Patents Assigned to Chacha Search, Inc.
  • Patent number: 8301651
    Abstract: A method and system of improving utilization of human searcher(s) in a search system provides an ambassador guide who may categorize and structure a request, interact with a user, provide a search result, and review a search result. The ambassador guide improves response time, automation, and efficiency of use of searchers and resources of the search system. A toolset may be provided to an ambassador to assist in rapidly executing relevant tasks.
    Type: Grant
    Filed: November 21, 2008
    Date of Patent: October 30, 2012
    Assignee: ChaCha Search, Inc.
    Inventors: Scott A. Jones, Chris Lenzo, Thomas E. Cooper
  • Patent number: 8280921
    Abstract: A system and a method are disclosed for performing a search with the assistance of a computer. The system may assign a unique identifier to a user, to a query submitted to the system by the user, to a human searcher that may respond to the query, and to a result produced by a human searcher in response to the query. These unique identifiers may be stored in a database, and associated with one another. The system may receive a query from the user during a first communication session, and present the query to the searcher to perform a search responsive to the query. The searcher may produce search results and transmit the results to the system during the first communication session. The system may receive the search results from the searcher during the first communication session, and forward the results to the user.
    Type: Grant
    Filed: July 18, 2007
    Date of Patent: October 2, 2012
    Assignee: ChaCha Search, Inc.
    Inventors: Scott A. Jones, Thomas E. Cooper
  • Patent number: 8266130
    Abstract: A method and system providing optional use of human search guides to allow a user to select between a human guide assisted search and an automated search. The user is provided with an option of submitting a query requesting assistance of one or more human guides, initiating a search without requesting assistance from human guide(s) using automated results, or a combination of both.
    Type: Grant
    Filed: January 23, 2007
    Date of Patent: September 11, 2012
    Assignee: ChaCha Search, Inc.
    Inventors: Scott A. Jones, Thomas E. Cooper
  • Publication number: 20120221564
    Abstract: A system and method for improving the relevance of search results is disclosed. Voters who may be human searchers or guides may review search results or other review items associated with a search request or other reference item. A review may be activated based on a usage indicator(s) which may improve utilization of guides. A vote by a voter may be weighted based on a voting history associated with the voter and one or more reference voters who may be designated by the system. A voter may be presented with a group of items for review including simultaneously. A number of comparison voting sessions or elections may be used to determine a rating or ranking of a review item associated with a reference item.
    Type: Application
    Filed: May 8, 2012
    Publication date: August 30, 2012
    Applicant: CHACHA SEARCH, INC.
    Inventors: Scott A. Jones, Thomas E. Cooper
  • Patent number: 8255383
    Abstract: A method and system for qualifying keyword(s) or phrase(s) to formulate a query string for submitting a search request when the query string contains one or more keywords that may have multiple meanings associated therewith. Database information containing keywords and associated meanings or forms of the keywords is maintained and a requester is prompted to identify one or more of the meanings of a keyword when building the query string. One or more advertisements pertaining to the associated meanings or forms of the keywords in the query string is presented to the requester submitting a search request.
    Type: Grant
    Filed: July 13, 2007
    Date of Patent: August 28, 2012
    Assignee: ChaCha Search, Inc
    Inventors: Scott A. Jones, Thomas E. Cooper
  • Patent number: 8239461
    Abstract: A user using a chat or instant message, mobile message or email type of interface, for example, an information seeker, can connect via an instant message, mobile message, email or chat type of service provider, for example, an America On-line Instant Messenger (AIM) server. The message server connects the user to a routine that allows the user to utilize his or her service interface in combination with the services provided by the information search system. After connection has been established via the message interface, for example, an instant message is received via the chat process. A query string can then be extracted from the instant message and passed to the search system, which can respond with search results.
    Type: Grant
    Filed: June 28, 2007
    Date of Patent: August 7, 2012
    Assignee: ChaCha Search, Inc.
    Inventors: Scott A Jones, Thomas E Cooper
  • Publication number: 20120185484
    Abstract: A system and method of directing queries to human assistants who may be users of an information search system is described. An area of interest of a user is identified based on queries and/or other activities of the user. When a request is received analysis of available human assistants is performed to determine a suitable human assistant to aid in production of a response includes directing a task to a user associated with the type of request received.
    Type: Application
    Filed: January 17, 2012
    Publication date: July 19, 2012
    Applicant: ChaCha Search, Inc.
    Inventors: Scott A. Jones, Jeffrey Jockisch, Esther M. Friend, Eugene M. O'Donnell
  • Patent number: 8200663
    Abstract: A system and method for improving the relevance of search results is disclosed. Voters who may be human searchers or guides may review search results or other review items associated with a search request or other reference item. A review may be activated based on a usage indicator(s) which may improve utilization of guides. A vote by a voter may be weighted based on a voting history associated with the voter and one or more reference voters who may be designated by the system. A voter may be presented with a group of items for review including simultaneously. A number of comparison voting sessions or elections may be used to determine a rating or ranking of a review item associated with a reference item.
    Type: Grant
    Filed: April 25, 2008
    Date of Patent: June 12, 2012
    Assignee: ChaCha Search, Inc.
    Inventors: Scott A. Jones, Thomas E. Cooper
  • Publication number: 20120143862
    Abstract: A method for allowing an information seeker to utilize affiliate group searching involving human searchers who are members of particular information affiliate groups. Each affiliate group has an area of expertise in which they are particularly skilled. In at least one embodiment, the method includes accepting designation of an affiliate group for providing information searching and presenting search results produced by a member of the affiliate group to an information seeker.
    Type: Application
    Filed: August 16, 2010
    Publication date: June 7, 2012
    Applicant: ChaCha Search, Inc.
    Inventor: Scott A. Jones
  • Publication number: 20120109924
    Abstract: A method and system providing optional use of human search guides to allow a user to select between a human guide assisted search and an automated search. The user is provided with an option of submitting a query requesting assistance of one or more human guides, initiating a search without requesting assistance from human guide(s) using automated results, or a combination of both.
    Type: Application
    Filed: January 3, 2012
    Publication date: May 3, 2012
    Applicant: CHACHA SEARCH, INC.
    Inventors: Scott A. Jones, Thomas E. Cooper
  • Patent number: 8117196
    Abstract: A method and system providing optional use of human search guides to allow a user to select between a human guide assisted search and an automated search. The user is provided with an option of submitting a query requesting assistance of one or more human guides, initiating a search without requesting assistance from human guide(s) using automated results, or a combination of both.
    Type: Grant
    Filed: September 1, 2006
    Date of Patent: February 14, 2012
    Assignee: ChaCha Search, Inc.
    Inventors: Scott A. Jones, Thomas F. Cooper
  • Publication number: 20120016860
    Abstract: A system allowing a query to be submitted to a server that locates a human searcher to perform a search. The searcher performs a search including using conventional tools, browser, and provides results to the user. A searcher who produces result(s) accepted by the user is rewarded and the results can be used when a similar query is submitted by another user. The searcher is bested by comparing keywords of the query to keywords for which the searcher has registered and a high ranking searcher may be chosen by the system based on various factor(s). While the search is performed, information including videos, games, advertisements, etc., may be provided to the user based on keywords of the query and selection by the searcher. The reward for the searchers can be based on revenue from advertisements.
    Type: Application
    Filed: September 23, 2011
    Publication date: January 19, 2012
    Applicant: CHACHA SEARCH, INC.
    Inventor: Scott A. Jones
  • Publication number: 20110307496
    Abstract: A system and method for creating and utilizing content is described. Content is generated which includes a query and a response to the query. A primary query may be used to generate a plurality of variant queries which may be matched to a request. A content owner or curator may review a query, a response, and/or alternate queries, and may provide access to media which may be used to generate queries and responses.
    Type: Application
    Filed: June 15, 2011
    Publication date: December 15, 2011
    Applicant: CHACHA SEARCH, INC.
    Inventors: Scott A. Jones, Thomas E. Cooper, Chris Navta
  • Patent number: 8078608
    Abstract: A method and system for viral marketing is described. Using the method and system, recruiters may be associated with recruits. Recruiters may be compensated based on activities of recruits. The traceability of a recruit to a recruiter permits analysis of efficacy of the recruiter and recruitment techniques employed. The improved traceability is achieved due to the ability to trace any recruited user associated with an identifier of the recruiter.
    Type: Grant
    Filed: January 8, 2008
    Date of Patent: December 13, 2011
    Assignee: Chacha Search, Inc.
    Inventors: Scott A. Jones, Steven M. Kremer, Jared D. Brown
  • Patent number: 8065286
    Abstract: A system allowing a query to be submitted to a server that locates a human searcher to perform a search. The searcher performs a search including using conventional tools, browser, and provides results to the user. A searcher who produces result(s) accepted by the user is rewarded and the results can be used when a similar query is submitted by another user. The searcher is located by comparing keywords of the query to keywords for which the searcher has registered and a high ranking searcher may be chosen by the system based on various factor(s). While the search is performed, information including videos, games, advertisements, etc., may be provided to the user based on keywords of the query and selection by the searcher. The reward for the searchers can be based on revenue from advertisements.
    Type: Grant
    Filed: January 23, 2006
    Date of Patent: November 22, 2011
    Assignee: Chacha Search, Inc.
    Inventor: Scott A. Jones
  • Patent number: 8024308
    Abstract: A method for providing a viewable search results log to allow determination of the effectiveness of search strategies and sharing results of searches with others. The search results log reveals search strategies utilized by a human searcher with which the search results log is associated. The search results produced by at least one human searcher are stored in the search results log and presented according to a view format selected by a viewer. The search results log can be interrelated to other systems such as a blog or a search engine.
    Type: Grant
    Filed: August 7, 2007
    Date of Patent: September 20, 2011
    Assignee: ChaCha Search, Inc
    Inventors: Scott A. Jones, Brad Bostic, Eugene M. O'Donnell, Thomas E. Cooper
  • Publication number: 20110208727
    Abstract: A method for providing a viewable search results log to allow determination of the effectiveness of search strategies and sharing results of searches with others. The search results log reveals search strategies utilized by a human searcher with which the search results log is associated. The search results produced by at least one human searcher are stored in the search results log and presented according to a view format selected by a viewer. The search results log can be interrelated to other systems such as a blog or a search engine.
    Type: Application
    Filed: May 2, 2011
    Publication date: August 25, 2011
    Applicant: ChaCha Search, Inc.
    Inventors: Scott A. Jones, Brad Bostic, Eugene M. O'Donnell, Thomas E. Cooper
  • Publication number: 20110208712
    Abstract: An automated tool for human assisted analysis of search results for obtaining precise results responsive to a request. A single query entry triggers a search using one or more resources and results returned from the resources are displayed in a corresponding embedded renderer. A human provider analyzes the returned results and extracts pertinent information for delivery to a requestor who submitted the query.
    Type: Application
    Filed: May 2, 2011
    Publication date: August 25, 2011
    Applicant: ChaCha Search, Inc.
    Inventors: Scott A. Jones, Thomas E. Cooper
  • Publication number: 20110145057
    Abstract: A system and method for providing coupon targeting delivers a message responsive to a user request and for compensating workers performing diverse tasks assigns point values to various tasks. The response message, which may be an SMS or IM message, includes a list of offers in an order based on a ranking of the offers. A user may select a listed offer and receive information detailing the offer and redemption information. Redemption may be tracked using electronic monitoring. Compensation associated with results from the tasks performed is determined and aggregated over a time interval.
    Type: Application
    Filed: December 14, 2010
    Publication date: June 16, 2011
    Applicant: ChaCha Search, Inc.
    Inventors: Scott A. Jones, Esther M. Friend, Blake R. Matheny
  • Patent number: 7962466
    Abstract: An automated tool for human assisted analysis of search results for obtaining precise results responsive to a request. A single query entry triggers a search using one or more resources and results returned from the resources are displayed in a corresponding embedded renderer. A human provider analyzes the returned results and extracts pertinent information for delivery to a requestor who submitted the query.
    Type: Grant
    Filed: December 29, 2006
    Date of Patent: June 14, 2011
    Assignee: ChaCha Search, Inc
    Inventors: Scott A. Jones, Thomas E. Cooper