Abstract: Method and systems for scheduling tasks to field professionals include: receiving from a user a request for an on-site service associated with a location; transmitting to a field professional information reflecting an assignment to provide the on-site service; receiving an indication, while the field professional is at the location, that an additional visit is required to complete the on-site service; accessing a future schedule of the field professional to identify an available time slot; and providing a proposed time for the additional visit associated with the identified time slot.

Abstract: Methods, apparatuses, and systems for scheduling tasks to field professionals include: storing, in a database, a plurality of records reflecting characteristics associated with completing a set of technical services, wherein information in each record is derived from historical experience of completing each of the technical services; receiving a request for a new technical service associated with a location; and assigning a field professional to perform the new service having determined from information in the database a likelihood that the field professional will complete the new technical service in a single on-site visit at the location.