Abstract: A method of setting up a connection in a communication environment controlled by a communication system between a first node allocated to a first contact and a second node allocated to a second contact includes the steps of providing a contact element within the first node for the first contact, the contact element having graphic and functional properties and graphically representing the second contact, an unambiguous identification and contact data being allocated to the contact element; accessing the contact data using a program and setting up a first connection from the first node to the communication system; checking within the communication system using the unambiguous identification whether the contact element is approved by the communication system for the setting-up of connections; and setting up a second connection to the second node depending on a result of the checking.

Abstract: Method and system of telecommunication between at least two users over a telecommunications network, wherein the first user is connected to the telecommunications network via a first terminal and the second user via a second terminal, and wherein a virtual representative is allocated to each user. A first virtual representative is allocated to the first user and a second virtual representative to the second user. The first and second virtual representatives are presented on the first terminal and on the second terminal.

Abstract: A method of providing a software and a service using the software to an end user includes offering to the end user the software for installation on an end user device of the end user. The end user is offered a first contract with a first service provider for using the service free of charge for an unlimited period of time. The end user is offered a second contract by a second service provider or merchant for using the service subject to charge. The user is free to shift use of service from the first service provider to the second provider or merchant.