Abstract: A configurable document server is described. In some embodiments, the configurable document server can enable administrators to set an option that prevents documents from being routed to users when the configurable document server experiences some types of errors. When the configurable document server determines that such an error condition exists, it may prevent the routing of the corresponding document. By preventing documents causing errors from being routed, the configurable document server enables administrators to improve the accuracy of document workflow and thereby improve productivity of users.

Abstract: A workflow data binding system facilitates binding of a data component to a feature of a software component. Prior to the binding, a graphical indication of the software component and a graphical indication of the feature of the software component are displayed. In addition, an indication of an element of the data component is displayed in a display area approximately adjacent to the displayed software component. The workflow data binding system receives a user input command to bind the data component to the feature of the software component. The user input command may include dragging the indication of an element of the data component from the data component display area to the feature of the software component and subsequently dropping it on the feature. As a result, the workflow data binding system automatically generates script or code that provides executable instructions to bind the feature of the software component to the data component.

Abstract: In a method for processing of color information of a document provided with noise characters and usable characters, a digital image of the document is generated comprised of image points. At least one image region of a first type is selected corresponding to a region of the document that contains noise characters but no usable characters. A brightness value range based on brightness value ranges of image points of the first type is established. For saturation values of image points of the first type whose brightness values lie in the established brightness value range, a frequency with which these saturation values occur in the image region of the first type is determined. Based on these saturation values whose determined frequency exceeds a predetermined value, a saturation value range containing these saturation values is established.

Abstract: Techniques are described for providing users of client devices with coordinated access to information and/or functionality of multiple types, such as by using multiple types of connections to multiple information services of distinct types that exchange context information related to activities of the users and/or clients. The client devices can be, for example, wireless devices with multiple distinct modes (e.g., voice and data modes) for different types of connections with different types of servers (e.g., voice servers and data servers). In some situations, coordination between different servers allows multiple distinct interaction sessions of different types with different servers to remain synchronized or otherwise coordinated over time as the user performs interactions via the different sessions. This abstract is provided to comply with rules requiring an abstract, and is not intended to be used to interpret or limit the scope or meaning of the claims.

Abstract: Techniques are described for providing users of client devices with coordinated access to information and/or functionality of multiple types, such as by using multiple types of connections to multiple information services of distinct types that exchange context information related to activities of the users and/or clients. The client devices can be, for example, wireless devices with multiple distinct modes (e.g., voice and data modes) for different types of connections with different types of servers (e.g., voice servers and data servers). In some situations, coordination between different servers allows multiple distinct interaction sessions of different types with different servers to remain synchronized or otherwise coordinated over time as the user performs interactions via the different sessions. This abstract is provided to comply with rules requiring an abstract, and is not intended to be used to interpret or limit the scope or meaning of the claims.

Abstract: Techniques are described for providing users of client devices with coordinated access to information and/or functionality of multiple types, such as by using multiple types of connections to multiple information services of distinct types that exchange context information related to activities of the users and/or clients. The client devices can be, for example, wireless devices with multiple distinct modes (e.g., voice and data modes) for different types of connections with different types of servers (e.g., voice servers and data servers). In some situations, coordination between different servers allows multiple distinct interaction sessions of different types with different servers to remain synchronized or otherwise coordinated over time as the user performs interactions via the different sessions. This abstract is provided to comply with rules requiring an abstract, and is not intended to be used to interpret or limit the scope or meaning of the claims.

Abstract: An automated rule-based system for facilitating delivery of a fax document from a source to a destination over a network where an initial delivery attempt has been unsuccessful. Actions to be taken are based upon a time-variable set of input conditions which may be determined from one or more of the destination, the source, a database of past delivery attempts, and a human analyst. The actions may include one or more of resubmitting the fax document to the network for a next delivery attempt, canceling the document, sending a request to the source or destination for additional delivery information, and identifying the destination as a technical problem. The input conditions may include an identification of non-business days and non-business hours.

Abstract: Techniques are described for providing users of client devices with coordinated access to information and/or functionality of multiple types, such as by using multiple types of connections to multiple information services of distinct types that exchange context information related to activities of the users and/or clients. The client devices can be, for example, wireless devices with multiple distinct modes (e.g., voice and data modes) for different types of connections with different types of servers (e.g., voice servers and data servers). In some situations, coordination between different servers allows multiple distinct interaction sessions of different types with different servers to remain synchronized or otherwise coordinated over time as the user performs interactions via the different sessions. This abstract is provided to comply with rules requiring an abstract, and is not intended to be used to interpret or limit the scope or meaning of the claims.

Abstract: Techniques for transmitting information to a recipient under their control are described. In some situations, the techniques are used in conjunction with a fax delivery system to, as part of a connection established to perform a fax transmission, provide a variety of functionalities to a human recipient that is participating as part of the connection, such as when the human recipient is contacted in error. In addition, in some situations an interactive voice response system is used to receive and interpret input from a human recipient, such as in response to one or more control selections or options provided to the human recipient.

Abstract: The invention provides apparatus, computer program, and method for multiple operating system support and a fast startup capability in a computer or information appliance. It permits execution of one of a plurality of available operating systems at the time of powering on the device and where data generated within one of the plurality of operating systems is available to a different application program executing within a different operating system on the same device. Provides for unattended file transfers and appliance mode operation for playing back digital audio without the overhead associated with conventional systems. Permit various microprocessor based systems to operate efficiently and with lower overhead.

Abstract: An automated rule-based system for facilitating delivery of a fax document from a source to a destination over a network where an initial delivery attempt has been unsuccessful. Actions to be taken are based upon a time-variable set of input conditions which may be determined from one or more of the destination, the source, a database of past delivery attempts, and a human analyst. The actions may include one or more of resubmitting the fax document to the network for a next delivery attempt, cancelling the document, sending a request to the source or destination for additional delivery information, and identifying the destination as a technical problem. The input conditions may include an identification of non-business days and non-business hours.