Patents Assigned to CodeObjects Inc.
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Patent number: 12120072Abstract: A method is provided for operating a multi-channel messaging system. The method may provide automated conversation across multiple communication channels associated with a user by: selecting a first communication channel from the multiple communication channels, wherein the first communication channel is hosted by a first communication server; receiving, via an existing user interface of the first communication channel, a first user input via as part of a conversation with a chatbot, wherein the chatbot comprises a communication data structure comprising a plurality of communication paths; selecting a communication path based on the first user input; and generating a first feedback in response to the first user input according to the selected communication path.Type: GrantFiled: December 28, 2022Date of Patent: October 15, 2024Assignee: CodeObjects Inc.Inventors: Anil K. Annadata, Arun Balasubramanyam, Sanjin Tulac
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Patent number: 12107805Abstract: A method is provided for operating a multi-channel messaging system. The method may provide automated conversation across multiple communication channels associated with a user by: selecting a first communication channel from the multiple communication channels, wherein the first communication channel is hosted by a first communication server; receiving, via an existing user interface of the first communication channel, a first user input via as part of a conversation with a chatbot, wherein the chatbot comprises a communication data structure comprising a plurality of communication paths; selecting a communication path based on the first user input; and generating a first feedback in response to the first user input according to the selected communication path.Type: GrantFiled: December 28, 2022Date of Patent: October 1, 2024Assignee: CodeObjects Inc.Inventors: Anil K. Annadata, Arun Balasubramanyam, Sanjin Tulac
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Patent number: 11997057Abstract: A method is provided for operating a multi-channel messaging system. The method may provide automated conversation across multiple communication channels associated with a user by: selecting a first communication channel from the multiple communication channels, wherein the first communication channel is hosted by a first communication server; receiving, via an existing user interface of the first communication channel, a first user input via as part of a conversation with a chatbot, wherein the chatbot comprises a communication data structure comprising a plurality of communication paths; selecting a communication path based on the first user input; and generating a first feedback in response to the first user input according to the selected communication path.Type: GrantFiled: December 28, 2022Date of Patent: May 28, 2024Assignee: CodeObjects Inc.Inventors: Anil K. Annadata, Arun Balasubramanyam, Sanjin Tulac
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Patent number: 11943178Abstract: A method is provided for operating a multi-channel messaging system. The method may provide automated conversation across multiple communication channels associated with a user by: selecting a first communication channel from the multiple communication channels, wherein the first communication channel is hosted by a first communication server; receiving, via an existing user interface of the first communication channel, a first user input via as part of a conversation with a chatbot, wherein the chatbot comprises a communication data structure comprising a plurality of communication paths; selecting a communication path based on the first user input; and generating a first feedback in response to the first user input according to the selected communication path.Type: GrantFiled: December 28, 2022Date of Patent: March 26, 2024Assignee: CodeObjects Inc.Inventors: Anil K. Annadata, Arun Balasubramanyam, Sanjin Tulac
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Publication number: 20230171208Abstract: A method is provided for operating a multi-channel messaging system. The method may provide automated conversation across multiple communication channels associated with a user by: selecting a first communication channel from the multiple communication channels, wherein the first communication channel is hosted by a first communication server; receiving, via an existing user interface of the first communication channel, a first user input via as part of a conversation with a chatbot, wherein the chatbot comprises a communication data structure comprising a plurality of communication paths; selecting a communication path based on the first user input; and generating a first feedback in response to the first user input according to the selected communication path.Type: ApplicationFiled: December 28, 2022Publication date: June 1, 2023Applicant: CodeObjects Inc.Inventors: Anil K. Annadata, Arun Balasubramanyam, Sanjin Tulac
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Publication number: 20230137166Abstract: A method is provided for operating a multi-channel messaging system. The method may provide automated conversation across multiple communication channels associated with a user by: selecting a first communication channel from the multiple communication channels, wherein the first communication channel is hosted by a first communication server; receiving, via an existing user interface of the first communication channel, a first user input via as part of a conversation with a chatbot, wherein the chatbot comprises a communication data structure comprising a plurality of communication paths; selecting a communication path based on the first user input; and generating a first feedback in response to the first user input according to the selected communication path.Type: ApplicationFiled: December 28, 2022Publication date: May 4, 2023Applicant: CodeObjects Inc.Inventors: Anil K. Annadata, Arun Balasubramanyam, Sanjin Tulac
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Patent number: 10958600Abstract: A method is provided for operating a multi-channel messaging system. The method may provide automated conversation across multiple communication channels associated with a user by: selecting a first communication channel from the multiple communication channels, wherein the first communication channel is hosted by a first communication server; receiving, via an existing user interface of the first communication channel, a first user input via as part of a conversation with a chatbot, wherein the chatbot comprises a communication data structure comprising a plurality of communication paths; selecting a communication path based on the first user input; and generating a first feedback in response to the first user input according to the selected communication path.Type: GrantFiled: May 14, 2019Date of Patent: March 23, 2021Assignee: CodeObjects Inc.Inventors: Anil K. Annadata, Arun Balasubramanyam, Sanjin Tulac