Patents Assigned to Certicom Security
  • Patent number: 7085679
    Abstract: A method and apparatus are disclosed for performing an evaluation of the quality of performance of a service involving a person at a remote facility. The method comprises providing a user interface; viewing, on the user interface, a moving video representative of a station showing the person; and using a tool displayed on the user interface, the tool for collecting data regarding the quality of performance of a service in accordance with the video.
    Type: Grant
    Filed: October 6, 2004
    Date of Patent: August 1, 2006
    Assignee: Certicom Security
    Inventors: Colin Dobell, Michael Tooker