Patents Assigned to COM'IN
  • Publication number: 20190050433
    Abstract: A system may include multiple personal data sources and a machine-implemented data extractor and correlator configured to retrieve personal data from at least one of the personal data sources. The data extractor and correlator may extract information from unstructured data within the retrieved personal data and correlate the extracted information with previously stored structured data to generate additional structured data. The system may also include a storage device configured to store the previously stored structured data and the additional structured data. A natural language query module may be configured to receive a natural language query from a user and provide a response to the natural language query based at least in part on one or both of the previously stored structured data and the additional structured data.
    Type: Application
    Filed: October 19, 2018
    Publication date: February 14, 2019
    Applicant: salesforce.com, inc.
    Inventors: Thierry Donneau-Golencer, Rajan Singh, Madhu Yarlagadda, Corey Hulen, Kenneth C. Nitz, William Scott Mark
  • Publication number: 20190050432
    Abstract: A system may include multiple personal data sources and a machine-implemented data extractor and correlator configured to retrieve personal data from at least one of the personal data sources. The data extractor and correlator may extract information from unstructured data within the retrieved personal data and correlate the extracted information with previously stored structured data to generate additional structured data. The system may also include a storage device configured to store the previously stored structured data and the additional structured data. A natural language query module may be configured to receive a natural language query from a user and provide a response to the natural language query based at least in part on one or both of the previously stored structured data and the additional structured data.
    Type: Application
    Filed: October 19, 2018
    Publication date: February 14, 2019
    Applicant: salesforce.com, inc.
    Inventors: Thierry DONNEAU-GOLENCER, Rajan Singh, Madhu Yarlagadda, Corey Hulen, Kenneth C. Nitz, William Scott Mark
  • Patent number: 10205684
    Abstract: Various computer-implemented systems and methods are provided here for purposes of smart messaging. A machine learning application can obtain message context data from a user device, and process the message context data to determine a predicted conversation pattern of the conversation that is taking place between the particular users. The message context data is indicative of context of a conversation taking place between particular users during a messaging session. Based on the predicted conversation pattern, the machine learning application can then determine options for suggested responses that are predicted to compete at least part of a response message as part of the conversation. Each of the options for suggested responses corresponds to the message context data indicative of the context of the conversation. In response to selection of one of the suggested responses, that suggested response can be displayed within a message field.
    Type: Grant
    Filed: August 9, 2017
    Date of Patent: February 12, 2019
    Assignee: salesforce.com, inc.
    Inventor: Dipak Patil
  • Patent number: 10204364
    Abstract: Systems and methods for responding to the arrival of a person within a defined geographic area after receiving a virtual presence of the person at a target destination before actual arrival at the target destination are defined. A mobile electronic device stores user profile data and periodically outputs a unique device identification number and position data. A host server monitors the position data and when it is within the defined geographic area, the user profile data is received from the mobile electronic device and transmitted to subscribing terminals. The terminals display the user profile data so that customer service may be enhanced upon the user's arrival. When the user leaves the defined geographic area, the profile data is removed.
    Type: Grant
    Filed: May 4, 2017
    Date of Patent: February 12, 2019
    Assignee: UBETTERKNOWME.COM INC.
    Inventors: Claudine Kolton, Shamim A Naqvi
  • Patent number: 10205751
    Abstract: In accordance with embodiments, there are provided mechanisms and methods for sharing content via links. These mechanisms and methods for sharing content via links can enable customizable features associated with the operations related to those links. These features may include generating customized reports on usage of the links, and/or exposing one or more application programming interfaces (APIs) enabling applications to access the links and/or logic associated with operations related to those links.
    Type: Grant
    Filed: July 24, 2017
    Date of Patent: February 12, 2019
    Assignee: salesforce.com, inc.
    Inventors: Niel Crawford Esary, Durgesh Singh, Miko A. Bose, Robert J. Snell, Valliappan Annamalai Natarajan, Matthew Hagenian, Bruno Darrigrand
  • Patent number: 10204120
    Abstract: An error checking technique for database records. A record is selected and its entities are compared with the entities of other records stored in the database to determine a likelihood that the labels associated with the entities of the selected record are correct. The likelihood for each entity of the selected record being correctly labeled can be determined by comparing the number of times that the entity appears in the database records with that label to the number of times that the entity appears in the database records with any other label. If the likelihood does not exceed a threshold, then an error is likely, and action can be taken to correct the record.
    Type: Grant
    Filed: September 19, 2014
    Date of Patent: February 12, 2019
    Assignee: salesforce.com, inc.
    Inventor: Matthew Fuchs
  • Patent number: 10205209
    Abstract: A triple-band bandpass filter with at least one cavity resonator. Each cavity resonator has the same three orthogonal resonances modes corresponding to three unique resonance frequencies. The three unique resonance frequencies define the passbands of the filter. The filter has an input probe coupled to an input cavity resonator. The filter has an output probe coupled to an output cavity resonator. The input and output probes are shaped to concurrently couple signal waveforms in each of the resonance modes. Coupling probes that can be used as input or output probes are also provided. An inter-cavity coupling operable to concurrently transmit signal waveforms in each of the resonance modes is also provided. The inter-cavity coupling can be used to transmit signals between adjacent cavity resonators in the filter.
    Type: Grant
    Filed: November 4, 2016
    Date of Patent: February 12, 2019
    Assignee: COM DEV LTD.
    Inventors: Li Zhu, Ming Yu, Raafat R. Mansour
  • Patent number: 10204345
    Abstract: An interaction manager assigns messages posted on a social media website to a support case in a database system. A support agent may tag a message posted by a user for directing to the support case. The interaction manger assigns the tagged message to the support case and activates a timer to track a time period. During the time period, the interaction manager assigns other messages posted by the same user to the support case. The interaction manager may reset the time period whenever the support agent replies to one of the messages posted by the user or the support agent tags another one of the user messages for directing to the support case. The interaction manager reduces the burden of having to manually review and manage every message posted on the social media website.
    Type: Grant
    Filed: June 28, 2016
    Date of Patent: February 12, 2019
    Assignee: SALESFORCE.COM, INC.
    Inventor: Ian Frosst
  • Patent number: 10203585
    Abstract: According to some aspects, a method for assisting the adjusting of a focus of an image includes providing a graphical representation of a detected image. The method can also include receiving an indication of a user selection of a region of the image and providing a magnified graphical representation of the selected image region. The method may further include providing a graphical indication of a degree of focus for at least a portion of the selected image region. The graphical indication in some instances is visually correlated with the magnified graphical representation of the selected image region. The size, shape, and/or color of the graphical indication in some instances can be correlated with the degree of focus for at least a portion of the selected image region.
    Type: Grant
    Filed: January 16, 2018
    Date of Patent: February 12, 2019
    Assignee: RED.COM, LLC
    Inventors: James H. Jannard, Peter Jarred Land, Deanan DaSilva, Thomas Graeme Nattress
  • Patent number: 10203889
    Abstract: The technology disclosed includes access to content and encryption key rotation in a multi-generational file system that has a first tier file, and automatically initializes a second tier file accessible using a same path and file name as the first tier file. The disclosed technology includes copying forward blocks of data from the first tier file to the second tier file, and prior to completion of the copying forward, responding to an access request by accessing the second tier file by providing data available from the second tier file that has been copied forward and by following links associated with the holes to access blocks in the first tier file to provide data from the first tier file. The first tier files are encrypted using a first encryption key; and applying a second encryption key to encrypt data in the second tier files during the copying forward and write access.
    Type: Grant
    Filed: May 31, 2016
    Date of Patent: February 12, 2019
    Assignee: salesforce.com, inc.
    Inventor: Mark Manasse
  • Patent number: 10204236
    Abstract: Implementations provide self-consistent, temporary, secure storage of information. An example system includes fast, short-term memory storing a plurality of key records and a cache storing a plurality of data records. The key records and data records are locatable using participant identifiers. Each key record includes a nonce and each data record includes an encrypted portion. The key records are deleted periodically. The system also includes memory storing instructions that cause the system to receive query parameters that include first participant identifiers and to obtain a first nonce. The first nonce is associated with the first participant identifiers in the fast, short-term memory. The instructions also cause the system to obtain data records associated with the first participant identifiers in the cache, to build an encryption key using the nonce and the first participant identifiers, and to decrypt the encrypted portion of the obtained data records using the encryption key.
    Type: Grant
    Filed: May 30, 2018
    Date of Patent: February 12, 2019
    Assignee: DrFirst.com, Inc.
    Inventors: Zilong Tang, James F. Chen, Chen Qian
  • Patent number: 10205692
    Abstract: A method of communication between a customer and a service provider, comprising a hardware processor coupled to a memory storing a plurality of service providers in a business directory, wherein the customer searches through the business directory using an electronic device in order to start a communication with one or more service providers from the business directory, and wherein the communication takes place through the hardware processor and is stored on a remote server.
    Type: Grant
    Filed: December 28, 2016
    Date of Patent: February 12, 2019
    Assignee: Service.com Inc.
    Inventors: Sandy Kronenberg, Paul Proctor
  • Patent number: 10205634
    Abstract: An adaptive multi-phase approach to estimating network parameters is presented. By gathering and aggregating raw network traffic data and comparing against default network parameters, a training data set may be generated. A black box optimization may be used in tandem with a supervised learning algorithm to bias towards better choices and eventually pick network parameters which optimize performance. Data delivery strategies are applied to deliver content using the optimized network policies based on the estimated parameters.
    Type: Grant
    Filed: May 12, 2017
    Date of Patent: February 12, 2019
    Assignee: salesforce.com, inc.
    Inventors: Shauli Gal, Satish Raghunath, Kartikeya Chandrayana, Tejaswini Ganapathi
  • Publication number: 20190044847
    Abstract: In the context of a transmission of data for a multipath communication from source terminal equipment to destination terminal equipment, the method: establishes, on at least one multipath communication path, a plurality of connections with the destination terminal equipment; for each path on which a said plurality of connections was established, selecting to make it active at least one connection among the plurality of established connections, the other established connections being put in reserve; distributing the data between the selected connections, referred to as active connections, in accordance with at least one predefined distribution rule, and transmitting the distributed data. Upon detecting a transmission incident via an active connection on a path on which a said plurality of connections was established, the method closes said active connection, and makes active a connection that had been put in reserve on said path.
    Type: Application
    Filed: February 3, 2017
    Publication date: February 7, 2019
    Applicant: FONDATION B COM
    Inventors: Fabrice GUILLEMIN, Patrice HOUZE
  • Publication number: 20190042762
    Abstract: During runtime of the software application, the runtime analysis framework may assign input tags to objects associated with the user requests. The input tags may identify the requests as potentially malicious and carry a security risk. The RTA framework then may assign sanitization tags to the objects identifying security checks performed on the objects during runtime. The RTA framework identifies output responses to the user requests that include the objects and compares the input tags assigned to the objects with any sanitization tags assigned to the objects. The RTA framework may identify the software application as susceptible to a security vulnerability when the input tags for the objects do not include corresponding sanitization tags.
    Type: Application
    Filed: October 11, 2018
    Publication date: February 7, 2019
    Applicant: salesforce.com, inc.
    Inventors: Sergey GORBATY, Trav is SAFFORD, Xiaoran WANG, Yoel GLUCK
  • Patent number: 10195362
    Abstract: A safety needle device for a medical injector supporting a needle projecting forwardly from the front of the injector body has a tubular sleeve for a supported needle, the sleeve being slidable rearwardly with respect to the needle to expose at least the tip thereof. The sleeve has a forward end for contacting an injection site and a removable cover is engaged in sealing contact with the forward end of the sleeve. The sleeve may have an in-turned flange at its forward end defining an orifice through which the needle projects when the sleeve slides rearwardly. The removable cover may effect a seal to that flange.
    Type: Grant
    Filed: April 21, 2011
    Date of Patent: February 5, 2019
    Assignee: TIP-TOP.COM LTD
    Inventor: Barry Peter Liversidge
  • Patent number: 10198490
    Abstract: Methods and systems are provided for cascading multiple recipes in a single work flow process. The method includes: providing a database comprising a plurality of object types; providing a graphical user interface (GUI) for display on a computer monitor; prompting the user, using the GUI, to select one of the object types; in response to selecting an object type, prompting the user to define: i) a first recipe comprising first criteria and a first action associated with the first criteria; and ii) a second recipe comprising a second criteria and a second action associated with the second criteria; and automatically executing the work flow process on the selected object type in the database.
    Type: Grant
    Filed: December 17, 2014
    Date of Patent: February 5, 2019
    Assignee: salesforce.com, inc.
    Inventors: Jamie No, John Shin
  • Patent number: 10200621
    Abstract: Movements of a pan and tilt camera may be controlled by reorienting the camera in response to discrete information obtained by the camera from a related but independent device such as a sensor so that the camera can capture video of events of potential interest to a user. Such sensors can respond to multiple stimuli such as, for example, sound, motion, light, pressure, humidity, and/or the like. The cameras can include, for example, pan and tilt and zoom (PTZ) cameras that can be used in monitoring and surveillance operations. For example, the pan and tilt camera can be used as a surveillance camera at a home, business, vacation, or any other property.
    Type: Grant
    Filed: September 1, 2017
    Date of Patent: February 5, 2019
    Assignee: Alarm.com Incorporated
    Inventors: Gary Franklin Bart, Mehmet Erdal Caglayan
  • Patent number: D839894
    Type: Grant
    Filed: May 13, 2016
    Date of Patent: February 5, 2019
    Assignees: KING.COM LIMITED, Z2LIVE, INC.
    Inventors: Mike Wilcox, Heidi Costello, Anthony Settimi, Doug Gordon, Cory Lee, Aaron Hain, James McDonald, Kevin French
  • Patent number: D840132
    Type: Grant
    Filed: September 5, 2017
    Date of Patent: February 12, 2019
    Assignee: SCALESGEAR.COM, INC.
    Inventor: Matthew G. Williams