Patents Assigned to CAPTIAL ONE SERVICES, LLC
  • Patent number: 12205573
    Abstract: A user assistance device aids validation of transactions on payment terminals. A payment terminal that accepts a payment card at a point of sale can be detected. A transaction amount for validation can be determined from the payment terminal. Subsequently, audio of the transaction amount can be generated. Playing of the audio on a user assistance device can then be triggered, allowing a user to hear the transaction amount before accepting or rejecting the transaction. Further, transaction information can be analyzed and used to suggest whether a customer should accept or reject the transaction.
    Type: Grant
    Filed: June 23, 2022
    Date of Patent: January 21, 2025
    Assignee: CAPTIAL ONE SERVICES, LLC
    Inventors: Joshua Edwards, Abdelkader M'Hamed Benkreira, Noel Lyles, Michael Mossoba
  • Patent number: 11966864
    Abstract: Aspects described herein may provide determination of a pedestrian route for a user to reach a seating area inside of a venue. Financial transaction data of the user may be reviewed to determine the user purchased one or more tickets to an event at the venue. Information regarding the event or the venue may be determined including seating charts for the venue and whether the tickets are for assigned or unassigned seats. Crowd densities inside and outside of the venue may be determined. The pedestrian route may be determined based on the crowd densities, number of tickets, and type of seating. The route may be updated as conditions change including any change to the crowd densities or change to seating availability. The route may increase a likelihood that the user reaches the seating area prior to a start of the event, and in a less stressful manner.
    Type: Grant
    Filed: January 25, 2023
    Date of Patent: April 23, 2024
    Assignee: Captial One Services, LLC
    Inventors: Lee Adcock, Ana Cruz, Christopher Camenares, Nahid Farhady Ghalaty
  • Patent number: 11556359
    Abstract: First data indicative of a first plurality of transactions by a user may be processed to generate first behavioral information describing the user. The first behavioral information may be displayed by an interactive user interface. A user input made in response to the first behavioral information may be received and analyzed to generate user preference information indicating a relationship between the first user input and the first behavioral information. Second data indicative of a second plurality of transactions by the user may be received and processed with the user preference information to generate second behavioral information describing the user. The second behavioral information may be displayed by the interactive user interface differently from the first behavioral information by the interactive user interface as a result of the processing of the second data and the user preference information together.
    Type: Grant
    Filed: December 13, 2021
    Date of Patent: January 17, 2023
    Assignee: CAPTIAL ONE SERVICES, LLC
    Inventors: Colin Hart, Jason Ji, Alexandra A. Colevas, Steven Quadros, Adnan Malik, Jared M. Alexander, Scott Golder, Allison Abbott, Matthew Horton, Emma Sagan, Kevan Emmott, Christine Ann Berglund
  • Publication number: 20220253863
    Abstract: A transaction card construction and computer-implemented methods for a transaction card are described. The transaction card has vector formatted visible information lasered onto its surface. In some embodiments, systems and methods are disclosed for enabling the sourcing of visible information using a scalable vector format. The systems and methods may receive a request to add a first plurality of visible information to a transaction card and capture an image of the first plurality of visible information. The systems and methods may also map the image to a bounding box and convert the mapped image into vector format. In addition, the systems and methods may provide the converted image to a laser machine.
    Type: Application
    Filed: March 8, 2022
    Publication date: August 11, 2022
    Applicant: CAPTIAL ONE SERVICES, LLC
    Inventors: Om J. Suthar, Jiawei Zhao
  • Publication number: 20220164201
    Abstract: First data indicative of a first plurality of transactions by a user may be processed to generate first behavioral information describing the user. The first behavioral information may be displayed by an interactive user interface. A user input made in response to the first behavioral information may be received and analyzed to generate user preference information indicating a relationship between the first user input and the first behavioral information. Second data indicative of a second plurality of transactions by the user may be received and processed with the user preference information to generate second behavioral information describing the user. The second behavioral information may be displayed by the interactive user interface differently from the first behavioral information by the interactive user interface as a result of the processing of the second data and the user preference information together.
    Type: Application
    Filed: December 13, 2021
    Publication date: May 26, 2022
    Applicant: CAPTIAL ONE SERVICES, LLC
    Inventors: Colin HART, Jason JI, Alexandra A. COLEVAS, Steven QUADROS, Adnan MALIK, Jared M. ALEXANDER, Scott GOLDER, Allison ABBOTT, Matthew HORTON, Emma SAGAN, Kevan EMMOTT, Christine Ann BERGLUND
  • Publication number: 20200387908
    Abstract: A transaction card construction and computer-implemented methods for a transaction card are described. The transaction card has vector formatted visible information lasered onto its surface. In some embodiments, systems and methods are disclosed for enabling the sourcing of visible information using a scalable vector format. The systems and methods may receive a request to add a first plurality of visible information to a transaction card and capture an image of the first plurality of visible information. The systems and methods may also map the image to a bounding box and convert the mapped image into vector format. In addition, the systems and methods may provide the converted image to a laser machine.
    Type: Application
    Filed: August 24, 2020
    Publication date: December 10, 2020
    Applicant: CAPTIAL ONE SERVICES, LLC
    Inventors: Om J. SUTHAR, Jiawei ZHAO
  • Patent number: 10698704
    Abstract: Disclosed are examples of systems, methods and techniques related to delivering a service widget that collects data and provides a service. A service widget is provided in response to a widget delivery request received from a user browser. The delivered service widget enables the user browser to request item-related services from an enterprise. A request for the item-related services is received by an enterprise from the delivered service widget. Provision of the service is enabled upon confirmation that an authentication token fetched from the client backend system is valid for the client backend system, the services request may be delivered to an enterprise server. The enterprise, in response to an analysis of the information related to the item available for purchase, may indicate that the item available for purchase meets a purchase threshold of the enterprise and provide an evaluation result including parameters of the item-related services.
    Type: Grant
    Filed: June 10, 2019
    Date of Patent: June 30, 2020
    Assignee: Captial One Services, LLC
    Inventors: Kush Patel, Gopi Kancharla, Venkatasudharsan Dasa
  • Publication number: 20190108529
    Abstract: A transaction card construction and computer-implemented methods for a transaction card are described. The transaction card has vector formatted visible information lasered onto its surface. In some embodiments, systems and methods are disclosed for enabling the sourcing of visible information using a scalable vector format. The systems and methods may receive a request to add a first plurality of visible information to a transaction card and capture an image of the first plurality of visible information. The systems and methods may also map the image to a bounding box and convert the mapped image into vector format. In addition, the systems and methods may provide the converted image to a laser machine.
    Type: Application
    Filed: December 7, 2018
    Publication date: April 11, 2019
    Applicant: CAPTIAL ONE SERVICES, LLC
    Inventors: Om J. SUTHAR, Jiawei ZHAO