Abstract: Systems and methods for automatic non?emergency call handling that helps public safety agencies are disclosed. A memory stores instructions which are executed by at least one processor to receive a call from a reporting party device and gather basic details to decide whether the call is regarding an emergency. If more information is needed, the call is passed to an artificial intelligence component that gathers follow up information and interprets the caller’s intent. For confirmed non-emergencies, the system may direct the caller to an online reporting tool and collect incident details to store them in a records system and create a dispatchable record when appropriate. Disclosed systems and methods for automatic non?emergency call handling reduces call taker workload and improves the efficiency of non-emergency call processing.

Abstract: The present invention discloses report generation systems and methods for gathering, reviewing, and extracting investigation data and generating, sending, and storing reports. In some embodiments, the system uses at least one processor. In some embodiments, the processor is configured to access investigation evidence and data, parse the contents of the investigation evidence, transmit the investigation evidence and data to a centralized repository, generate at least one investigation report using a machine learning algorithm, and securely store the investigation report in a central repository. In some embodiments, the method for creating and storing reports further includes accessing investigation evidence and data, parsing content of the investigation evidence, transmitting the investigation data to a centralized repository, generating at least one investigation report using a machine learning algorithm, and securely storing the investigation report in the centralized repository.