Abstract: Automated infrastructure management systems and methods document infrastructure elements within a facility, provide a comprehensive record of all network-connected equipment within a facility, and facilitate trouble shooting of network-connected equipment. An automated infrastructure management system includes a plurality of intelligent patch panels, each comprising a plurality of connector ports connected to individual communication channels of a network, a controller in communication with at least some of the intelligent patch panels that obtains connectivity information for the intelligent patch panel's ports, and management software in communication with the controller.