an integrated circuit (IC) chip of the transaction card is in contact with a charging terminal; request a user device to provide power to charge the transaction card via the charging terminal, wherein the user device is communicatively coupled to the charging terminal; receive the power from the user device; and provide the power to the transaction card to charge a battery of the transaction card.
    Type: Grant
    Filed: August 30, 2021
    Date of Patent: February 14, 2023
    Assignee: Capital One Services, LLC
    Inventors: Adam R. Koeppel, Molly Johnson, Tyler Locke, James Zarakas
  • Patent number: 11577540
    Abstract: Methods and systems for a financial card with dynamic viewing angles are disclosed. A first portion of indicia and a second portion of indicia can be disposed on a first surface and/or a second surface of a financial card. The first portion of the indicia can be viewable only from at least a first viewing angle. The second portion of the indicia can be viewable only from at least a second viewing angle, the second viewing angle being different from the first viewing angle.
    Type: Grant
    Filed: May 29, 2020
    Date of Patent: February 14, 2023
    Assignee: Capital One Services, LLC
    Inventors: Austin Walters, Jeremy Goodsitt, Galen Rafferty