Abstract: A system and a method for managing a solicitation campaign are disclosed. A solicitor provides a solicitation center with pages of personalized script, which are generated using a first script template. The solicitor receives solicitee responses, analyzes the solicitee responses, and determines whether to continue the solicitation campaign using the current script template or using a second script template for subsequent solicitations.
Type:
Grant
Filed:
July 9, 2015
Date of Patent:
May 29, 2018
Assignee:
CC Serve Corporation
Inventors:
Mark Lawrence, Sandy Diaz, Patrick Fallon, Cynthia Hayden
Abstract: An interface system (100) configured for interaction between a client browser portal (105) and a server-based information handling system (102) includes an interaction controller (110) and a workflow processor (115). The interaction controller (110) and workflow processor (115) operate to transfer, deliver, operate upon, and manage data objects flowing to and from the system from the client browser portal (105). In one embodiment, a web step manager (112) and a flow step manager (113) work to execute workflows that ensure data is delivered to and from the information handling system (102) in an efficient manner. In another embodiment, process activities are executed to do the same. The system (100) facilitates automated on-line systems, such as an on-line installment loan system, to operate with off the shelf information handling systems (102).
Abstract: A system and a method for managing a solicitation campaign are disclosed. A solicitor provides a solicitation center with pages of personalized script, which are generated using a first script template. The solicitor receives solicitee responses, analyzes the solicitiee responses, and determines whether to continue the solicitation campaign using the current script template or using a second script template for subsequent solicitations.
Type:
Grant
Filed:
January 11, 2006
Date of Patent:
July 14, 2015
Assignee:
CC Serve Corporation
Inventors:
Mark Brannon Lawrence, Patrick Edward Fallon, Sandy J. Diaz, Cynthia K. Hayden