Abstract: A list of pricing information for repair services includes a potentially large number of repair services grouped into a limited number of price categories such that the price of any given pricing category represents the price of each different service included in that category. A method of using this price list to determine the price of a particular repair service desired by a customer includes the steps of identifying in the price list the pricing category which includes the particular service desired, and determining the unique price assigned to that pricing category. Preferably, the price list is initially displayed to a customer before the customer's equipment is diagnosed, and the customer is informed that the cost of the repair service will be one of the prices associated with a listed pricing category.